Did not uphold their reputation to take care of an - crobinette
Did not uphold their reputation to take care of an unhappy customer. The tires on my new Equinox were overinflated resulting in having to purchase 4 new tires on 31,000 miles. Kurtis would not stand behind me therefore, the entire purchase of 4 new tires, wheel alignment and wheel balance were out of my pocket. I sent a letter to Dean Wagaman, owner, and heard nothing from him personally. He turned it over to his GM Hillary, which resulted in being told, they have done all they are going to do, which was nothing other than giving me half off of the wheel alignment and wheel balance.
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