47 North Carolina Hyundai Service Centers

I recently experienced an extended customer service... - Steve

I recently experienced an extended customer service interaction with Lee Hyundai from out of state. My children were driving thru the Fayetteville NC area returning to Maryland and encountered road debris which damaged our vehicle and rendered it non-drivable. The vehicle was towed to Lee Hyundai whereby I had the extreme pleasure of working remotely with Service Advisor Tilita Tate, GM Mike Hammer and Transport Assistant Ronnie in regards to the mechanical repair of my Santa Fe; and towing support with returning the vehicle back to Maryland. All parties were professional and responsive to our family's needs - from a distance. Excellent customer service throughout the entire process and I can confirm that from my prior experiences with several other Hyundai dealerships in the past - Lee Hyundai represents the true model of what the Hyundai dealership/network customer experience should represent. "Thanks so much" Tilita, Mike and Ronnie for all your help and assistance - during our family's time of need. -Steve

Not fixing stuff - Tammy1984

I have been complaining of a noise when I turn for several months. Started well before my warranty expired. They claimed to never hear anything. Well suddenly after my warranty expires then they hear the sound and now I have to pay and it will cost me $400 to fix the drive shaft.

I’ve been going to this dealership for 3 years with fair - supply-link

I’ve been going to this dealership for 3 years with fair customer service! I went today to correct a mistake from a previous service appointment, now a happy customer. My service advisor was Michael Dedicato who could be the best customer service advisor I’ve ever had at any car dealership in my 40 years of car buying! I would recommend him to all that want awesome service!!

Mr. Winters is reliable and honest. He made me feel like... - TinaLunt

Mr. Winters is reliable and honest. He made me feel like my collision repair needs were important to him. The experience and follow up were professional and quick. I would use this shop for future needs.

My Hyundai needed scheduled service. Although I... - GilbertT

My Hyundai needed scheduled service. Although I didn't purchase here I did make an appointment to get my service done. I am totally please with all aspects of my experience and I'm 100% satisfied.

Great staff and very friendly. - Josemcodemo

Great staff and very friendly. Device advisor is very smart and the te h that work on my car very professional. Great dealer experience

My 2019 Hyundai Sonata needed to be painted and the Body - pastorbradley

My 2019 Hyundai Sonata needed to be painted and the Body and Collision Repair Department manager Jimmy Farrell went above and beyond to make sure my situation was taken care of. He did this to my 100% satisfaction. They provided me with a loaner car and always returned my phone calls within the same business day. Thanks to Mr. Farrell, I would consider doing business with Southern States Automotive Group again. His integrity and ability to communicate with customers is definitely what this business has been lacking.