Ben Vigil and Jim Schuyler Were Exceptional - Highly Satisfied Miata Owner
This was my first experience buying a new vehicle at Quality Mazda and I unreservedly recommend them. Ben Vigil was terrific! I wanted the just-released 2019 MX-5 Miata Grand Touring RF with a GT-S package. These vehicles haven't even begun arriving in dealership showrooms yet. But in less than 24 hours from my first meeting with him, Ben had tracked down the EXACT car I wanted at the Mazda port terminal in Los Angeles. I then had a no-hassle, no-haggle conversation with Jim Schuyler, who offered me a terrific deal. Within hours, my once-in-a-lifetime car was headed to Albuquerque. Ben bent over backwards to keep me informed about my car's progress as it made its way to Albuquerque. I've never met a salesperson more dedicated to a customer than Ben was to me. Everyone at Quality made me feel like the most important customer in the world to them. The folks at Quality Mazda live up to the Quality name on the door!
Wonderful Service Department - baileysachs
Extremely happy with the service department! After receiving horrible customer service from Garcia Uptown Volkswagen and Garcia Volkswagen of Santa Fe and months of unresolved issues, Crystal (service advisor) and Brian (service tech) at University Volkswagen were able to fix my noise issue and oil leak within a week. Both Crystal and Brian were understanding, thorough, and professional. They offered me a loaner vehicle and covered gas while my 2018 Tiguan was being repaired. I wish I had purchased my vehicle from them in the first place and not Garcia.
A very pleasant car purchase - Crv2018
After a couple of negative experiences in El Paso we requested a quote from Boreman for a new vehicle we had in mind. They responded promptly and from that moment on they made the car purchasing experience pleasant and stress free. We spoke to John Devore on the phone and he was upfront with the information we needed. We drove to Las Cruces the next day to meet with him and look at the car. He had the car ready and spent time with us looking at different options. He was respectful and sincere and patient, truly understood our needs and gave us the time and space for us to process our options. He answered all our questions and guided us to make the whole experience enjoyable. We are very pleased with the purchase.
Worst business ever! - Goelsewhere please!
Bought a vehicle and was mislead. I gave them my hard earned money, hoping they would do their job. They lost my information, and paperwork was messed up badly, but was able to cash my check right away. Basil (finance manager) was unorganized, never returned call, confused me for someone else. Dont do business with this company, you'll regret it. Shame Shame shame