BortonWow, I wish I had read all the bad reviews before... - MrsTuttle
Borton
Wow, I wish I had read all the bad reviews before we bought from Borton Volvo. My daughter was looking for a Volvo S60, and although we live in Kansas City, inventory was low and we were able to locate one at Borton. According to the sales person, the car had originally been bought at Borton and was dealer-maintained — on time — for every scheduled maintenance. Anyone looking for a used car knows how hard it is to find a car that you can trust the history. The dealer-maintained record gave us confidence that it was ok to buy a higher- mileage car. Volvos last forever, right? Bought a one-way plane ticket — sales experience was seamless — and drove it back to KC from Minneapolis.
Knew from online searches the only complaint about this model was excessive oil consumption, so checked it weekly. 33 days after buying the car, the oil was two quarts low, so we topped it off. Five days later, <2000 miles after purchase, engine threw a rod and the car is totaled. Is Borton helping? Nope. Suggested we sell it for parts. We offered to have it towed to MPLS so maybe they could rectify. Nope.
We understand used cars are “as is,” but when the price supposedly reflected the Borton Service Department’s supposed superior maintenance, it should last more than 38 days and 1900 miles. We trusted the dealership to stand behind their product. Shame on them for having no conscience. Use yours and go elsewhere.
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