168 Ohio Ford Service Centers

They did an excellent job of keeping me updated on the - rmsalvino

They did an excellent job of keeping me updated on the status of my vehicle repair.

The service is always superior at Brondes. - Yoniben

The service is always superior at Brondes. The people are friendly and professional. For this recall, a technician even came to my house for the fix, on other occasion the free pickup and delivery service of my vehicle is massively appreciated.

Excellent sales people! - pgclark14

Excellent sales people! Answered all of our questions because they are very knowledgeable! We come from a Ford family and will definitely be back.

Service was prompt and thorough. - TC

Service was prompt and thorough. The service coordinator reviewed everything including the recommended parts for the 20K mile milestone.

Great people to work with. - MENT2BEE

Great people to work with.Repaired truck heater.Very helpfully with financing help would buy again.

Had mobile service visit my home for oil change service. - grgyle

Had mobile service visit my home for oil change service. Completed quickly and professionally. Scheduling was very easy, and I got a time much sooner than I expected.

Good fast service. - NMORR27

Good fast service. Picked up my car at work for a recall. Got a loaner car. Convenient

Matt and his team did an excellent and timely job on my - Anita A.

Matt and his team did an excellent and timely job on my Fusion. They were pleasant to work with and I felt my car was in the best of hands.

I brought my truck in to get fixed I was dealing with - huntingduckdeer1

I brought my truck in to get fixed I was dealing with Marry from the service department she keep me informed on what was going on with my truck. Very satisfied with her

They do an awesome job. - SHANNON54

They do an awesome job. I appreciate the help that they give me when I’m there

Nate Cramer helped me out when my truck was having a - breese31

Nate Cramer helped me out when my truck was having a issue. I got a loaner and in that day. They order the part and had it back to me quickly. Ill refer everyone to Nate.

Preston service was super efficient to repair our air - PaulaG75

Preston service was super efficient to repair our air conditioning and 4WD in our 2017 Chevy Colorado truck. Carlee had excellent communication with us and the service dept and mechanics to locate the parts needed all of which was covered by the extended warranty that we had purchased with the truck. Marvett assured the repairs were completed to our satisfaction and he reviewed the repairs with us at completion which was very helpful. Very happy and they were all so prompt we got our truck back in time for the holiday weekend! Highly recommended!

Sierra Dieble, my Spitzer Ford Hartville service rep did - JASH1

Sierra Dieble, my Spitzer Ford Hartville service rep did a fine job in getting my truck in for a recall item in a satisfactory time that met my busy schedule. I was offered a ride to a nearby coffeehouse but I didn’t take her up on the offer as I could easily walk there. The repairs were made in the time that Sierra estimated and she explained what the mechanic did.

Travis checked in. - Gotcoffee

Travis checked in.our 2020 Rscape for a safety recall. No problems found and car was ready for us the next day as promised. Very routine as anticipated. Thanks Travis & team!

Absolutely incredible! - Time4change1109

Absolutely incredible!! Went above and beyond. Even looked into another situation. Made sure my vehicle was safe for my family and I!

Samantha at Liberty Ford took care of me getting a new - Jerry A.

Samantha at Liberty Ford took care of me getting a new tire as a walk in. I was happy I didn’t have to schedule anything.

Reineke Ford has some of the best service people around! - Bigmc8083

Reineke Ford has some of the best service people around! I always hope I get to see Tiffany when I’m there. She’s one of their very best employees.! Thanks, Reineke Ford service!

Great service, no issues with scheduling or getting the - arolfe1665

Great service, no issues with scheduling or getting the problems resolved. Thanks again for the service

Was impressed with timely service. - independentseamstress

Was impressed with timely service. Communication was also great and friendly to work with Brianna! Like the fact that they call and check with you before performing services.

All of the staff are very friendly! - Grateful

All of the staff are very friendly! I love working with Courtney for scheduling, Dylan and the service valet (Megan, I believe). Great people who do their jobs well. My car has been worked on multiple times at Ganley on Brookpark. The techs do good work too. I will go out of my way to stay with them

Pallotta mobile service took care of my flat tire. - Bfoster155

Pallotta mobile service took care of my flat tire. Alex the technician was speedy and took my tire off in my driveway and then brought back a new tire and installed it. Pallotta staff is very responsive to the customers needs. This is an excellent dealership!

Great dealership with great workers who care about you - jaredn95

Great dealership with great workers who care about you and your vehicle. Will only take my vehicle here

Service Dept was great and I didn’t even buy my car - ADAMSALON

Service Dept was great and I didn’t even buy my car there. Just needed a recall fix and they took great care of me

Scheduling was easy since I did it online. - NEL ZI

Scheduling was easy since I did it online. I even had to reschedule my appointment, and I was able to complete everything on their website easily. I selected what I needed which was to avail their "the works" package and to check for recalls. Everyone there was really efficient and friendly. Dustin accommodated me right away and clearly explained what to expect. He asked if I want to avail extra recommended services that day, but he didn't make me feel pressured to get them unlike other places where I was felt forced to do so. The mechanic who guided me to the garage was very patient, and the cashier was a lovely lady who made checkout pleasant. The total cost for the "the works" package was 97.74 USD (including tax) and I only had to stay 1 hour. Their waiting area was comfortable, with a big TV and Wi-Fi to keep customers entertained. Overall, I had a positive experience at the AutoNation Ford Westlake and I will definitely return for future car work.

The service door was open to pull in for service. - barbieh84

The service door was open to pull in for service. The staff was waiting promptly to get my information.

I took my Ford F-150 in for a recall evaluation. - Fool2think

I took my Ford F-150 in for a recall evaluation. I was greeted with friendly service. My vehicle was evaluated and recall repair was done in no time at all! The staff were courteous, and professional. We have been buying our vehicles from Dick Masheter Ford for over 30 years! I highly recommend Dick Masheter Ford for sales and service.

Professional from start to finish. - allenwilly

Professional from start to finish. Always courteous and asking questions. Routinely updates with progress in person or with text or phone call.

Very professional, courteous and knowledgeable. - Kelley

Very professional, courteous and knowledgeable. Kept me updated about my car's repair and how long to expect the work to take. Went above and beyond.

Other than dirty fingerprints all over the glovebox, the - HOLLY.WARNER

Other than dirty fingerprints all over the glovebox, the service was good. I was used to getting a car wash with service, but maybe that is not a thing anymore (or was only at a Lincoln dealership?).

Was fixed the same day assta Stated with no problems. - 25DPL40

Was fixed the same day assta Stated with no problems. Fixed on the day they said it would be fixed.