Ohio Ford Service Centers

I took my car in at 11 a.m. Scott took a look at it and... - Alexcoffee3065

I took my car in at 11 a.m. Scott took a look at it and took care of it. Very knowledgeable, respectful and timely. 10 out 10 experience!

Easily set up a time for a recall and an oil change.... - Sharij

Easily set up a time for a recall and an oil change. Dropped my vehicle off the night before and it was ready the next day mid morning.

They were kind informative and made sure the truck was... - JAKE.DURIG

They were kind informative and made sure the truck was right with all the problems it had. I will be bringing all my trucks to them.

Love this dealership and everyone who works there! I am a... - mcalame15

Love this dealership and everyone who works there! I am a proud Donley customer and plan to continue to use the service department and beyond!

Jered Miller took care of a situation very professionally... - wealth2u2000

Jered Miller took care of a situation very professionally and to my satisfaction. He is a pleasure work with. He understood the problem and handled it.

They have always been helpful and accomadating to my... - gharchaic72

They have always been helpful and accomadating to my needs in scheduling and preforming work needed all work has been preformed with the expectations that have been desired and if there is any question it will be answered satisfactorily.

Good Service in a timely manner. They were straight... - BUDCO

Good Service in a timely manner. They were straight forward with what they found and explained everything. Have always had a good experience when I am there.

He helped us down load something til he got to a part he... - Joyce Baisden

He helped us down load something til he got to a part he didn't understand so he got us some one that was able to get it.

Awesome service work as usual! Cannot say enough good... - plkorbas

Awesome service work as usual! Cannot say enough good things about this Service Department! Hope you all enjoyed the donuts! See you for my next oil change!

I used the dealership because I thought I had Free... - michael49441

I used the dealership because I thought I had Free Lifetime Oil Changes... They Charged me for it so I wont be going back ever!

Every question i had was a answered as well as took the... - daughter,crystal

Every question i had was a answered as well as took the extra time to explain the work order as well go back to the vehicle and physically show me. Truly over the top customer service! Thank you.

On my way to Dayton and noticed I had a piece of wire in... - DEI815

On my way to Dayton and noticed I had a piece of wire in my tire. Went back home and called Germain Ford Service Dept. Talked to Stevie Eagle and he told me to come right away. Stevie and his service tech both agreed that a patch would take fix it. I was done in no time. I wouldn't take my escape any where else. Thanks Stevie!

I had bought a truck from them I had a really great... - Georgia

I had bought a truck from them I had a really great experience and fast process. The truck had some problems they did not hesitate to fix it. I live two hours away and the truck could not be driven down their so they found a way to get it down their and loaned me a truck till mine was done. If I ever need another truck it will be the first place I will go. Told all my family and friends to go their.

It was a enjoyable experience to deal with Amedeo Marino... - Hlanham55

It was a enjoyable experience to deal with Amedeo Marino at the alliance sarchione . Amedeo is well informed on his job would recommend his services to anyone Homer

The staff were very friendly and efficient in helping me... - Strent

The staff were very friendly and efficient in helping me when I arrived. They were very professional in their approach and had me in and out in just a couple hours.

Knowledgeable and concise - Nick Calabro

Appreciated the service department sending reminder regarding upcoming service appointment. Service agent listened to concerns and made sure all were addressed. Service was completed promptly and Included a complementary truck wash.

Everyone that I dealt with was efficient and... - judithstouffer

Everyone that I dealt with was efficient and professional. My car was serviced sooner than I expected. It was even washed. I would not take my car anywhere else for service.

The service team is great ! They are always polite and... - erin.senters

The service team is great ! They are always polite and willing to help & get my car in and out as quick as they can Julia is awesome

Fantastic service was treated with respect, quality... - T.march'e

Fantastic service was treated with respect, quality assistance, beautiful atmosphere great customer service ,great job on my car ,professional and courteous representative. Easy to find.

Had an engine replaced 12/01/2020 excellent job!... - Kreger67

Had an engine replaced 12/01/2020 excellent job! Everything worked as it should, and there were no scratches, dents or dirt anywhere! 😊 would definitely recommend

Can’t get better serviceAll were very friendlyOnly... - Cshaeffe

Can’t get better service All were very friendly Only place to buy your vehicle Sending granddaughter tomorrow to buy new Escape I bought 2 other cars

Outstanding service - Summer

Only took a minute set up the installation of my hitch. Dropped off and was done in no time. Got car back cleaner than what I dropped off.

Happy with the job they did. My car was clean inside... - Windwalker7895

Happy with the job they did. My car was clean inside and out. Been a customer since I bought the car in 2012. They are kind and polite.

I have been getting my car serviced here for many years... - lcs464

I have been getting my car serviced here for many years and have never had an issue with anything. The wait time has always been shorter than promised.

Very fast and friendly service and Diane is a pleasure to... - Toddscalf7

Very fast and friendly service and Diane is a pleasure to work with she lets you know everything about your vehicle before you leave the shop

This dealer has great customer service! All the people... - Connie

This dealer has great customer service! All the people there are friendly and willing to work with you. Plus, I like that they Walsh my car each time!

Took my car in for body repair..Marty Almester and Autumm... - Jogirl7!!!

Took my car in for body repair..Marty Almester and Autumm Bailey were great to work with.. Class act and my car is beautiful !! Happy customer

Service at Elyria Ford is always good and reliable. When... - sriggs1963

Service at Elyria Ford is always good and reliable. When I arrived everyone was very helpful and answered my questions. I was given a time to return. The car was ready when I got there and I was on my way. It is always a pleasant & timely. To do business. There.

Great Service Department! - candyz

Kepich Ford has "the" best service department around. The hours are very convenient. If it's routine maintenance it's done quickly and professionally. If it's a more serious repair, Chuck and his crew give you full details on what is involved and what it will take to fix it. They also point out possible problems that may arise when doing their inspection. And they work on all brands, not just Ford products!