1,396 New York Used Car Dealers

Great Leasing Experience - VinnyM73

I will start by telling you that I never write a review for anything, but I couldn't help but write this one. Let me begin telling you that everyone I dealt with was professional and helpful, Amanda went above and beyond for our needs, the best thing was dealing with Iggy. Needed a certain car, for an exact budget, in an absolutely unachievable time frame. To keep it short, they achieved all of our goals in the time frame. GREAT WORK!!!!

Excellent Used car Dealership - pylya

Had an awesome experience at Neptune Auto . Took care of everything I needed and got extact car I wanted . Will refer to a friend ! Thank you again

Mike Rozen is the best got my vehicle in a day ! - JuanS

Mike Rozen is the best got my vehicle in a day ! Fast easy and simple.

COULD NOT REACH THE DEALERSHIP DIRECTLY,,, HAD TO TALK TO - BRONXBLOKE

COULD NOT REACH THE DEALERSHIP DIRECTLY,,, HAD TO TALK TO SOMEONE REMOTELY......ALSO THEY DO NOT OFFER HOME DELIVERY,,,,I HAD TO RENT A CAR AND DRIVE 2 1/2 HOURS TO PICK IT UP....DETAILING THE CAR MISSED DIRTY MARKS ON INTERIOR ROOF PANEL AND SUN VISORS ALSO RIMS STILL HAD BRAKE DUST ON THEM.....AS FAR AS THE SALES PEOPLE GO AND PREP GUYS THEY WHERE GOOD...THERE HINDERED BY POLICY IN PLACE BY THE DEALERSHIP....

This review is for the service department. - Angela

This review is for the service department. I quit smoking 5 days ago, and wanted to get rid of any tobacco odor and ashes in my car as my sense of smell is super sensitive now. I made an appointment to get my car detailed. When it was time to pick up my car, I thought I accidentally entered a brand new car! Super clean inside and out, shiny, and smells great! Excellent job guys! Extremely happy customer here.

No finance manager to deal with, sales and management - sampsonjeffery1

No finance manager to deal with, sales and management were very friendly. Good experience would go back again because of that.

Dishonest unethical dealerships - Buonanno

I am an experienced car collector who has purchased numerous vehicles throughout the US In April 2017 I purchased a 2015 Bentley GTC speed from Exotic cars NY. As an out of state buyuer i provided a refundable " hold" deposit" of $1000 until I could view the car Two days later I traveled to NY and after careful inspection purchased the car. The interstate transporter on his inspection of the car at the dealership noted significant damage to the windshield. ( 18 inch crack) This was not present at time of purchase. One hour prior to the cars arrival at my home the dealership contracted me notifying me of the new damage to the windshield and reassured me iit was covered under Bentley warranty and if not they would accept responsibility and pay for it 4 months later after Bentley denied claim as being physical damage the dealership had refused to pay for windshield Cost to replace wad $4300.00 Also my hold deposit was never credited and I was billed for services i.e. Inspection cert registration title license which I never received I have filed s complaint with the NY dealership commission Dr A Robert Buonanno

Great experience! - mrich23

I would recommend Coney and V very highly to anyone in the market for a used car. I was looking for a specific vehicle (2007-09 Mustang GT) and found it for sale there on Cars.com. From the first phone call to Alex where we quickly and professionally made the deal to handling the paperwork to leaving the dealership with the car it was a great experience. I had to fly into NYC (JFK) to pick up the car and they were even nice enough to pay my cab fare. Got me a cup of coffee. We noticed the car was missing the carpet in the trunk. No problem, they ordered me a new one on the spot shipped to my house. Checked the tire pressure before I left to make sure I got home safely. Gave me some good tips about the best way to navigate out of the city too. All of these are little things for sure but it adds up to a first class experience - oh, and the car was in pristine shape inside and out and has run like a top since I got it home. These are car guys who know their business and want to have happy customers who will spread the word. I am glad to do so because they treated me very well. Coney and V has my highest recommendation.

