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Chris Huffman and John Burnside made my experience with... - EAFITZ7914
Chris Huffman and John Burnside made my experience with Homer Skelton a memorable one. They were able to get my daughter and I into new Hyundai Tucsons and lower our payments! We had a little issue with one of the cars, but they are right on top of it! I have never worked with more kind, compassionate people. We will definitely use Home Skelton Hyundai again! Thank you Chris and John for everything!! YOU ROCK!
Top Reviewed Specialists At This Dealership
Chris Humphres was awesome ,easy going , answered all my... - couldntthinkof1male
Chris Humphres was awesome ,easy going , answered all my questions , I will definitely send anyone to him ! Great guy great salesman will be back to get my next car with him
New car purchase - Cargirl
I had an exceptional visit at Jason Pilger Hyundai. All employees very friendly and attentive. Was greeted immediately when walked in the door. Dealership was clean.
This was by far the easiest purchase of a car I have ever... - Carroll Culpepper
This was by far the easiest purchase of a car I have ever made. My salesman Robert “Smittie” Smith I really knows his job and the vehicles he sales.
Fantastic place with the best service! - su66
My 2 sons bought cars at Pride Hyundai this year, and I bought one this morning. We have had such wonderful service from Clay Morgan! When my husband is ready to buy a car, we will go there again! Clay worked with out budgets and time very effectively, and out concerns became his concerns. What great experiences! Thanks Clay and the others at Pride Hyundai! Sue Dickerson
Very surprised at the unprofessional way the service... - wattsracing1
Very surprised at the unprofessional way the service department operates. Had several problems with repairs and was treated very poorly by service manager.. Highly recommend going to another Hyundai dealership.
PLEASE DON'T DO BUSINESS WITH WILSONI bought a car here.... - hopethisis4u
PLEASE DON'T DO BUSINESS WITH WILSON
I bought a car here. The guy that details the new car could not clean it right after 3 tries. I finished cleaning it when I drove home. I still have plastic coverings I have not taken all off. I drove 3 hours because I thought I was going to get a car dealership who cared but after the sale, you never hear from them. In Memphis there was a wreck and the police had us go around but a lady sped through and a chunk of concrete from the wreck was spun around from here driving and tore up my wheel and took a chunk out of my tire. I got the total price on a new wheel in Memphis of $650 and that included taxes. I decided to let Wilson Hyundai sell it to me for $600 and ship it to me. I asked the parts manager Chris if $600 was the total price with everything and he said yes, then I looked at my credit card and it was charged $679.45. When the wheel arrived in Memphis, it was damaged and I sent Chris 2 pictures. He said he put a claim into Hyundai. I called Hyundai. They said Chris could have called them and gotten me a new one right of way but didn't. Now I am driving around with a dented up new wheel, plastic pieces on the inside of my car I am still taking off, a dealership that doesn't care about you after the sale, and a parts department that just ripped me off for $679.45. I am filing a complaint with the State Of Mississippi, and the Better Business Bureau and calling the news media. I buy a new car every year and am usually loyal to the same dealership. They lost my business and the two people I was sending them. They actually DO NOT CARE ! Parts manager refuses to answer text messages and emails. I disputed the credit card charge. UPDATE: I was so upset with the unprofessional, uncaring of this dealership, I traded the car in for another at a different dealership. WILSON does not care about you at all. Just get the sale, then chew you up and spit you out. One more thing. Have you noticed most of the bad ratings don't get answered by the General Manager. he just likes to answer the 5 start ratings. he does answer some bad ones, but not too many of them. It cost me a lot of money taking a loss on this car to trade it for another one like it, but it was worth it. Does Wilson Hyundai Care Why HECK no !
They can not repair the Hyndai they sold - jlittleton
They have been "fixing" my vehicle for 8 weeks! It started as an air conditioner problem, and then we were told 3 weeks ago that it is now a transmission problem. They have NEVER contacted us, they have never offered to give us another vehicle to use as the "fix" ours, they have never ordered the first part to fix it. We were told today that they haven't ordered a part! I'm at a loss because we purchased the vehicle new from this place! Why can you not fix a vehicle you sale? I so wanted to purchase the new Santa Fe, but I have lost all faith in Hyndai now.
First Time Car Buyer. - Buckaroo
This was my first time ever buying a car and I went in feeling very nervous. As soon as I met Vito he made me feel incredibly welcome and was very helpful in answering any and all of my tedious questions. I am very happy with my experience and would recommend these guys to anyone that cares to listen.
BUYER BEWARE they promise everything and deliver NOTHING! - 4tommy
I purchased a 2011 used GMC Sierra with a 7.5 inch lift. It was a “cash” sale meaning I had a certified bank check in my hand to pay for the truck.
I signed the purchase agreement around 7pm on Thursday June 21, 2018. The sales manager “Mitch” agreed to the price and he would fix all of the mechanical/drive train issues at that time including but not limited to the front end issues including alignment, window switch, regular service items and key fobs. He agreed that everything on the truck would be in proper working order. We also agreed he would not address cosmetic items such as the cracked dash and missing fog lights etc. The sale also came with a warranty so this was NOT an “AS IS” purchase.
Fair enough, right?
Next day, Friday 6-22-18. I text the salesman several times checking on the progress of service so I could give him the certified bank check. 5pm and the truck still isn’t ready. I was told for sure it would be ready Monday.
Wednesday, nope. So I go to the dealership again, Mitch tells me it’s all getting fixed and they will have the front end work done by another shop that can handle a lifted 4WD truck. Blah, blah, blah. (This day is also when Mitch yelled at my salesman in front of everyone on the showroom floor which was completely uncalled for! )
Friday June 29th comes still getting excuses but told it would be ready by the afternoon. I leave work AGAIN mid afternoon, the truck isn’t ready but they want my check. I meet with the f&i manager to do the paperwork. He takes my check. NOBODY HAS MY TRUCK READY.
I am told the oil change is being done and I will be ready to go.
(Meanwhile, I leave with my papers, go to the tag office for my county only to be told the state will NOT sell me a license plate because there is a title problem. I go back to the dealership, speak with f&i guy again, he assured me it’s a mistake and I will be able to get a tag on Monday)
Wait, wait and wait some more.
It’s after 6:00 and the detail guy gives me my truck, NO service done and NO REPAIRS WERE DONE. I never saw a manager of any kind, no salesman NOBODY. The truck was even out of gas. My keys have the dealer sorting tag still attached!
I later spoke with a manager and was told they would make it right but didn’t really have the equipment to service such a large truck. And also reassured the title problem would be resolved. (You have 7 days to get a tag without penalties) All of this still drags out over the 4 of July week. It is literally July 9th before I can even get a license plate on the truck!
All along still refusing to fix the agreed to repairs at this point.
I had to get the repairs that Mitch, as the sales manager agreed to, done on my own with a shop that could fit such a large truck. 1500$ worth of repairs to be exact.
ONE THOUSAND FIVE HUNDRED DOLLARS
This was my second purchase from this dealership BUT IT IS MY LAST TOO!
It’s a shame too, I need a new 2019 Hyundai Tucson this fall but I will drive anywhere else to buy it!
They could still make it right but based on this experience, it will not happen.
Homer Skelton Hyundai