488 Minnesota Used Car Dealers

This dealership fell far short of expectations when I - MSilverman

This dealership fell far short of expectations when I purchased a certified pre-owned Audi with an Audi exclusive special paint color. I bought the vehicle sight unseen from 18+ hours away, relying on their assurances of its "showroom" and "immaculate" condition, and a clean Carfax. Unfortunately, the reality proved to be quite different. Roughly a month after receiving the car, as the initial heavy wax coating began to fade, the true state of the paintwork became apparent. What I anticipated as minor clear coat issues were revealed to be far more significant upon a professional detailer's inspection. The findings included several body panels containing filler, a clear coat respray that extended onto window seals, widespread light and dark paint, overspray in inappropriate areas, and peeling clearcoat in various areas. To get a second opinion, I brought the car to a reputable local body shop. Upon learning the vehicle was certified pre-owned, they expressed surprise at the “garbage” quality of the previous bodywork and opted not to undertake any repairs. Seeking a resolution, I contacted the sales general manager via email and followed up with a phone call. The response I received was dismissive, combative and rude. The GM stated they would not take any action and suggested I should have visited the dealership before purchasing—a suggestion that conflicted with their initial description of the vehicle's condition. When I mentioned involving Audi corporate, the sales GM ended the call. Subsequently, Audi corporate intervened and requested a response from General Manager Joe Boscco within two business days. To date, I have not received any communication from Mr. Boscco or his team. It's concerning to note that I read another review from three months ago with a similar complaint for hidden paint/bodywork, which also appeared to remain unresolved by the dealership. I advise potential buyers to exercise caution when considering any used vehicle from this dealership. My experience left me with an overpriced car that was not as represented.

I urge anybody looking to never do any business with this - Lujkr15

I urge anybody looking to never do any business with this illegitimate dealership. They make a living off of hiding issues and misrepresenting vehicles in order to make a quick buck. I can’t say enough bad things about this dealership. They buy cars with known issues and patch them up just enough to be sold to unknowing customers. Nothing fixed or sold there is done correctly, they are inefficient and unaware of laws and processes and they go into these deals knowing they will not have repeat customers so they do not care. They do not fix wrecked cars properly leaving a safety liability that a burr cannot determine unless they put the vehicle on a lift and go through every structural component.

Purchased a truck from Bedrock several years ago. - kingdennis46

Purchased a truck from Bedrock several years ago. We had a great experience back then that's why we went back. This time we were looking for a car. We purchased a Ford Fiesta 2016. the experience and the people were great again. We would definitely buy from them again!! Thanks, guys, for a great job! Dennis

Great staff ready to help. - Frank

Great staff ready to help. Fantastic communication through the process. I would definitely buy from Bunker Lake Motors again.

Honest dealers and willing to make it right. - davidwh1963

Honest dealers and willing to make it right. We will buy our next vehicle from them if we can, first choice dealer!!

Called about vehicle for sale, no answer, left message, - boomdadd

Called about vehicle for sale, no answer, left message, no response.......NO SALE!!! bye bye

Great Place for used cars and to have your car serviced. - nomorecakes

Great Place for used cars and to have your car serviced. I would be confident sending anyone I know there.

We recently purchased a 2020 Kia Telluride SX from Spring - Hernán Magana

We recently purchased a 2020 Kia Telluride SX from Spring Valley Chevy in Minnesota, and we couldn’t be more pleased with the experience. Shopping from out of state (Illinois) can be stressful, but Neysa, our salesperson, made the entire process painless and incredibly smooth. Not only did she answer all of our questions quickly and honestly, but she also arranged to have the vehicle delivered right to our doorstep—a huge convenience that really set this dealership apart. The price was extremely fair and beat out every dealer we contacted in Illinois. On top of that, the vehicle came with a powertrain warranty, giving us extra peace of mind. Highly recommend Spring Valley Chevy and especially Neysa if you’re looking for a professional, no-hassle buying experience—even from out of state!

