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My husband and I purchased a 2022 Q3.last Friday. Wayne... - delores.brownleeconn
My husband and I purchased a 2022 Q3.last Friday. Wayne Bernstein, Tewla Wagner and Jake the tech outstanding customer service. Exemplary work. Patience and Kind!
The service rep was nice but the service was lacking.... - SadQ5
The service rep was nice but the service was lacking. Dropped off my vehicle at 10am for an 11am appointment for a maintenance inspection, a broken tail light signal on the dashboard and flasher, and a car wash. Asked him to check it wasn’t just the light bulb. I had to check in multiple times for them to get started around 3pm and didn’t find out until 430pm that it was just a broken light bulb. I was told it would be ready by 7pm and asked if I could leave it overnight. A loaner vehicle was not available. Not sure they did a proper maintenance inspection since they didn’t have time to change the bulb or wash the car in those 8 hours and I didn’t receive an inspection report. Another rep saw I was not having a good day and went to the back to see what was going on. They were then able to replace the bulb in 10 minutes so I wouldn’t have to come back the next day. I was able to leave by 6pm. I received a receipt for over a grand which apparently was covered by the warranty for a 10 minute tail light bulb swap… Really felt like a waste of time and I hope I don’t have to bring my vehicle in for something more serious. Who knows how long it could take or what on earth it could cost me. Might try my luck at the Henderson location when the time comes for maintenance.
I recently had my Audi serviced at Lithia Audi of Reno. ... - foxtahoe
I recently had my Audi serviced at Lithia Audi of Reno. The dealership worked on the car for a matter of hours and charged $893.37 in “Labor Fees”; the actual parts cost roughly $100 combine. When I spoke with a Service Manager about this he told me that it was “Industry Standard”. This place is a rip-off and they will take advantage of you! I would recommend staying away, I will be!