166 Ohio Ford Service Centers

Have used Coughlin for many years for maintenance on all - Barbie

Have used Coughlin for many years for maintenance on all of my vehicles and have always had a good experience

I have an E450 motorhome and have had it in twice at this - rkarst

I have an E450 motorhome and have had it in twice at this dealership First visit was to go over chassis and motor to check for any needed work and possible safety issues. I was very pleased with the service and the follow up on this service. The most recent visit was to have shock absorbers installed front and rear and a wheel alignment. Once again very pleased with the service and follow up. I would definitely recommend Coughlin. I would also like to give a thumbs up to Rob and Greg at the service desk, they are the best, professional and knowledgeable, which makes me feel comfortable doing business.

Outstandingly - C fisher

In the service department, Kasi was friendly, courteous, and extremely efficient in arranging for work to be completed on my vehicle. Work was completed quickly and satisfied me completely. It is rare to have such a positive experience in a place of business. I would highly recommend anyone to the Dave Knapp Ford service department.

I didn't buy my truck at Don Wood Ford BUT they take care - teresam27

I didn't buy my truck at Don Wood Ford BUT they take care of me as if I did. Scheduling maintenance is easy. They always work with my drop off and pick up time schedule and their prices are really good on service. Customer service is always top notch, they are just as pleasant on the phone as they are in person.

I had my car serviced and they did not fix my problem and - Jmontalvo1085

I had my car serviced and they did not fix my problem and over charged me. Gave me back my car and same day car wouldn’t turn on had to have towed to another Ford dealership because I refused to take it back there. The next Ford dealership fixed the main issue on my car that Donnell Ford said they fixed. No one from management called me back on the overcharge , the fixing of repairs that was not fixed and they tried to tell me nothing was wrong which I have proof from the next dealership that the repair they said they did was not done. When I went back for the same issue they apparently fixed they refused to give me back the difference in what I was charged vs what they told me the repairs would cost. Which in fact I should have been refunded all my money as they didn’t even fix my cars problem. Donnell Ford in boardman is by far the worst of the worst when it comes to their service dept. They took absolutely no responsibility or ownership for the mistakes they made and made me feel as if I was a nuisance to get my issues resolved. And since they didn’t make it right I had to call Ford customer relations and complain. Do not take your car here for service . Absolutely horrible service and they will take you for your money and not fix a thing.

Recall warranty item. - Nvonada

I am waiting for Dutro Ford to call me for my Nissan to be brought back so it can be repaired, throttle body and headlight malfunction.

Dont waist your time or effort with this dealership in - PaloCedrowa

Dont waist your time or effort with this dealership in AUSTINTOWN, OH. The service department and parts counter, both rude and arrogant, and unable to assist with simple questions, as if they can not be bothered, I was the only person their one afternoon, no lines so no excuse for xxxx poor service. As I walked out in disgust another client waiting for his car, told me next time buy a TOYOTA they have great dealerships and even better customer service......Live and Learn

The service department is, by far, the best I've ever - TReid

The service department is, by far, the best I've ever dealt with! I actually live closer to multiple other Ford dealerships, but I chose this one because of the service. The closest Ford dealer to me tried to rip me off on warranty work. My husband called Fuller and they not only handled it correctly and quickly, but they were super professional about the other dealership. They also saved me money on the deductible due to the hassle I'd already dealt with, even though they didn't cause the issue. It's rare to find a mechanic or body shop you can trust. I will always bring my vehicle to them for oil changes, tune ups, and anything else my vehicles need! Last week, I had body work done, and Fuller did an amazing job. My Explorer has not looked better as long as I've owned it, and the service was excellent. They stuck to their time estimate even though I added some extra touch ups, and the cost estimate didn't budge either. The shop manager came out to the garage to confirm I was happy with the work. Also the wonderful gal who checked me out was such a sweetheart. 5 stars!! I'm super picky about customer service and ensuring I get what I pay for, and it's rare that I give such good reviews. But Fuller deserves these praises, and more. I'll always look to them first any time I need my car serviced or to shop for a Ford.

On my way to Dayton and noticed I had a piece of wire in... - DEI815

On my way to Dayton and noticed I had a piece of wire in my tire. Went back home and called Germain Ford Service Dept. Talked to Stevie Eagle and he told me to come right away. Stevie and his service tech both agreed that a patch would take fix it. I was done in no time. I wouldn't take my escape any where else. Thanks Stevie!

Terry Howard is amazing.Highly recommended. He has helped... - Teresa

Terry Howard is amazing.Highly recommended. He has helped me with my last two purchases and is very knowledgeable and courteous. Simply the best thank you

ford of mansfield and their staff are helpful and... - jsackman

ford of mansfield and their staff are helpful and patient. i have on several occasions gone in because i hear a noise. i work at night and need to know i wont break down. not only did they get a test drive in they get a tech to check . i needed brakes one time, this last time a stabalizer bar.thad and josh know when they see me coming but they still hang in there.

Our 2017 Lincoln MKX has failed to start 4 times in cold... - Kentucky Mom

Our 2017 Lincoln MKX has failed to start 4 times in cold weather. It has been to 4 different dealers with no one even finding the problem. It happened again while at our daughter's in Jefferson Ohio. Went out to leave on Monday morning, car wouldn't start. Because no Lincoln dealer was close by, the car was towed to Greg Sweet Ford. By 2 that afternoon, they called and said they found a relay stuck open. Since it was too late to go home that day, we told them to service the vehicle and we would pick it up the next day. By 2 pm the next day, the car was repaired, serviced and washed. Very reasonably priced service too. Very good experience and they found the problem.

Harrison Ford has friendly and helpful sales personnel. I... - mwaddle

Harrison Ford has friendly and helpful sales personnel. I really like the convenience and quality of service of their Quick Lane. Getting routine maintenance, like an oil change, is relative fast and no appointment necessary.

Dealership was amazing. - Amanda

Dealership was amazing. Sales person was helpful but not pushy. Easy financing. My truck was cleaned and fueled for me. Great experience and will return for future purchases.

Great Service Department! - candyz

Kepich Ford has "the" best service department around. The hours are very convenient. If it's routine maintenance it's done quickly and professionally. If it's a more serious repair, Chuck and his crew give you full details on what is involved and what it will take to fix it. They also point out possible problems that may arise when doing their inspection. And they work on all brands, not just Ford products!

Treated fantastic. - Klingerteam

Treated fantastic. Very happy with service performed. And price was more than fair. Thanks again. Celina dealership