I’ve purchased multiple cars from House of Cars over the - Joseph Owens

I’ve purchased multiple cars from House of Cars over the past few years and have always been impressed with their service. Each time I’ve walked away feeling confident in my purchase. The staff is knowledgeable and friendly, making the entire process smooth and transparent. Their commitment to customer satisfaction is evident in every interaction, and I truly trust them as my go-to dealer for quality vehicles. Highly recommended!

A big thank you to Jonny in the service department. - Patty

A big thank you to Jonny in the service department. Wonderful customer service, he went above and beyond.

My new "go to" dealership! - Karyngmc

We could not have asked for a better car buying experience. The staff were all very friendly and knowledgeable. If you want a "no pressure" dealership, this is it! Thank you Travis! I love my Acadia! We'll be back very soon to purchase another vehicle. You had the best selection at the best prices than anyplace else in the area!

This dealership uses the old bait and switch tactic. My... - Patrick55337

This dealership uses the old bait and switch tactic. My wife and I took 1/2 day off of work. Drove almost 100 miles roundtrip to purchase a vehicle that we verified the payment on. Low and behold that was not exactly the right information, OOPS she says. It is about $100 a month more. Then when I said it wasn't right and complained...all they said was..We have been in business many years..blah blah blah! Overall service experince was EXTREMELY POOR. They play games and they try to pull one over on you. Example...well we can;t get you that payment at 60 months...how about we look at 82 months. WHAT are you KIDDING ME! Am I am idot? my advice...go somewhere else...somewhere where they treat customers with respect not just as a sale. Terrible experience!

very good - Gary

I recently purchased a car sight unseen from autokingdom, they delivered it to me here in Omaha Ne. and it was exactly as advertised. I'm very happy with this purchase, it's clean, runs good, and a fair price. I would recommend this place to anyone.

Steve met me on a Saturday and gave me all the time I - Patrick

Steve met me on a Saturday and gave me all the time I needed for a thorough inspection and test drive. He was easy to talk to and answered all my questions. Overall, it was a very good experience. I would come back and work with them again.

I like the place they work with you on your credit and I... - ingrammatthew212

I like the place they work with you on your credit and I would love to get another vehicle from you.

Never got back to me about a car I was interested in. - wizardofozfan0190

Never got back to me about a car I was interested in. So far not impressed

DO NOT BUY FROM THEM!!!! I bought a 2002 Toyota Camry... - sherlc8

DO NOT BUY FROM THEM!!!! I bought a 2002 Toyota Camry thinking that I was getting a good car and good deal, wrong!! The car was dirty, drove it home (300 miles away) and two days later the engine blow-up! called them and they did not want to help. I had to get an attorney to get involved just to get the car fixed (they would not give my money back)spending another $600 on that I had to pay for the tow truck to bring the car down to there shop (they wouldn't let me have my own auto repair work on it) that was another $600 then I had to keep calling to find out if the car was done or not, they would not call me back. I had to call the auto shop to find out when I would get it back, the dealership would not give me this number so I had to get it from the two truck driver. Three months later after rebuilding the whole engine I drove it home, oil leaked like a sieve through the head gasket and the air conditioner didn't work(the auto repair shop said it looks like it had been in an accident) and starter went out all within a month of getting it back. I spent $15,000 on what was initially $10,500 vehicle.

Comfortable, family orientated office environment Smooth - dhedman

Comfortable, family orientated office environment Smooth transaction, very fair negotiations, couldn't ask for more. None of that horrible pressure sales from larger dealerships and didn't have to spend a half day to make my purchase. Highly recommended and looking to be a repeat customer.

Jim in sales, Vince in finance, Cole with vehicle set up, - Wadebecker65

Jim in sales, Vince in finance, Cole with vehicle set up, we’re great to work with. All are very knowledgeable, and able to answer my questions being sure I fully understood what they were telling me

We drove 4 hours to test drive a Ford Explorer. - Kelvin

We drove 4 hours to test drive a Ford Explorer. When we got there, we were greeted in a professional manner. I think her name was Breauna,, got the keys and plate warmed up the car for us and told us to go drive it around. Take your time and really test drive it. When we got back she asked us what we thought. We like it but, it was a big step to take right away. Breauna went over all the work that was done and really assured us how safe and reliable this car will be. We bought it and drove it home. We were very pleased with all the info she gave us. The speed of getting our paperwork done, and telling us what to expect when they transfer the title. We will go 4 hours out of our way again and again. Thank you for the friendly service.

