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Excellent service. Great experience - Danica123
We recently purchased a QX60. Steve Difiore was our Sales Consultant. He spent the whole afternoon going over the features and benefits of the different cars and options we were looking at to make sure we left with the perfect car. Once we chose our vehicle he made sure we were aware of all the features on the car and gave very detailed instructions on how to use them. He spent a lot of time with us to make sure we were happy with our purchase. He even made sure my phone was hooked up before I left. Their Finance team is exceptional as well making sure we received the best rate possible!
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Worthless experience - geespot
Big sign saying we need trades, gave me what I owed on a 2 year old car. Would not tell me of any accidents, service, or recalls the car I was looking at had. Asked about a Carfax, and they looked at me like I was stupid.
Salesmen did not go over any features at delivery, unlike another dealership doing it on my wife's used car. They washed the car, if you want to call it that. They just sprayed the hose and delivered it dripping with water, didn't dry it.
Have to take it back to honor their lifetime warranty. When asked the service advisor about it, he stated he knew nothing about it and would need to ask his supervisor. Moronic response. At 1st service, advisor stated all the things I had wrong was known issues with past and current Nissan/Infiniti. Why in the xxxx hasn't these been addressed and it is still issues with them.