Great customer service! - CarCustomer2018
Bought a used car and had a great experience with H&H Kia and my sales associate Malik Sams. Friendly, professional service and very helpful! He followed up with me days after the purchase to make sure I was all good. I did have an issue with a slow leak in one of the tires, which I discovered just after the purchase. Malik helped me sort it out and I was able to take it into their service department - they took care of it free of charge, no problems! Their service department was just as friendly as their sales staff - great customer service experience!
Top Reviewed Specialists At This Dealership
Kia Soul - newbluekia
Went looking for a Kia Soul, found one that I really liked. Test drove it on a Monday wanted to wait a few days to think it over. Was told that I would have to leave a nonrefundable deposit to hold the car, but after further talking decided that wasn't best and even had Tyler tell me that it just wasn't how they did business trying to take money from someone who just wasn't sure about the purchase yet. I went back on Friday and the car was still there. Test drove it again and looked at a few others. I was told that the sticker price is the price you pay that they don't negotiate on that. However I had done my research and new about rebates and incentives being offered and had Tyler tell me the same thing. With rebates and a trade in I was able to get to a more fair price. Overall great experience and great people to work with.
Cavemen - Woman Aware
Scam artists and cavemen. As a woman the guy who worked me assumed I didn't know the tricks and lingo...he was sadly misaken, esp since he used the oldest playbook in car dealer history. Had me electrinically sign forms I didnt and couldn't read and I was very unimpressed with his salesmanship. Never ever go to this dealership. I worked for online auutomotive chat svc so I knew what to expect. Even so, these guys are the worst in the biz.