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We are currently leasing a Kia Forte from H & H Kia. The... - dschinzel
We are currently leasing a Kia Forte from H & H Kia. The windshield was hit by a rock on the road, not an uncommon occurrence, resulting in a large crack. We took the car into KIA to get the windshield replaced over a month ago. We were told that they had to order a windshield and that they would let us know when it was in. It has been over a month and we have not heard back. We have tried calling but every time we get transferred to the service department, nobody answers. It really should not take a month to get a windshield.
I have a 2012 Kia Sorento which completely shit off while... - llsmitty00
I have a 2012 Kia Sorento which completely shit off while driving down the highway on my way to work. Ended up the engine had a recall for engine failure. It was a scary and dangerous situation to say the least that day. Well my car has now been at this dealership for a entire month and yet to be done. Took 2 weeks to diagnose and another 2 weeks to get an ok to put motor in and 4 days to repair which is beyond ridiculous. So Kia makes a crap engine outs me in a very dangerous situation the car literally just shut off and then has me out of a vehicle for over a month. All awhile each time I've called they have been short and rude. Except Ashley she has been helpful. This is beyond ridiculous and uncalled for. There are so many recalls for my car. I can not soundly buy another Kia they are not top line car manufacturers and its too dangerous to take a chance on them.
questionable - kmc
I question if I really got the service I needed and what I paid, was told 100.00 more from when I got off phone to when I got there. I don't believe the so called 21 point checks are really done, I myself will and would not bring my car back because of the rudeness and the question in back of my mind if the things they recommend need to be done and not really do a full check of the vehicle.