75 North Carolina GMC Service Centers

I had work done to my dodge magnum Rt. The front fender... - msburns

I had work done to my dodge magnum Rt. The front fender was replace along with some other work. Paint matched perfectly and no over spray. These guys were always there when I called and tried to help me regardless of who had my paperwork. Teamwork, dedication and top customer service is a gift and Crown Auto Paint and Body exemplifies each one. Thanks for you commitment to excellence.

I had a 10:30 appointment for oil change and inspection. - Becky

I had a 10:30 appointment for oil change and inspection. After 2 hours of sitting in waiting area, I messaged about status of car because it appeared they were having a party. No response, so I called. I was put on hold. 2 1/2 hours later, I called again. This time she said they were having a party but I expressed my concern about the long wait. A few minutes later, service worker came to say my car was ready. I received a discount, but couldn’t use my Chevrolet rewards. When I asked why it took so long, he said an internet issue. This is not my first bad experience, but I decided to give another try. Never again!!!

Fixed up my inside door handles quick and replaced a... - matt.miller3

Fixed up my inside door handles quick and replaced a brake light that I could not get too. Also a friend of mine had a car wreak and now it looks like new. Great Job Guys. Matt Miller

TRIM around infotainment - USCG-Dano

In and out with 25 minutes from appointment. Trim looks great. Great service from all. Service did great from the servivce manager lady to service tech, very pleased. Kash kept all his promises.

Professional and courteous. Very helpful - Mark Thompson

Shop fixed my old 98 bonnie back on the road.Josh was on top of the job called kept me informed and got her done.They always service my 14 silverado and have treated me excellent .No problems ever.

I recently visited Flow Buick GMC in Greensboro to - Kyle Colpack

I recently visited Flow Buick GMC in Greensboro to address an issue with the exhaust on my 2023 Yukon Denali. Unfortunately, my experience left much to be desired. Upon arrival, I was greeted by a service department representative named Mark. While he appeared knowledgeable, his demeanor left much to be desired. He expressed uncertainty about their ability to rectify the issue with my exhaust, stating there were no guarantees, and quoted a fee of $100 just to attempt a fix. Frankly, I found this approach off-putting and unacceptable. Deciding to seek service elsewhere, I turned to Clinard Muffler in Thomasville. Here, I encountered a markedly different experience. The staff at Clinard Muffler were courteous, respectful, and efficient. They promptly identified and resolved the issue with my vehicle within minutes, and at a fraction of the cost quoted by Flow Buick GMC. In light of my experience, I cannot recommend Flow Buick GMC. While they may have the resources, their lack of transparency and customer-centric approach is a significant drawback. For fair and honest service, I highly recommend exploring other reputable options in the area. Avoid Flow Buick GMC and opt for establishments that prioritize integrity and customer satisfaction. Your vehicle—and your wallet—will thank you.

Don’t trust your vehicle to be serviced by Flow of... - Bobbie

Don’t trust your vehicle to be serviced by Flow of Fayetteville. We took our Jeep in for a oil change and picked it up after the oil change to find our floor board on drivers side completely soaked and passenger slightly wet . We were told the service manager would call us first thing in the am, after four calls and two txt she called me at 2 pm, to tell me we either had a leak or it rained into the vehicle . We have floor Mats that were completely dry!! After ten minutes of her telling me they did nothing wrong, but they would vacuum the carpet, I asked to speak to her manager . When he called it was one in the same. “ We did nothing to your vehicle , you brought it in like this “. Very disheartening to have such poor customer service . The vehicle only had 33,000 miles on it, smelled terrible due to the wetness... we had to pay to have it cleaned and checked for a leak... Guess what? NO LEAKS!!

I'm the daughter of a local automotive shop 30 years - Blindsay67

I'm the daughter of a local automotive shop 30 years running. I've never seen such a blatant attempt to rip people off. As well as denying a TSB for our Yukon. This place lives up to its poor reputation. Robert Goode was rude and aggressive in our attempt to get him to respect the TSB on our Yukon. If you need absolutely need GMC dealer for a recall/TSB find a different location. These guys are crooks. We then listened to them happily bragging and talking crap about customers. A waste of our entire day.

If you are in need of great service contact Kenny Boate... - jdillabs

If you are in need of great service contact Kenny Boate at Griffin BuickGMC. I rate him a 10 out of 10, friendly, courteous, knowledgeable, he will take care of your car needs.

Talked with service manager about paint peeling off my... - Jeffrey Higel

Talked with service manager about paint peeling off my 2017 GMC truck, 8spd transmission shutter. Nothing covered by warranty. Rude with a attitude.no help

I am traveling through Lumberton when my 2015 GMC would - Piperfrank1

I am traveling through Lumberton when my 2015 GMC would not start. I had it towed to the dealership and spoke with the Service Rider who told me he would get someone on it right away. I signed up for your text and now crickets! I am stuck in a strange place and no one can answer what is happening! NOT good customer service!!

Quick, friendly, efficient service - Rogue

I had scheduled an appointment to get my oil changed the Friday that Hurricane Florence was due to arrive. The dealership proactively called me to see if I could bring my car in Thursday, which I did. When I arrived, I was greeted promptly and professionally. I told them I only needed an oil change and the "inspection" that comes with it. They said I could wait and directed me to the waiting lounge. I was there less than an hour (just to clarify - they were not busy at all). They had some honey buns for a snack ;) I was NOT subjected to any suggestions for extraneous service work like I had experienced at Hendrick of Durham. I was treated as a VALUED customer at Medlin. I also explained why I was coming from Durham to have my service work done in Wilson. I had been taking my Buick to Hendrick in Durham (please read my review of that dealership as well so you can see how I was treated there ) I can recommend Medlin based on this experience. My Lucerne will be serviced there in the future.

They are efficient and professional. They treat you as... - Dee

They are efficient and professional. They treat you as a valued customer. Would reccomend their service center

Mr. Winters is reliable and honest. He made me feel like... - TinaLunt

Mr. Winters is reliable and honest. He made me feel like my collision repair needs were important to him. The experience and follow up were professional and quick. I would use this shop for future needs.