22 Minnesota Mercury Service Centers

It was impressive to watch the employees work and serve - Moni

It was impressive to watch the employees work and serve me as team members making sure that my conserns were addressed appropriately.

Great communication and the whole service process - AviatorOwner

Great communication and the whole service process unfolded just as they said it would. Gwen was wonderful to work with as well!

Always satisfied with the excellent service at Deml. - Jay Eichhorst

Always satisfied with the excellent service at Deml.. Professional and prompt service. I could go to my in-town dealer, but it is worth the drive for me to go to Deml!

Have had my car 1 week. - Pissed off

Have had my car 1 week. Estimated $1600.to fix and I would get it 2 days ago. Today the found a new problem. Need $600 more and maybe done in next 2-3 days. Have bought 3 new cars from them. Not 1 call or text from them since I brought my car in to be fixed. No calls returned. No updates from them. No cars there for me to use during this time. I am a 1 car family. This is a huge inconvenience for me. And they should have kept me in the loop. Not just order parts and not talk to me. Service department is deplorable!

I’m not happy with the paint job done to my car. with... - RODYMOON41

I’m not happy with the paint job done to my car. with in a week the hood paint started nicking again. Also the interior of my car was left very dusty.

Had a accident with my Pearl white Buick. Because my... - walk50

Had a accident with my Pearl white Buick. Because my Insurance company had recommended Morries Body works in Brooklyn Park i went there. Set up work to be done, took 1 week to finish. Upon picking my car up it looked alright until i arrived home and parked in my garage.. At which time i seen 2 different colors of paint from the orginal to Morries new paint and the grill/ hood body line was not straight by any means. By the way it took them 3 times to get this straight, which should have been done right the first time. After all they are supposed to be professionals. Every person that looked at the car could see the different paint except for the people at Morries body works. Went back to the body shop and told them my concerns, there excuse was plastic parts look differnt than metal parts, but one metal fender that was replaced was still not any different than the plastic parts painted by Morries Body works. They tried to cover up there poor selection of paint color by as they said feathering the new color onto the hood and passenger door. Which did not work by any means.On my second trip back to complain about the color difference they started telling me i was not seeing what i was seeing and that the color was right, afraid not. Finally i was feed up with there BSing me and telling me i was not seeing what i see, many excuses. I told them i would be taking the car else where... My feelings are stay away from Morries Body works in Brooklyn Park.

Took vehicle in to review paint issue. - Dsrobideau

Took vehicle in to review paint issue. Unscheduled appointment. Manager was extremely courteous. Instead of an hour or more wait, they took immediately resolved my issue, and got it back cleaned up also. What can you say but fantastic service. Great people. Top notch to work with. Dale