Always quality service - STEPHEN BROWN
I took my son's car in for services. It had been sitting idle for over two years while he was going to school in Rome, Italy. They put on four new tires and changed the fluids for me as requested. Them Johnathan Sanchez told me he was going to give me free tire repair for the life of the tires and free tire rotations. Oh and then, they washed the car as well. Needless to say I will keep taking my cars to Corley Ford for all my services needs.
Great customer service - Hbrenda187"
The customer service is great..they answered all my questions,looked into getting me information quick...Ruben was such great help and got straight to working on getting me the best deal...
Excellent experience, excellent customer service. - Flagman
We purchased a vehicle from Ziems today. They know how to treat their customers right! We had excellent customer service. We were able to order our vehicle and receive it within 8 weeks! Thanks, Mike. Thanks to Bill with the paperwork and warranty info. Thanks to Denzil for the technology tutorial!! You walked us through and gave excellent help and explanations. We have purchased many vehicles in different states, and have never had such great service and care. Ziems is the BEST dealership from which we have ever purchased a vehicle. I wish we had Ziems in our state (AZ).
2018 Ford pickup - mike
Great experiance. Worked with Andrea and she listens to what you say and does not try to steer you in a way you don't want to go. Had a blast working with her and Vision Ford.
Unprofessional Finance Manager - Sonciarey
Finance manager, Luis Renteria, keeps submitting credit applications unnecessarily to lending institutions in retaliation for purchasing a vehicle from a different dealership, which is lowering my credit score. Returned a new vehicle to Borman, which upset this guy and he’s trying to lower my credit score by submitting unnecessary credit inquiries. Save yourself time and money if you’re in the market for a new vehicle.
Escape - Ruscetti
Jeremy was spot on with what I was looking for. Everything went really well for us. Very professional in his dealings with me during the process.
Excellent customer service. - ariel1978
Everyone was very friendly and went out of their way to ensure my happiness. Check out the Lifetime Powertrain warranty!! Great selection and prices and service.
1 star because i cant give no star. - JustGivingHonestReview
Worst dealership I've ever dealt with. Bought my 2012 Focus from them several years ago brand new. I immediately started having problems with it. Took it back to have them check it. Was told nothing was wrong. For several MONTHS I continuously tried to tell service that what my car was doing was not normal. They wouldn't listen. Finally after 10 months they actually looked at my car, and surprise! The transmission was junk. So they replaced it. The only reason I continued to go there for my car needs was because my car was under warranty. As soon as the warranty expired I refused to go back. The service department staff are rude. They gave me a loaner car and requested that I return it with the same amount of gas as it had when I got it. I returned it with more gas and the lady in service tried to charge me and said the tank was on empty. She refused to go back out and check the reading again. Stay away from them! I've received better service at every other dealership in town.
Car has reoccurring issues, Service manager shows no concern - BrittneyMtz
I have had a terrible experience here! I bought a new Ford Fusion SE and with less than 25k miles I had to take my car in twice to the service department to get it fixed, the first time they changed a spark plug and sent me home, same day light came on, they replaced the top half of my engine at that time. Now 3 months later the check engine light came on again. I made a third trip to Santa Fe to service my car waiting over an hour and they said they fixed the issue. I started my car this morning for work and it bogged out on me! This will be my fourth trip to try and get a good, working, reliable, vehicle! I am a single mom with a three year old little girl and I work two jobs. I bought a brand new car! My car now has less than 35k miles and I’m having continuous issues. Although the people are very nice, I have not been offered a reasonable solution. I do not feel valued as a customer and the service manger was happy to explain to me that he deals with things like this everyday, and he hears about these kinds off issues all day, not showing concern for my individual issue or concern for my family’s safety. He did say that I could take my car to the Albuquerque Ford. This is the worst customer service I’ve had in a very long time! My daughter and I need a good reliable vehicle, that’s what we hoped we were getting, sadly this is not the case!
Gm is a thief - Sam1
So longs story short I was told I would he given 10k for my trade and when they finally paid it off 40 days later they shorted me and only paid 9300. Pretty sure the gm pocketed my money drive to Artesia, the dealership isn't as fancy but they are straight forward and won't steal from you, also less overhead means better deals
So appreciate the help and courtesy we received - norcalgma
My husband and I were about 33 miles outside of Deming when our check engine light came on. We were trying to get back to Northern CA but didn't know if it was safe to drive our Ford Fiesta or not. We called the service department, and Jorge was so polite and helpful. He told us to come on in and they checked it out. Was not critical (light caused by catalytic converter), so we were back on the road in less than 30 minutes. What a relief! We'll take our car in to our dealership when we get back in town.