3 Nebraska Kia Dealers
First off, I am in love with the Telluride I bought from - kcrowe
First off, I am in love with the Telluride I bought from H&H. This one star review is really about the shady experience I had with this dealership. They misrepresented many aspects of this purchase, signed me up for thousands of dollars of additional insurance coverage I did not agree to (which I am now having to try to cancel) and left out extremely critical details about those services I did actually sign up for. The interest rate they gave me was terrible, despite the fact that I have really good credit. They didn’t show me any other financing options - a single credit union, which is suspicious. They really hustled me through the finance process and in retrospect it’s pretty clear this was done so I didn’t have time to ask the questions I should have. I have tried to get in touch with them to get answers or explanations for all of this, but I can’t get anyone to return my calls. This experience was horrible. Do not buy vehicles from these people.
Worst service center ever! Took our van in on 2 separate... - knehls
Worst service center ever! Took our van in on 2 separate occasions and had awful experiences both times. First time was because it was pulling hard to the left. Explained the issue to the service center and they called later to tell us it just needed to be aligned. We picked it up and and paid for the alignment only to find out that the van was still pulling hard to the left. Took it in to another shop where a simple inspection of the tires uncovered the issue. One of our tires was bulging on the inner wall and needed replaced. Kia service center put my family in danger by putting us back into a vehicle with a tire that could have blown at any minute. The second time we took our van in was to get the motors on our sliding doors replaced, because it was a warrantied item it had to be replaced at a Kia service center. They damaged our inner panels removing them, did not tighten down one of the outer panels so it was protruding out, they forcefully removed and damaged a seat protector that we had on, which we had to dispose of and go buy new and they left trash in the vehicle. We will never take our vehicle to them again! We will drive an hour to Omaha to get our vehicle serviced in the future.
Kia Soul - newbluekia
Went looking for a Kia Soul, found one that I really liked. Test drove it on a Monday wanted to wait a few days to think it over. Was told that I would have to leave a nonrefundable deposit to hold the car, but after further talking decided that wasn't best and even had Tyler tell me that it just wasn't how they did business trying to take money from someone who just wasn't sure about the purchase yet. I went back on Friday and the car was still there. Test drove it again and looked at a few others. I was told that the sticker price is the price you pay that they don't negotiate on that. However I had done my research and new about rebates and incentives being offered and had Tyler tell me the same thing. With rebates and a trade in I was able to get to a more fair price. Overall great experience and great people to work with.