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Good People - CHIP.ROMINE
Trust and honesty go a long way with me. It’s how I am raising my family. When I see other folks treating me that way...well that’s where I wanna do my business.
Top Reviewed Specialists At This Dealership
Proud of owner of a 2018 Hyundai Santa Fe! - sharonwhitten
Thankful Michael Smith was still at Columbus Nissan/Hyundai to provide the answers we needed in purchasing the 2018 Santa Fe Sport. He was very professional and knowledgeable of the Santa Fe we purchased. We are his repeat customers.
Pleased - Babyjmmr
Joe washington is a sweet person. He listened to my concerns and done his best to get me in a ride that suited my needs. Mr marshall was also very helpfull. They both worked with me for 2 days till we found the right fit. Im very pleased.
Outstanding service! - mwedel7
I was very happy with the outstanding service I received at Jason Pilger Hyundai. Highly recommend them! The service was quick and well done, I was very happy.
First Time Car Buyer. - Buckaroo
This was my first time ever buying a car and I went in feeling very nervous. As soon as I met Vito he made me feel incredibly welcome and was very helpful in answering any and all of my tedious questions. I am very happy with my experience and would recommend these guys to anyone that cares to listen.
wouldnt take responsibility for damages that happened there - james12343
Never take your car to this place and I would also suggest never buying a Hyundai. It was like pulling teeth with these people to do anything. They did not call me when my car was towed to their place, it took me calling multiple times for them to finally start processing for them to fix my engine, they constantly did not do what they said they were going to do, they were extremely slow with everything, and also gave me my car back with damages that were not there prior to bringing my car in, that created more problems.They claim because they were working on that part of the car they are not responsible for the issues that happen with the other part of my car while it was on their property. The worst dealership I have every had to go to.
BUYER BEWARE they promise everything and deliver NOTHING! - 4tommy
I purchased a 2011 used GMC Sierra with a 7.5 inch lift. It was a “cash” sale meaning I had a certified bank check in my hand to pay for the truck.
I signed the purchase agreement around 7pm on Thursday June 21, 2018. The sales manager “Mitch” agreed to the price and he would fix all of the mechanical/drive train issues at that time including but not limited to the front end issues including alignment, window switch, regular service items and key fobs. He agreed that everything on the truck would be in proper working order. We also agreed he would not address cosmetic items such as the cracked dash and missing fog lights etc. The sale also came with a warranty so this was NOT an “AS IS” purchase.
Fair enough, right?
Next day, Friday 6-22-18. I text the salesman several times checking on the progress of service so I could give him the certified bank check. 5pm and the truck still isn’t ready. I was told for sure it would be ready Monday.
Wednesday, nope. So I go to the dealership again, Mitch tells me it’s all getting fixed and they will have the front end work done by another shop that can handle a lifted 4WD truck. Blah, blah, blah. (This day is also when Mitch yelled at my salesman in front of everyone on the showroom floor which was completely uncalled for! )
Friday June 29th comes still getting excuses but told it would be ready by the afternoon. I leave work AGAIN mid afternoon, the truck isn’t ready but they want my check. I meet with the f&i manager to do the paperwork. He takes my check. NOBODY HAS MY TRUCK READY.
I am told the oil change is being done and I will be ready to go.
(Meanwhile, I leave with my papers, go to the tag office for my county only to be told the state will NOT sell me a license plate because there is a title problem. I go back to the dealership, speak with f&i guy again, he assured me it’s a mistake and I will be able to get a tag on Monday)
Wait, wait and wait some more.
It’s after 6:00 and the detail guy gives me my truck, NO service done and NO REPAIRS WERE DONE. I never saw a manager of any kind, no salesman NOBODY. The truck was even out of gas. My keys have the dealer sorting tag still attached!
I later spoke with a manager and was told they would make it right but didn’t really have the equipment to service such a large truck. And also reassured the title problem would be resolved. (You have 7 days to get a tag without penalties) All of this still drags out over the 4 of July week. It is literally July 9th before I can even get a license plate on the truck!
All along still refusing to fix the agreed to repairs at this point.
I had to get the repairs that Mitch, as the sales manager agreed to, done on my own with a shop that could fit such a large truck. 1500$ worth of repairs to be exact.
ONE THOUSAND FIVE HUNDRED DOLLARS
This was my second purchase from this dealership BUT IT IS MY LAST TOO!
It’s a shame too, I need a new 2019 Hyundai Tucson this fall but I will drive anywhere else to buy it!
They could still make it right but based on this experience, it will not happen.
horrible dealership - owenskerry12
I called the owner about a complaint it all he did was yell curse and threaten me over the phone
is service department they have is horrible
They can not repair the Hyndai they sold - jlittleton
They have been "fixing" my vehicle for 8 weeks! It started as an air conditioner problem, and then we were told 3 weeks ago that it is now a transmission problem. They have NEVER contacted us, they have never offered to give us another vehicle to use as the "fix" ours, they have never ordered the first part to fix it. We were told today that they haven't ordered a part! I'm at a loss because we purchased the vehicle new from this place! Why can you not fix a vehicle you sale? I so wanted to purchase the new Santa Fe, but I have lost all faith in Hyndai now.
Used Titan XD - BobbyR
Just purchased my truck and could not be happier. The sellsman, Kenneth Johnson, was very professional and Bobby Stevens, GM,gave me a good price on my trade-in. I recommended the dealership to my son and he also had a very positive experience and is pleased with his Kia Optima.
Homer Skelton Hyundai
Internet Sales Coordinator