When i went to conway I was originally impressed with how... - imaqtgurl1569

When i went to conway I was originally impressed with how friendly the staff was. However as I closed my deal and was quoted one number on paper and put money down to hold that price to think it over when i came back things changed. I had to fight to get the number on paper that they had put. They told me it was an error and that they would loose money if they sold me the jeep at that price. I stood my ground and dealt with one person after another and wouldn't change the price they gave me, what am I stupid they can eat thier own error. I Than a couple months later had a lapse in judgement and went back to conway for service, simple oil change or so i thought.... than they come out with how this oil change costs over $100.00! I refused to pay for the additional work that I never signed for. i than walked out, accused them of being shady liars that try to take advantage of a women and left. I obviously never went back and was so excited to hear that somwone finally shut them down. No more worries Conway is gone if they reappear don't take the smiles lightly they are what they are.

CROOKS - skier123

11/14 truck Radiator thermostat diagnosed and fixed at Cybert... $800. 3/15 Radiator leaking, taken back to Cybert they concluded "someone" put the wrong radiator cap on therefore causing a leak...$800 to diagnose and fix. Two days later while my son is driving to Buffalo,NY the truck overheats and gets towed to nearest service center where they conclude all the radiator fluid leaked out because the radiator cap was loosely put on radiator causing a leak over the 400+ drive. Invoice from Buffalo service station taken to Cybert, who eventually tell me that the owner will not honor the warranty because the truck wasn't towed over 400 miles back to them. These people will not stand by there work even when they over charge and obviously don't do the job properly. THIEVES, CROOKS, INCOMPS

deal was not as quoted, had to pay discount points, lied... - wrenwrenchmaster70

deal was not as quoted, had to pay discount points, lied to about loan, wasted a whole day, then was phoned 16 times next day, texted 12 times, took back for service was a disaster,the whole experience here was totally disappointing, contacting the state of florida dept of consumer affairs, the better business bureau, and a lawyer

Not your regular dealership - Irina

Shopping for my next lease, I spoke with a lot of dealers, and the experience was not always pleasant. If you've ever done it yourself, you know how it is . Friend of mine recommended me to contact Vladimir at Diamante Leasing, and I was surprised that shopping for a car can actually be fun! First, Diamante Leasing can help you to lease almost any brand, so you don't have to waste your time driving around, talking to tens of dealers. Just let them know your budget, and they'll give you your best options. Second, their prices were better then anything I had by that time (and I was on a market for about a month already). So, after speaking with Vladimir, I finally found some peace of mind. He had a very positive, professional attitude, was very attentive and not judging. While I was settling my lease end with my current lessor, a new offer came up. I received a call from Vladimir the same day, even though the price we agreed to was already very good. He even went en extra mile putting me on a special program, which reduced my payments even more. I ended up not leasing at Diamante, because I got an offer from my current lessor, that I could not refuse. They waived $1K+ lease end charges, which I would have to pay out of pocket if I switch the leasing company. There were some other perks for me to stay where I was, too. But I would definitely recommend Diamante Leasing. Exceptional customer service, friendly people, unbeatable prices. If you have any concerns, just let them know, you will be heard!

Eldorado is the best one,he has a top customer service. - Pierre

Eldorado is the best one,he has a top customer service.They are good take care the cudtomer.

At first they responded saying vehicle was still - Parent

At first they responded saying vehicle was still available but when I asked a few more questions no response. Therefore my daughter’s first vehicle will be purchased with someone else.

BMW 6-Series - kikiloveeee2

My family & I came all the way from PA to buy a BMW 6-Series in all Black. The moment i walked in an employee that works there greeted me so professionally. Isaac helped me look at the car and he even let me take it for a test drive. After the test drive I met with Kendall who discussed my contract for the car. In less than 2 hours I had a signed contract and my car ready to go on the road to PA they also gave me temp Plates till my original one comes in Thank You Excellence Auto Trade you guys are the best!

Customer service is horrible. They don't care about their... - schilloff

Customer service is horrible. They don't care about their customers and don't listen to your complaints or concerns. I personally wrote (2) letters to Greg Feduke about the horrible service I got at his dealership, and never got a response back from him. Don't buy a car from Feduke.

Friendly service.Honest Service. Have been bringing my... - goldenmed11

Friendly service.Honest Service. Have been bringing my cars to FCU for over 20 years and have yet to be disappointed. They are experts in the field and have been working in the business for over 2 decades. They have the experience and the people skills for a good service/sales shop.

