143 Missouri Ford Service Centers

Curt in service was extremely helpful with my extended - Bdanielson

Curt in service was extremely helpful with my extended warranty when I brought my truck in for a problem. The issue was fixed and I did not have to leave my truck overnight . Thank you!

Diagnosed the problem with my AC incorrectly. Estimated... - jkinzbach

Diagnosed the problem with my AC incorrectly. Estimated repair at $620. Went to another Honda dealer and they found a faulty relay switch costing $7.

The Body Shop personnel were very helpful. The service... - ABo

The Body Shop personnel were very helpful. The service technician that adjusted my sliding door and the back door did a good job. I no longer get an "open door" alert. The doors close easier also. Thank you

My wife and I had broken down not to far from the Elmer... - RyanWallace

My wife and I had broken down not to far from the Elmer Hare Ford, we were on our way back home to Texas, and needed to get back asap! We got our truck towed to Elmer, and they were very fast in helping us! After finding the problem within 10 minutes, and discovering it would be two days until they could the part in. The Parts and Service Dept. went out of there way to help us and had us back on the road a hour later! We were VERY pleased with this place! Being from Texas we will probably never be here again, but we for sure recommend these guys!

The last dealership in the area I’d go to. - Another Disappointed customer

The last dealership in the area I’d go to. Limited scope of knowledge in mechanics as well their 3 service writer. Presently, took inoperative vehicle to ford groves for service appointment and ticket opened. was told two weeks into waiting by will be another 2 weeks before they can finish diagnose (maybe). Service manager beyond rude and basically told me that he doesn’t have to fix my vehicle, ford groves doesn’t have to fix my vehicle and suggested that I go to another dealership because they have a backlog of service work of 60 days on major and technical repairs. Called another dealership 30 miles away made an appointment . This is just One example of issues I’ve had with ford groves. Every time i go in for work there is problems. Other people in my family also have experienced issuues with ford groves as well. poor service, service writers trying to wring every nickel out of your pocket for unnecessary repairs and not fixing issues are common at ford groves.

Good service - 07 f250 Harley

I have purchased 2 trucks from Shane at fletcher ford and have great results. He is helpful and will do what he can to get you what you want. This trip he helped me with parts. Shane is a nice guy and a good salesman.

Service was prompt , & folks very interested in getting - jwiss46

Service was prompt , & folks very interested in getting my car up to top shape. One issue was resolved very courteously to satisfaction. Will definitely be back!

Great Customer Service - Lindsie V.

I have been to a couple different Ford Dealerships around the KC metro area. Matt Ford is hands down the best one I've dealt with. Chris in the service department is GREAT!!! Will make Matt Ford my preferred Ford dealer from now on!

Customer seevice - msgret03

It is always easy to get a appointment and when you get there they get your vehicle right in. They explain everything and go out of there way to do what is right.

Vehicle Purchase - exsalesguy

First off - In my previous job I was the Internet Sales Manager at the largest dealership in Wyoming so I am very knowledgeable of fair market prices and how the car sales process works...This weekend I purchased a 2013 Ford Edge from this dealership. My salesman's name was Kiefer Scroggins. I had set the appointment the day before through the Internet Manager (Sheila Jackson). FYI... their Internet department is fantastic! Very quick to return my call on the inquiry that I had made through their website and helpful in setting up the appointment for a test drive. Back to Kiefer... Kiefer is a very professional, educated and detail oriented young man. He definitely does not fit the old-fashioned, dreaded car salesman stereotype that we all have dealt with in the past. He was very polite and extremely thorough and seemed to have in-depth knowledge on not only the vehicle that we wanted to purchase, but all Ford makes and models. He did a great job of explaining and showing us all the vehicle's options and capabilities. There really wasn't much deal making that had to be done. I had done my homework on comparing the wholesale vs retail costs of this and other similar vehicles within a 250 mile radius. This was by far the best pricing on this model vehicle that I could find. I would highly recommend purchasing a vehicle from this dealership (and would highly recommend asking for Kiefer) the next time you are in the market. Thank-you Jimmy Mitchel Motors and THANK-YOU Kiefer Scroggins!!!!!!!

Had car problems while in Columbia and drove to Quick - mlafaver63501

Had car problems while in Columbia and drove to Quick Lane for help. Tyler checked me in and they immediately began diagnosing the problem. Tyler kept me updated continuously and explained everything that was happening. They fixed my car and had me back on the road same day. This young man is a asset to Machens. His concern and care for customers is over the top. Good job Tyler. This guy AND the mechanic deserve a raise!