Excellent Overall Experience, Top-notch Service - hawkman
After debating between a BMW X3 and an Audi Q5, I decided to purchase the Q5 at Audi of Henderson. Salesperson Joe Sirna was knowledgeable and had a no-pressure-sale attitude. A year later I also purchased a Q7.
Top-notch service, when visiting the Service Department I am usually greeted by a representative opening the door for me and offering a bottle water for my refreshment.
Horrible Cow Susan - Ilovelawsuits
Purchased a 70,000 brand new Q7. Had problems with the sunroof getting stuck open. Took it in over 3 times. They kept telling me they fixed the issue. Had same problem again. 4th time now. Talked to Susan the sales rep and she completely ignored the issue and said “but it’s a nice looking SUV” and walked away. These people are complete garbage. I wouldn’t recommend anyone here. They just want to make their commission and want you out. Beware of this fat cows tactics. General Manager is a cockhead!
I recently had my Audi serviced at Lithia Audi of Reno. ... - foxtahoe
I recently had my Audi serviced at Lithia Audi of Reno. The dealership worked on the car for a matter of hours and charged $893.37 in “Labor Fees”; the actual parts cost roughly $100 combine. When I spoke with a Service Manager about this he told me that it was “Industry Standard”. This place is a rip-off and they will take advantage of you! I would recommend staying away, I will be!