2 Oklahoma BMW Dealers

BEWARE BAIT & SWITCH SALES SCHEME! - Gonoble1

BEWARE BAIT & SWITCH SALES SCHEME!!! This is a warning to anyone looking to purchase a new BMW from this dealership. They will have you test drive a demo vehicle with all the bells & whistles, while telling you they’ve got a car exactly like it “in transit” to their dealership and take a $1000 deposit, (which they tell you is refundable). I fell for this sales tactic and once that car finally arrived, it was NOT the car that Ron (salesman) and I discussed. Ray (Sales Manager) informed me that I can order a new car thru them for a higher price and months-long wait, which I chose not to do, because I don’t trust them after their slimy dealings initially. After Ron (Sales Manager) & Finance workers stated multiple times that they would refund my deposit, they reached out 16 hours later to say they will not refund my deposit, but hope I will choose to do business with them in the future. They are running a scam and I advise you to read & document every single item they present to you, because if you ask for a copy, they’re going to ignore your request, like they did mine. I hope BMW USA is aware of the shady business practices going on here….I’ve never encountered anything like this. Any comment on this post by the dealer is an absolute lie and poor attempt to save their reputation.