9 North Carolina Land Rover Dealers

If it was possible to give zero stars, I would. - brookebaker0501

If it was possible to give zero stars, I would. I purchase a 2020 Ford Expedition from this dealership on November 11th… drove home and immediately noticed some issues with how the vehicle performed. I let the salesman know and told him I would take it to our local Ford service shop to see if they could diagnose the issue since we live an hour from the dealership. Took the vehicle to be diagnosed and find out that the entire transmission needs to be replaced to the tune of 10k!! Told the salesman what the diagnosis was and he was advised by management that I would be able to get my traded in vehicle back but would have to pay a $700 doc fee (which is ridiculous after one day but I agreed). Only to find out a few hours later that management (Tyler & Barry) are no longer going to stand by that statement. They now expect me to come in and start the process completely over and purchase my original vehicle back. This is beyond insane to me and shows just HOW LITTLE this dealership and management care about their integrity. To first sell a vehicle that needs a whole need transmission and then not keep their word on the first attempt to make it right to now doing absolutely nothing to correct this issue. I have 2 small children and am now driving around a vehicle that at any moment the transmission could blow up. It’s clear they only care about a dollar and do not care at all about the customer experience or safety!! I am beyond shocked at this treatment and cannot say enough how disappointed I am in this service!!

I went to service department at Land Rover Cape Fear one - Nevar Agen

I went to service department at Land Rover Cape Fear one time - and will NEVER go again. If I could give ZERO STARS, I would.

I cannot believe I am writing this review because after - sbassford

I cannot believe I am writing this review because after twenty years of walking away disappointed from this dealership I finally had an experience so outstanding that I feel compelled to share it. From the moment I walked in I was greeted warmly and offered a refreshment. I had originally asked for a salesperson I had worked with in the past but since they were not in that day I was introduced to Patrick. I can honestly say I have never met anyone who knows more about cars. His knowledge of the Discovery, Defender, Range Rover Sport, and full size Range Rover was unmatched. He walked me through every detail with such expertise that I felt completely confident in my choices. Then came Chris, the sales manager, who was just as phenomenal. He did not rush me into numbers. Instead he took the time to understand my situation, lay out different scenarios, and work with me on financing and lease options until we found what truly fit my needs. Behind the scenes David, the General Manager, worked closely with Chris to ensure they extended the very best offer to me right up front. They avoided the hassle and back and forth that I have always dreaded with car buying. Finally Pete in finance made what is usually the most dreaded step surprisingly enjoyable. We had a great time together and I even chose to purchase most of the extended packages because of how well he explained everything. I have purchased many cars in my life and I can confidently say this was one of the best car buying experiences I have ever had. For the first time I left Land Rover Cary not only with a vehicle I love but also with genuine excitement to work with this team again. If you are in the market for a Land Rover ask for Patrick, Chris, and Pete. You will be treated with respect, expertise, and care from start to finish. This team has completely changed my perception of this dealership. Thank you for finally delivering an experience that matched the luxury of the Land Rover brand.

This dealership has possibly the best service area I’ve - Gary

This dealership has possibly the best service area I’ve ever visited. Jason the head technician has given me a sense of confidence that will keep me coming back.

Just purchased our 3rd Land Rover from Flow. We live in... - WTD3 Charlotte

Just purchased our 3rd Land Rover from Flow. We live in Charlotte and go all the way to Greensboro just for the personal touch and service.