Perfect - Justin Allison
Everything was done and handled exactly the way they said it would be. Even went above and beyond to get me what I wanted!! Was taken care of so well I bought 2 trucks the same day!! Will be a repete customer for years to come
Top Reviewed Specialists At This Dealership
Ford F-150 Ecoboost - Rob L
This pickup has been a joy to own. I bought it to pull a trailer but enjoy just driving it for the comfort and quiet. Doenges service as well Doenges body shop is top notch. Very thorough and courteous.
Quick and easy fix for my Ford - Louise Cox
I was in town just for a weekend/wedding. I stopped by this dealership to see if someone could fix my rearview mirror from vibrating when I drove. I had to replace a broken windshield a couple of months ago and replaced the mirror myself twice trying to get it to be stationary like it was before. I used the correct glue but could not understand why the mirror kept shaking; it was driving me nuts. I stopped in about 1 pm on Saturday, August 13, and the young man said he knew what the problem was. He removed the mirror and then within 10 minutes came back out and reattached it to the windshield. He said a small metal piece on the mirror itself had been bent down, so he adjusted it. This was the 3rd place I had been to but the only place that knew what to do. He took care of my problem and I was in and out of there within 15". No charge either! I am very happy with it and the mirror no longer vibrates. Thanks so much!
Happy - Karen H
Lorenzo and the staff at JHF were the best. Got me what I was looking for at the right price. Very patient men at this dealership
My experience - Kimarie1987
Had an awesome experience buying my brand new Ford Edge! They were very helpful and encouraging! I won’t shop anywhere else from now on!
Great place to do business!! - WAYNE NEILSON
I have purchased several vehicles from Washburn Ford as well as used their service department. Always impressed with this dealership. Fair pricing and great service department. Kirk and his employees are top notch and pleasure to do business with.
Service - Charles - Bobbitt
This is the only dealership that really knows how to work on trucks. They have a master certified tech and a Sr. Master Certified tech. Ask any other dealer around if they have that? We took our truck to two other dealers and it was gonna cost thousands to fix, and the two techs at Woody fixed my truck in a day and cost me $500.
Great Sales Manager and salesman! - WoollyMammoth
Called and spoke with the sales manager to try to get them to purchase a vehicle from another dealership because I wanted to buy from Seth Wadley. He tried but it didn’t work. Seth Wadley ended up having two vehicles I could look at. Turned out one of them was the color I was wanting and after a short test drive and some willing and dealing I purchased the truck. Robert and Matt were both willing to work with me. Only negative would be the paperwork process takes forever.
No Pressure - JK5525
when I arrived at the dealership, I was greeted by Ian Costello. Although it was his first week, he introduced me to Justin Ingram and I let them know what I was looking for. We couldn't find the exact vehicle, so we ordered one. Justin kept me updated until my vehicle arrived. Great people to work with!
Best Car Buying Experience EVER!! - ToniD
Riverside of Poteau was an incredible car buying experience! I have never purchased a new car before and the team at Riverside helped me throughout the entire process. Tesla Brewer answered all of my MANY questions and gave me a ton of information so that I could make the absolute best decision. Jeremy Tissington also provided great customer service by making sure I was aware of the current applicable promotions pertaining to my vehicle of choice. Michael was very knowledgeable about the paperwork and also helpful in answering my questions about financing. I have already referred one person to Riverside of Poteau this week and I will definitely be sending more!
New car purchase - Stang17
They didn't go over any of the cars functions didn't even set the clock enough said. You would think they would explain the functions of the car to you.
neglected damage info - grunt78-82
I drove 6 hrs to this dealer and thought I got a fair deal. 2 Weeks later ,went to install goose neck hitch in bed of truck and pulled out the slide in plastic liner and found 3 big dents and most of the paint rubbed off front of the bed rail. I took it to a body shop and was told it would be $1000.00 to repair. They said it needed done before rust started. The pics online didn't show a liner but never thought twice about having damage , cause the truck had only 11600 miles ,and some like a liner right away. But I feel they did it on purpose to hide damage to get more for truck. I will not be referring anyone to this dealer.
Worst service ever! - Rfields
Be careful taking your vehicle to this Ford dealership for services. I own a 2010 Ford Taurus . I took my vehicle there for a regular service, i.e. Tire rotation and oil change as I have always done. I picked my vehicle up and the first time I crancked it up it made a crazy clicking noise that was not there prior to dropping it off. I called the dealership (services) and reported to them that my car was now making a clicking noise. The gentleman told me to bring it in. I dropped it back off on a Monday morning when the employee said he would have to charge me 100$ for a diagnostic. (Are you kidding me?) my husband drove past ford several times that day only to see my car sittin in the same spot. I finally got a phone call stating they could not locate the issue nor the sound. We picked my vehicle up again, and there was no sound. Two days later, my car began clicking again. I dropped it off again and was then charged almost 200$ for the repair ! They say it's a coincidence that my car started making noises right AFTER I picked it up. You have to be kidding me! So be careful taking your vehicle there for any such repairs, because if they mess up something on you vehicle they won't have any integrity about, and you may end up coming out of you pocket more money than expected.
Shell Game - Jack Bowler Ford is a rip
Jack Bowker ford is running a shell game. The flyer they sent out said we won 200 dollars, the number they gave to call said congrats your a winner, but when we got there they said oh we're sorry but you won a 1 dollar lottery ticket. The flyer is nothing more than a gimmick. I will go anywhere but Jack Bowker Ford to buy a car. I will recommend anyone but Jack Bowler Ford. Any one who goes here is going to be ripped off. If they say you won then they ought to be required to honor it. In short DO NOT GO HERE, THEY WILL NOT HONOR THEIR DEAL'S
mistake to buy here - Rgr
Don buy here. Cannot get service and rude It is a waste of time to call. Cannot get in and will put on hold on the phone and then will be told that they are too busy to talk to you
Everyone here was great to work with. Very laid back when... - Ldh313
Everyone here was great to work with. Very laid back when I bought, and no pressure. It was worth the 45 min drive. My sister drove from Bixby and had a great experience too!
Immaculate Service - Doshiergirl
The service department is without a doubt the best I have done business with. Oil changes down to engine repair or cosmetic touch ups have been attended to with utmost clarity.
The service manager treats me like my voice is important and wants to see me 100% satisfied before I leave. He is upfront on all aspects of your car and gives you the best recommendations . You'll be happy you chose to go there. Just ask for David, and ....tell him Mrs. Doshier says hello!
Brand new 2011 Mustang was bought here. At 300 miles it... - thunderstruck507
Brand new 2011 Mustang was bought here. At 300 miles it had issues with reverse in the 6 speed. Now at 5k it has issues with 2nd and 3rd gear downshifts and holding gears.
Dealer will not honor the warranty even though an extended additional warranty was purchased.
Overall this is the worst experience with a new vehicle I have experienced. I am losing faith in Ford as a company allowing dealers to pull this kind of customer service.