15 New York Pontiac Dealers
Matt was great getting all the paperwork and answering - Tbray95
Matt was great getting all the paperwork and answering all my questions on our car purchase.
Jake= Superstar. - foolmeonce
Jake= Superstar. More than a salesman, he's your capable helper. Confident and professional to find a solution to any of your car or truck needs. When you're ready to work with a pro contact Jake at Larry Spacc GMC.
Excellent experience! - JoeB92
Thanks to our salesman Bill Tsevas, our car buying experience was one of the most enjoyable, least stressful experiences we've ever had, and we've been through the process many times before!
Huge thank you to Joe and Sean! I definitely will come... - NIKKI D
Huge thank you to Joe and Sean! I definitely will come back in the future. Excellent customer service and the quality of work is awesome!
charged me 45 for an oil filter and 85 for the oil. did... - Mitsy
charged me 45 for an oil filter and 85 for the oil. did the work then informed me of the price. never use them again. total scam. I will tell everyone about this scam and deal with the BBB and state and local goverment.
Service run around - Ringer
Brand new 2017 acadia, less then 1 yr old. Less then 800p miles
Brakes squeall like a school bus. APPT 1. I'm told the need to change brake pads. Ordered pads will be 8n nexr week. They never called me. 2 weeks after initial visit. I call them tell me parys Just came. Bring on your next week.
APPT 2 Take car in they tell me GMC policy JUST chg. No new pads. They turm rotors. Next day brakes squealing. Told me to bring car in next week. Today was next week. Tell me pafs need replacingI would have to pay. I refused
They then said they'd split cost 50/50. I refused. Now in GMC MEDIATORS HANDS.
Not a Pontiac...Forced to set that above. Used Car. Good... - poor_car_owner
Not a Pontiac...Forced to set that above. Used Car. Good car sales people that worked with us until we took car to our mechanic for a second check. I asked for overall auto check and on a few specific items. They only found one issue and fixed it. Dealership would not cover cost of repair because their people did not do the repair. Doesn't make sense to get repairs from the same place that did not find initial problems. I'll never go back.
Upon delivery of my vehicle, I learned that the contents... - Whateverman
Upon delivery of my vehicle, I learned that the contents (insurance, registration etc.) of my glove box had been thrown into the garbage. This was exceptionally irritating considering the upholstry was not even cleaned and the wax was spotty at best. Personal items were also taken and unreturned. When I brought this up I was told the detailers "only make 6 dollars an hour"!!! The service deptartment also failed to fix the sunroof as I would learn a week later when it would not close. The screws and assembly that were taken apart to repair this part was not even tightened afterword. (Maybe they knew it would be back.) After the sale, agreed upon specifications were not met. I got the old "got your sale on to the next one, thanks." Minus the thanks. When I became upset about these things and expressed this, one of the dealers (whatever it is he does there) proceeded to talk in a rude manner about me in the showroom, unknowingly in front of my spouse and child.
On top of this, while waiting outside for my car I noticed an angry woman leaving and then heard the unprofesional conversation between the dealer and the other office guy. "Oh she's going down to Kia... good my brother works there. I'll squash that deal too!"
I was appalled with dealership on every level. Lesson learned. Get exactly what you agree upon DELIVERED, before you sign anything. And don't go to Performance Pontiac.
Great oil change - Havana
They treat you as a person and they’re very knowledgeable of your car. I will bring the car here and I recommended to my friends