175 Ohio Ford Service Centers

Dont waist your time or effort with this dealership in - PaloCedrowa

Dont waist your time or effort with this dealership in AUSTINTOWN, OH. The service department and parts counter, both rude and arrogant, and unable to assist with simple questions, as if they can not be bothered, I was the only person their one afternoon, no lines so no excuse for xxxx poor service. As I walked out in disgust another client waiting for his car, told me next time buy a TOYOTA they have great dealerships and even better customer service......Live and Learn

The service department is, by far, the best I've ever - TReid

The service department is, by far, the best I've ever dealt with! I actually live closer to multiple other Ford dealerships, but I chose this one because of the service. The closest Ford dealer to me tried to rip me off on warranty work. My husband called Fuller and they not only handled it correctly and quickly, but they were super professional about the other dealership. They also saved me money on the deductible due to the hassle I'd already dealt with, even though they didn't cause the issue. It's rare to find a mechanic or body shop you can trust. I will always bring my vehicle to them for oil changes, tune ups, and anything else my vehicles need! Last week, I had body work done, and Fuller did an amazing job. My Explorer has not looked better as long as I've owned it, and the service was excellent. They stuck to their time estimate even though I added some extra touch ups, and the cost estimate didn't budge either. The shop manager came out to the garage to confirm I was happy with the work. Also the wonderful gal who checked me out was such a sweetheart. 5 stars!! I'm super picky about customer service and ensuring I get what I pay for, and it's rare that I give such good reviews. But Fuller deserves these praises, and more. I'll always look to them first any time I need my car serviced or to shop for a Ford.

On my way to Dayton and noticed I had a piece of wire in... - DEI815

On my way to Dayton and noticed I had a piece of wire in my tire. Went back home and called Germain Ford Service Dept. Talked to Stevie Eagle and he told me to come right away. Stevie and his service tech both agreed that a patch would take fix it. I was done in no time. I wouldn't take my escape any where else. Thanks Stevie!

Terry Howard is amazing.Highly recommended. He has helped... - Teresa

Terry Howard is amazing.Highly recommended. He has helped me with my last two purchases and is very knowledgeable and courteous. Simply the best thank you

ford of mansfield and their staff are helpful and... - jsackman

ford of mansfield and their staff are helpful and patient. i have on several occasions gone in because i hear a noise. i work at night and need to know i wont break down. not only did they get a test drive in they get a tech to check . i needed brakes one time, this last time a stabalizer bar.thad and josh know when they see me coming but they still hang in there.

Our 2017 Lincoln MKX has failed to start 4 times in cold... - Kentucky Mom

Our 2017 Lincoln MKX has failed to start 4 times in cold weather. It has been to 4 different dealers with no one even finding the problem. It happened again while at our daughter's in Jefferson Ohio. Went out to leave on Monday morning, car wouldn't start. Because no Lincoln dealer was close by, the car was towed to Greg Sweet Ford. By 2 that afternoon, they called and said they found a relay stuck open. Since it was too late to go home that day, we told them to service the vehicle and we would pick it up the next day. By 2 pm the next day, the car was repaired, serviced and washed. Very reasonably priced service too. Very good experience and they found the problem.

Dealership was amazing. - Amanda

Dealership was amazing. Sales person was helpful but not pushy. Easy financing. My truck was cleaned and fueled for me. Great experience and will return for future purchases.

Great Service Department! - candyz

Kepich Ford has "the" best service department around. The hours are very convenient. If it's routine maintenance it's done quickly and professionally. If it's a more serious repair, Chuck and his crew give you full details on what is involved and what it will take to fix it. They also point out possible problems that may arise when doing their inspection. And they work on all brands, not just Ford products!

Got service for Check engine light. Found bad oil... - Harry

Got service for Check engine light. Found bad oil pressure switch. Changed, found bad catalyic converter. Quoted $5,400.00 What? Got done $591.00. No thanks!! Never again.

Now Baumann Ford - Had my mustang at the service dept. - dvrom

Now Baumann Ford - Had my mustang at the service dept. for a possible harmonic balancer issue. They confirmed it was bad but chose not to work on the car simply because the OEM part was obsolete. The parts dept. confirmed aftermarket was avail same day and was willing to order the part. Instead they took the diag money and sent us packing. I called the Ford dealer on the other side of town, made the appt and they already ordered the part. Extremely poor service to refuse service and still take my money. I have been in service for many years and aftermarket parts are commonly used in dealerships, even though it changes the warranty. Prior to making our appt we were even told we would need to sign a waiver in order to use aftermarket parts.

The staff in the Service area are ALWAYS nice, quick and - tamipage

The staff in the Service area are ALWAYS nice, quick and helpful. Nice on the phone, nice in person.

Great car experience! They go above and beyond to make... - dmeyers07

Great car experience! They go above and beyond to make customers happy. Make car buying process convenient and enjoyable. Whether you are buying a vechile, or getting service done, this is the place to go.

This dealership is a small town dealership with a great - F-150 Guy

This dealership is a small town dealership with a great touch on client care. They listen to you for your cars needs and wants! Great team there.

Professional, friendly and convenient - dks

Staff was professional, friendly and courteous. Everything done in a nice, timely manner. I arrived early but was taken in early and service completed very timely.