Dishonest as they come - Scammed

They dont follow through with what they promise. If there's an issue, they won't call back. Avoid at all costs. You will regret dealing with these xxxxxxxx.

Talk about a gem of a dealership, Matt and Chris have - KatieR

Talk about a gem of a dealership, Matt and Chris have provided us a top notch, stress free car buying experience. The inventory was immaculate. The customer service we received was hands down best in class. My 22 year son left smiling ear to ear with his Audi S5 prestige purchase, Thanks to both of you for a wonderful experience.

Excellent experience Randy and Tim both very - debraeubanks24

Excellent experience Randy and Tim both very helpful Recommend for sure. Friendly and not to pushy

Excellent transaction! - dudleydoritetwinvally

I just bought a used Chevy Cavalier from Waite Park Auto/Sport, and I am very pleased with the sale, The car was immaculate/like new and operates superbly. Also the salesperson was professional, competent, and enjoyable to work with. I couldn't have asked for a faster, more pleasurable experience purchasing the Chevy! Thanks!

Great used cars!! - Jonny J

Bought a Toyota Carolla for my daughter, best car we have ever owned!! Randy is very honest guy and will stand behind what he sells ,great to work with!!

Very responsive. - ljs

Very responsive...got back to me indicating vehicle had been sold...offered to assist in finding another vehicle...

Sold Junk Car - j123

He sold me a total loss vehicle as a clean title out of a different state. Contacted him about it and he said "sorry" brought up the fact that he has clean title guarantee and He said "let me do some checking and I will get back to you". Tried calling him and he hung up on me and won't answer. I am out 12,400$ on a junk/unsafe car. I just wanted him to stand behind his guarantee and make this right I can't believe someone would do this to someone. How do you sleep at night?

This was, by far, the easiest and most comfortable used... - Mom_2_3

This was, by far, the easiest and most comfortable used car transaction we have ever experienced. After searching for months for the perfect "gently used" Suburban, I found one for sale about 80 miles away. We've done the drive for hours to look at what a salesman said was "the perfect truck" only to walk up to a very flawed form of perfection. When dealing with that much money, it got to the point where we felt we could not trust any dealer's word...Until now.... I called Bruce this morning. Told him what I was interested in, told him that I am fussy and need to know all the blemishes BEFORE we make the drive over. Guess what? He went out and did a "walk around", noting each and every flaw he could find. He was honest, and forthright. He also took the time to clean up the truck so we got to see it in it's true form. We made the trip over this afternoon/evening and came home with EXACTLY the vehicle that was described to me over the phone this morning. I will recommend Bruce and his family's dealership to everyone who will listen. It was comfortable, honest and just like buying a car should be. No hassel, no pressure and no fluff. This reminded me of the good old days, before "sales quotas" and salesmen running after you as you browse through their lots. In fact, when we are ready to buy another vehicle, I will check with Brau Motors first to see if they have what we are looking for.

I had an excellent experience at this dealership. - ksp231

I had an excellent experience at this dealership. Every staff member I interacted with was professional, courteous, and attentive. They remembered my preferences, and answered all of my questions thoroughly. The entire buying process was efficient, comfortable, and completely pressure-free. Although the first vehicle I purchased turned out not to be the right fit, the return process was seamless. I was able to select another vehicle from a different CarMax location, and the transfer was both reasonably priced and prompt. Once the vehicle arrived, the paperwork was completed quickly, and I was able to drive away in under an hour. I truly appreciate the professionalism and teamwork demonstrated by the staff, and I am very satisfied with how straightforward and stress-free the entire experience was. I absolutely love my car! Thank you carmax team in maplewood!