789 Michigan Used Car Dealers

BEWARE THESE GUYS ARE SCAMMERS! I purchased a 2017... - steven

BEWARE THESE GUYS ARE SCAMMERS!  I purchased a 2017 Lexus GX 460 and had it shipped to me. The advertised mileage was 20k miles and when it was delivered it had nearly 24k miles.  Beyond that when the vehicle showed up it had damage to interior, smoke damage, damage to leather, holes in dash, poorly repainted front bumper to hide some physical damage. None of this was on the pictures on their website. The sales person also did not disclose any of this damage when we spoke several times. When I approached the Owner / Sales Manager / & Sales rep their response was I could take a $500 check for repairs or contact their attorney and try and sue them. BEWARE THESE GUYS ARE SCAMMERS!  ===== Here is the in-depth story that happened over the past few days. The title & invoice I received said 20k miles besides it being advertised on their site. When I called the sales person Mike Alsum he said that the owners wife had been driving a the car and thats why the miles were different. However this was never discussed with me - I agreed to buying a car with 20k miles not more. Along with that the vehicle showed up with a cracked headlight, poorly repainted front bumper, holes in the dash where someone had put some type of aftermarket part and removed it out, rear broken cup holder, scratches on the passenger leather, cigarette burns on the ceiling upholstery. When I originally called and spoke with Mike Alsum (sales person) I asked - "I know this is a 3 year old car, what is all of the visible damage to the vehicle?' He assured me that beyond the normal wear and tear on the driver's seat and some scratches on the interior of the rear door that it was in mint condition and with the low miles it was taken care of immaculately.   He either lied or did not care to go look himself to make sure the pictures matched the current state of the vehicle. Maybe his story about the car being driven by the owner's wife is true and she did all of this damage while she drove for the several months they had the vehicle.  Who knows - but what I do know is this vehicle was thrashed when it arrived from the professional courier (at Friday at 4pm). When I enquired about these problems with sales rep Mike Alsum he said I would need to speak to the owner (Felix aka Felice Messina) on Monday. I called on Monday and asked for the owner but was referred to the sales manager; Alex Hue. He said that he would offer me $500 for repairs. I told him that was not sufficient and this vehicle was mis-advertised and the mileage alone was a breach of  contract since that would determine the value of the vehicle.   Alex Hue (sales manager) then told me if I didn't like the $500 discount for repairs then I can contact their attorney and sue them. I reached out to the owner; Felix (aka Felice Messina - OWNER) who would not discuss the matter with me and just referred me back to Alex Hue (sales manager) who then would no longer take my calls.  Do not buy from these guys - they are scammers and will not make things right when they make a mistake.

Great service, great vehicles - GandB

Bought our vehicle from them. They have great customer service and keep their vehicles spotless and in great condition! The dealers were very friendly and honest and always looking out for their customers!

YOURS SALES MEN IS VERRY NICE TO ME HE CONVENS TO ME FOR - Jalal

YOURS SALES MEN IS VERRY NICE TO ME HE CONVENS TO ME FOR HIS NICE BEHAVER

WE just love the little red mx5 miata. its up for the... - dennisanddonna

WE just love the little red mx5 miata. its up for the winter. BIG thanks for a great, fun ride.its called ZOOM ZOOM I put custom roll bars , new set covers some chrome detail and a JAWs grille. it really looks cool, and will drive it to show you guys this summer. COME ON SUMMER.

They Sell Cars With Flaws - JG

I bought a car from Wares about two years ago, and apparently it had a leaking head gasket as I drove it off the lot. I didn't use the car for a few weeks (left town) and it was another couple weeks before the temperature gauge spiked because all the coolant had leaked out. I called without too much worry, remembering that there was a "bumper-to-bumper" warrantee, and the salesperson reminded me that it was a "bumper-to-bumper, except seals and gaskets" warrantee. While it's likely that the warrantee was accurately described during the sale and I simply didn't remember it correctly, I'll let you draw your own conclusion about that warrantee for this particular vehicle. Wares sent a coolant system additive that was released by Subaru a while ago since this wasn't a exactly a rare problem for this model. They also offered to fix the gasket themselves, at cost, but I live a few hours from Traverse City and if they are willing to sell a vehicle with such a mechanical flaw, why should I trust their service department? And why should I pay to repair a flaw that existed when I bought it? Since we've bought it, my wife or I have had to add coolant on a weekly basis (sometimes multiple times per week). The leak has gotten worse since we've owned it. Now, at a red light or stop sign you can readily smell the coolant evaporating off the engine. Whenever I drive the car I have to recall how many days it's been since we've added coolant, and I still find myself checking the temperature gauge every few minutes. The car has been a major hassle, and I recommend that you don't buy a vehicle from Wares. If I buy another used car, I'll now expect the worst of a dealership.

Unprofessional! Do not buy from them! I bought a 2015... - jkerbow3

Unprofessional! Do not buy from them! I bought a 2015 Jeep Wrangler JK from these guys. I asked for the carfax which reported the front end struck an animal and that the airbags did not deploy and there was no other signs of a major collision. Wes Financial Auto said they inspected the vehicle and that it was good to go. I took the vehicle to a Jeep dealership to have a the services done on it and the very first thing I was asked to come look at is was that the air filter box nipple was broken off leaving the hose exposed to pull unfiltered air from the engine bay and the intake assembly (tubing) has a massive 6 inch crack in it! So now I'm paying for an engine flush! When I asked Wes Financial to reimburse me for the air filter and intake tube, the told me they would not pay me for what it costs and a "professional" dealership and that they wanted me to drive the 1.5 hours back to them to let them fix it because they could find it for $50.00. This information was not disclosed to me a the time of purchase and now I am supposed to go back to them to let them find a used part to fix the vehicle?!! I wouldn't let this guys every touch one of my vehicles again, let alone buy one!

Staff were as pleasant as could be - mdkinney83

This was the first time I purchased a car through a dealership by myself and the staff at wolverine auto were extremely helpful and patient in helping me with the paperwork. They accepted my credit card as a form of down payment. I have heard of dealerships not accepting credit card payments as down payments due to fees but Wolverine auto accepted it so I'm thankful for that. They also had the car cleaned and detailed for me before I got down there which was nice. If given the chance in the future I will definitely buy a vehicle from these guys again (if they have whatever it is I'm looking for).

Awful experience ! Avoid the company - Laforza

I leased my second car form Greg Semack, the owner of "Your Local Car Guys" . All was god the first time around, but the second one was just awful. In my opinion based on what happened I would highly recommend staying away from this company. They owed the financial company money as part of my lease roll over from my old lease to my lease lease. One problem was Greg never paid the financial company the remainder in the roll over. Because the financial company was still attached to my account they came after me for his debt. Then, over the course of several months Greg sent checks to them to make good on it , except every check he sent was bad. I have no doubt he knew his checks were bad and would be defaulted on, and he just kept sending them to buy time. Many lies and excuse from this guy and I had to hire a lawyer in the end. I just cannot believe anyone would act like this that runs a business. I assume his company must be having financial trouble paying their bills which is why all four checks were returned. To make matters worse he then promised to meet me to give me "cash" , and blew me off on two occasion and never showed up. In my opinion this place is unprofessional! And lacks ethics!!

Taken care of right! - Kimik

I have never had a better experience with car buying than I did at Ziegler with Greg Ireland, he made the process so comfortable and stress free, with no pressure. He took care of us after the sale as well, buy setting up an appointment to go over all aspects of our vehicle to make sure we were totally informed on how everything worked. I highly recommend that if you are looking for a new or used car, go to Ziegler in Granville and ask for Greg Ireland. You will be taken care of right!!