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Shawn was wonderful and good to work with. Everyone there... - Mfriga
Shawn was wonderful and good to work with. Everyone there was very helpful. From start to finish the process was very smooth and comforatble. Excellent.
Great dealership. Our experience with Carlos Ruiz was... - Scott & Casey T
Great dealership. Our experience with Carlos Ruiz was EXCEPTIONAL for our 2018 pre-owned vehicle. He made good on all his promises. A++. We got exactly what we paid for. Mike in finance was fast and courteous as well. We will be back.
Audi Kirkwood broke my s5 convertible top frame while it... - caseycoatsesq
Audi Kirkwood broke my s5 convertible top frame while it was there for manufacturers warranty replacement of the hydraulic pump, they ripped the headliner too, damaged my window tint, broke the latch on the spare access panel - they refuse to fix ANY of the damage... they charged me storage fees of $75/day, revoked the loaner vehicle, somebody broke into my glove box and stole my 9mm. i didnt have my car for over 2 months and when i got it back my car it was trashed. this is how they delivered my car back to me, this is how they performed the hydraulic pump warranty pump. i have posted pics of the damage and condition of the vehicle when they returned it to my on google review and on their audi kirkwood fb page. this is NOT a reputable dealer. i cant believe audi lets them keep their franchise.
The salesperson Samat called me a fake buyer because I... - Curan
The salesperson Samat called me a fake buyer because I tried to negotiate price. He is totally unhelpful and condescending. WARNING TO ALL, STAY AWAY FROM HIM.
Do not go here. This place is horrible. They sold me a... - nkluefer
Do not go here. This place is horrible. They sold me a used vehicle with 38k mile on it when my other car was totaled. In apx 6 months I had to pay to fix an antifreeze leak that despite the fact it should of been under warranty still. So I bought a car and 6months later had to pay 13-1400 for repair! This is not to mention how negligent the sales person was with me in saying he would get it covered by warranty and would speak to a manager. This went on for a few months!!! He ultimately told me I should call AUDI and lie to them and say I never spoke to dealer!
Furthermore- I realized after taking my car to a different dealer that the car never had the 40000 service on it. So basically in addition to the antifreeze leak it needed another 1000 of work basically when I bought it.
I have never had service so bad especially for something you should get top tier service with.