I continue to be let down by Kline Volvo. - brent.n.nelson
I continue to be let down by Kline Volvo. I love the car (Volvo XC40)--Hate Kline with a passion. This time I took my vehicle in for service as the Infotainment Console wasn't working (no radio, no heat, no backup camera, etc) . After waiting for two hours they told me that they were going to have to take the center console out and that I would have to bring it back 4 days later as they didn't have any loner cars until then and that they didn't have the time to do it that day (Why have me bring it in if you didn't have time to fix it). So frustrating. To make it even more insulting--the original sales person I worked with "John R who has been calling me to trade in early--walked by me 3 times and didn't even both to acknowledge me. This really isn't a surprise as he is a total xxxxxx considering the way he treated me during the sale. Do yourself a favor--go to Borton Volvo--This place is a travesty.
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