1,255 Ohio Used Car Service Centers

BEST SERVICE EVER!!! - Dave and Stacy

For 21 yrs we have been a 2 car family & have purchased vehicles and have had serviced from multiple dealerships, always leaving feeling just "okay" about it until our most recent car purchase from Prestige Auto Mall on State St. In Cuyahoga Falls. Everyone was super friendly and bent over backwards to make sure we were more than pleased with our new purchase. There were a few things I wanted fixed, which they truly didnt have to do, but Jim the service manager went above and beyond to resolve any issues I was having. He took excellent care of us! John was the gentleman that greeted us and helped us with our paperwork, he as well went above and beyond to make our experience an excellent one. We never have to look anywhere else to purchase another car as we will without hesitation go back to Prestige!

I am extremely happy with the entire organization of - buneface

I am extremely happy with the entire organization of Preston Mazda. Every person I have come into contact with has been great, from sales to service! I highly recommend Preston Mazda for your new car

Shuttle service - Chickman

Curtesy shuttle service needs fine tuning. I live 5 minutes away and pick up times for my last 2 services were over 2 hours. I could have walked there by then. A lot of wait time!

Service - Beast2

Purchased a 2011 F-150 at the end of June 2015. I had two different service issues. Both were taken care of within a timely, professional and friendly manner.

I took my car to get an axle that they recently fixed - 4doloproductionz

I took my car to get an axle that they recently fixed looked at yesterday. Today, my car has a mass air flow malfunction. Ive had this car since july 2022 and have had multiple issues. Not really sure whats going on in the service department but it really is aggravating putting your trust into the place you purchased your vehicle from only to continue to run into obstacles. This should not be happening considering I havent even had the car for a year.

We just moved to the area and my husband had a recall on... - Leslie Wood

We just moved to the area and my husband had a recall on his truck. We called them and they got us in for the recall. When we got there to have the recall taken care of my husband asked if by chance they could just go ahead to do the oil change and tire rotation on it while we were there. They told us NO PROBLEM! They got the recall done, oil change done and tire rotation done and even washed the truck, all in about 45 minutes!!!! Super nice people and they definitely know how customer service is suppose to be!!! Thank you!!!

Great service and very customer service oriented. - rwk4691

Great service and very customer service oriented. Will continue to get our vehicle serviced by Serra

When we bought this car new, we took into consideration - bruner_jean

When we bought this car new, we took into consideration the type of service the dealership offered. It was a big consideration in our choice of dealership in buying the car.

Justin took time to go over details of routine oil... - Hyundai2017

Justin took time to go over details of routine oil change. Also explained the 60k maintenance options for next visit. Justin was very friendly and gave great advice on maintaining my vehicle.

Man what can I say just a man with a wish and these guys - Harlmny155

Man what can I say just a man with a wish and these guys made it happen and with a breeze. Got my dream car with absolutely no stress at all. David went above and beyond to make sure I understood and was 100% satisfied. Must appreciate David, will definitely be looking forward to doing business with you again. Thanks

Helyne Lloyd was great at helping to get a prompt - bell7869

Helyne Lloyd was great at helping to get a prompt service app for my safety issues on my new Avalon ..

Great service - Frank

It was a pleasure to deal with Gerald Lane. He was friendly and courteous and my service was completed early. He was thorough in explaining the points of inspection.

Very Good - dick1939

Thanks to Tom Antonelli for getting the parts I needed to get my 2019 Chevrolet Equinox back on the road. GM was slow to move on the part which was redesigned.

I took my Ram truck in for a failed manifold gasket. They... - Rick Simpson

I took my Ram truck in for a failed manifold gasket. They did a good job repairing it for me. They are always friendly and helpful . The stars are 4 and not 5 because of the price charged. I've been to them twice and both times the cost was at the very high end of the cost spectrum. Near 600.00 in labor alone . It's not an easy gasket to replace but all over the internet the cost to repair is 300 to 500.00. I'm not unhappy with their work , it's just that they leave you feeling that they got every last dime out of you.

They did an amazing job I will send people to you when I - LMRUBECK

They did an amazing job I will send people to you when I get the chance

Best dealership around. - aspk21

Best dealership around. Have bought both my trucks here and continue to bring it back for service!

We appreciate your service , always knowledgeable and - Robert

We appreciate your service , always knowledgeable and thorough on your service. Always there for us

Helpful knowledgeable courteous friendly easy to navigate - teresa_mercer

Helpful knowledgeable courteous friendly easy to navigate the area clean time efficient with repairs price repairs more respectful than others

Fast, friendly service. - 1974hak340

Fast, friendly service. Looking forward to doing future business when the new hemi’s come out. Maybe new tires also.