Great customer service! - Ibethekid
Very professional and polite people to deal with. Go out of there way to service you. I'm just a everyday joe blue collar working stiff and they treated me just as they would a suit and tie guy. They got me in my dream car a8 with my average credit score. Very pleased!
Top Reviewed Specialists At This Dealership
Audi Sport Brand Ambassador
Audi Brand Specialist
No Hassle Car Buying - Jacob L.
Josh does an excellent job. There's absolutely no pressure and, instead, the focus is getting you in the car you want. Would definitely recommend Josh and Audi of Springfield.
Excellent Experience - Mimi'sS4
Reggie, my salesperson from Kirkwood Audi, took the time to understand what I wanted in a new car. He was immediate in responding to my inquiries. He made himself available and answered all my questions. We became partners in the hunt for the perfect car for me. He made me feel that finding the perfect car for me was as important to him as it was for me. He wasn't just trying to make a sale but rather find the perfect match for me. Yuri stepped in when we needed a bit more computer time and finesse to locate the perfect car and the perfect deal. I cant thank these two men enough for assisting me in my car hunt and purchase. I am delighted with my car and my car buying experience. I also feel they will be ready and eager to help me with any questions or concerns I might have as I drive my new Kirkwood Audi S4. The assistance doesn't end when the sales papers are signed it continues as need dictates. I have already asked a number of questions and received quality time and answers rather than suggestions to find it in the manual.
Nathan Perales THE BEST! - wlb
Nathan Perales is the best salesman encountered in my 35 years! I located the only 2018 Audi A8 available across the U.S. I live in Maryland and shopping from over 900 miles away, Nathan covered every detail, sending pictures, describing every step in the process and turning a very tense situation into a welcoming and comfortable event. Purchasing a vehicle over the internet at such a long distance was not something I thought I would ever do, but Nathan was 1 in a 1,000,000, that could orchestrate such a transaction and in a first class manner. Picked me up at the airport and went through the entire transaction process within 2 hours. I would definitely do it all over again with such a competent salesman, off the charts!
They scam your warranty , and put on faulty equiptment. - Shartigan3
Our a5 was using oil, so we sent it in. First they tried to tell us it needed all new gaskets. 695.00 and it wasn't under warranty even though it was. Also the car didn't leak a drip of oil before we took it to them. Then they say it is consuming oil, and needs to be rebuilt. They keep it for 2 weeks, and request that there technician drive it home , keep it all night and drive it back the following day to make sure everything is perfect. I questioned it but ok!d it. My wife picks up the car and the technician tells her the turbo is going to go out. But they can't do anything until the check engine light goes on , but go ahead and take it home, the check engine light came on next day. That light had never came on until they worked on it, so they say they replaced the turbo, we get it back , and now it makes a loud growl that they say is the secondary air pump And its normal? Although it never base the noise before they worked on it. Now they want to charge me to replace it , in my opinion they are putting on faulty parts to skim the customer . They tried 3 different times to get cash out of me. Im contacting an attorney and audi corp.