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We went into Borman Autoplex to look at the Hyundai... - Wallerfarm85
We went into Borman Autoplex to look at the Hyundai Sonata. Braden Tidwell is the one that assisted us. He was very helpful explaining all the features of the car. When we decided we did want the Sonata Braden and the Sales Manager Pat Sullivan worked to get us a good price on the car and also a good price on our trade-in. Their Finance Manager Martin Espinoza made that end of it go very smoothly.
We would highly recommend Borman Autoplex.
“Eve” (Halloween costume) was very friendly and went over... - momraven
“Eve” (Halloween costume) was very friendly and went over my maintenance report thoroughly. Enjoyed the friendly yet professional atmosphere. Will definitely return. Thank you for your courtesy.
Two times we bought vehicles from this place. First one... - C B
Two times we bought vehicles from this place. First one was a truck. What a bad experience with that. Several years later we bought a van. Several days after we bought the van we noticed the sliding door would not shut correctly. I called them told them what was going on. They never called me back. Years later I went to trade in this van to another dealership and we found out the van had been in a major accident before we owned it. The air bags had been deployed and it seemed like the odometer had been messed with because the milage did not match up. Mazda of Santa Fe sold me a van that should have never been sold. I was Recently cleaning out my file drawer and found my paperwork though them and found the car fax. When I looked at the vin numbers they did not match. It makes sense to me now because when I called around for car insurance they told me I kept giving them the wrong Vin number. After several attempts they told me to go to motor vehicle. It was too much work so I went though a different insurance company. Only if I would have listened. I gave them a rating of one star but truly it's a zero
Wonderful Service Department - baileysachs
Extremely happy with the service department! After receiving horrible customer service from Garcia Uptown Volkswagen and Garcia Volkswagen of Santa Fe and months of unresolved issues, Crystal (service advisor) and Brian (service tech) at University Volkswagen were able to fix my noise issue and oil leak within a week. Both Crystal and Brian were understanding, thorough, and professional. They offered me a loaner vehicle and covered gas while my 2018 Tiguan was being repaired. I wish I had purchased my vehicle from them in the first place and not Garcia.