Great experience buying a car - RyanH35

I purchased a 2005 Ford Mustang last August, this is my 3rd car from Gem Auto as I have always had a good experience. The mustang I purchased from Jim (owner) the after market radio system wasn't working so Jim put a brand new one in and he even splurged for the radio that supported my iPhone so I could listen to my music. Almost a year later of owning the mustang, Jim was willing to pay 75% of the bill when I had the tint removed as it was too dark. I am very grateful that even a year later from the sale of the car Jim was willing to help me out. I would recommend Gem Auto Sales to anyone:)

Thank you guys for the awesome van. - Danny

Thank you guys for the awesome van. They have a great selection of cars and are very knowledgeable about the vans that they sell. Great buying experience. Thank you!!!

Easy and pleasant - alex

Worked with Sabina at Grand Prix to lease my Audi S4. Not only did she make the entire process super easy and pleasant, but she got me an amazing deal. Very professional company and people, would highly recommend them!!!

They would not except CASH! - carole_shaw63

They would not except CASH! I’ll buy my car somewhere else! Wasted a whole day for nothing!!! Go somewhere else.. anywhere else! Who doesn’t accept cash? What the xxxx!

My daughter needed a reliable car for her daily commute - mtg from albany

My daughter needed a reliable car for her daily commute to college and to her part-time job. We went to see Jim at Jim's Auto & Sales in Glenville. He sold us a used Honda Fit (nicely maintained, good condition) for a very fair price. The car has held up very well and we are happy with the car and our dealings with Jim's Auto Sales of Glenville. (Jim is knowledgeable and seems very fair and honest. Would definitely go back to him.)

Love my car! - SherryG

Jimmy's Auto Outlet worked hard to get me the perfect car I wanted. Service is great and the entire staff is is on point. They have an amazing mechanic that gets a vehicle fixed right the first time. Would definitely bring all my cars there to be fixed and I would buy another vehicle from them in a heartbeat.

The dealer was great. - natmar1017

The dealer was great. Very friendly easy experience. Great with communication. Vehicle is awesome. Thank you Judes auto sales for making this easy after a car accident. :)

They were very attentive and committed to ensuring I got... - TBennett

They were very attentive and committed to ensuring I got what I wanted and to driving solutions.

getting the runaround - annoyedchicka

allegedly fixed a problem several times only to find it was never fixed in the first place. car is useless to me now. never safe in the first place. warning....do not go here. he will take advantage of your situation, play like he's your friend, take your money with a smile and stab you in the back.

Marquis Autos was great. - LISARW2690

Marquis Autos was great. Simon was very responsive, professional, on time, and kept his promises. I would work with him again and refer him to friends and family.

Just purchased a 2005 Town and Country in good to... - richprov345

Just purchased a 2005 Town and Country in good to excellent condition. Price a little above Blue Book valuation. During negotiations; was told vehicle had approx. 38,000 miles-van has approx. 43,000. Told I would be second owner-after sale found vehicle had been sold to a second person 12-05-08 and allegedly repossed ater person had taken position of vehicle with approx. 39,000 miles. When question owner, A. Marra about issue, he said he and his staff drive used vehicles and alledgedly put additional 4,000 miles on the van. At time of sale, was assured vehicle would be cleaned inside and out as inside had not been cleaned when showed. At time of sale, assured van had been checked-up and serviced. When I picked van up and took home, found vehicle not serviced i.e.fluid levels low, tires pressure low, oil filthy, left quarter window would not open, and inside had been only vacumned (carpets stained and filthy) and dash wiped-off. Called Mr A. Marra, advised of promises not kept. He confirmed a Tuesday morning appointment to complete promised work and apologized. Brought vehicle in 6-09-09 at 0815-told by owner's son to return after noon when work would be completed. Picked-up van at approx. 1215 and found all work completed except inside Not cleaned as promised, only vacumned and windows wiped. Confronted salesmand B. Hatch who refused to complete work and complained regarding 1986 GMC Jimmy S15 which I had given dealer with no tradein valve due condiiton as agreed at time of sale. First purchase from longterm dealer - Very Disappointed as I was lied to. Do NOT believe/trust (check everything out) what this owner and salesman B Hatch tell you to get a sale.