566 Oklahoma Volkswagen/1000 Service Centers

I don’t know about the sales department. - Pryorpa

I don’t know about the sales department. However, the Service and maintenance department is the cold standard for Vehicle service. They sent me a video walk-through of my car. Showed me what’s wrong with my car. That was very impressive. They sent it to my phone and I was just sitting and then I received a text of the video. Very impressed..

I’ve never had bad service at the dealership. - wonderingdeb2

I’ve never had bad service at the dealership. The wait is usually not long for oil change.

I’ve used them for 6 years. - cutch2

I’ve used them for 6 years. Excellent customer service rep! They stand behind their work and appreciate their customers.

Brandon took great care of my vehicle, and he was very - amct

Brandon took great care of my vehicle, and he was very easy to work with.

TJ Campbell was very polite and professional. - DGH

TJ Campbell was very polite and professional. He was thorough on the process and how to contact with questions.

Katelyn always takes great care of us every time we come - JR

Katelyn always takes great care of us every time we come here. she's the best. THANKS FOR ALL THE HELP!!

It was a fast and easy oil change. - Sammadysam0336

It was a fast and easy oil change. Omar was attentive and a kind service writer.

We dropped off truck for the works. - RLOWCATELLI

We dropped off truck for the works. Picked up and TJ explained what was done. We were able to use our points to pay for work. A added bonus.

Unfortunately I didn’t purchase from this dealership only - DB301330

Unfortunately I didn’t purchase from this dealership only because the particular configuration for my BMW was hard to find. I completely regret that now. The service department was nothing short of amazing and I’m starting to not regret buying a BMW in general. My service advisor was thorough and as a first time owner, took time to explain the process as well as introduced me to a “Genius” to help me learn the new car; something the dealership I purchased from did not

Robert always gives great honest service. - Service

Robert always gives great honest service. He is always informative, friendly and courteous. Asset to Bob Moore

Frank in the service department is great to work with in - gpylate

Frank in the service department is great to work with in service! Attentive and takes care of things.

Excellent service got my vehicle in and out in a timely - btubbs99

Excellent service got my vehicle in and out in a timely manner. Kaden was great to deal with as well.

I scheduled an appointment, and dropped off my car. - alock556

I scheduled an appointment, and dropped off my car. Service advisor contacted me with the estimate. Work was performed on time and on budget. Deal with confidence.

Jerry easy to work with friendly very clean and veri - JWPOPLIN1962@ Gmail. Com

Jerry easy to work with friendly very clean and veri bought a used car i never dreamed i could own a little sports car very fast and comfortable atmosphere.

Service Dept is quick and provides great updates - - whk3

Service Dept is quick and provides great updates - definitely my preferred service provider, as every service rep I've dealt with has been great.

Gabe was avery helpful. - peytonmarianna

Gabe was avery helpful. He didn’t make me feel incompetent when he was explaining what was wrong with my car to me. He gave me the time I needed to talk with my husband about it before making any decisions. I really appreciated him and next time I get my service I will be choosing him. Thanks Gabe!

All my needs were addressed, the cost was communicated - amos

All my needs were addressed, the cost was communicated upfront and all was finished in a timely manner.

Dealership with nice I could sit and read without a lot - jwmbruce

Dealership with nice I could sit and read without a lot of noise very clean.

The service department got me in right away. - lawlor3060

The service department got me in right away. All work was don't quickly and they also threw 8n a tire rotation.

Classic Chevrolet service department met all my - carroll

Classic Chevrolet service department met all my expectations. Work was completed promptly and correctly. Personnel were friendly, helpful and professional.

We bought our 2024 Sante Fe last March and we absolutely - R.Wahkinney

We bought our 2024 Sante Fe last March and we absolutely love it. Kasey was the best salesman ever and the service has been phenomenal….Manny rocks.

Exceptional Service from Jim Norton Ford - True - Chad V

Exceptional Service from Jim Norton Ford - True Lifesavers! While on vacation, our 2019 Lincoln MKC left us stranded with an expired engine at just 47,000 miles. To make matters worse, our first stop at Bill Knight Lincoln left us without help or hope. But then we found Annette and the team at Jim Norton Ford, and they turned our entire situation around. From the moment we arrived, they treated us with care and understanding. Annette took the time to explain everything clearly, alleviating our stress and showing genuine concern for our predicament. Not only did they diagnose the issue quickly, but they also informed us that our engine was still covered under Lincoln's 6-year/70,000-mile powertrain warranty. This saved us from significant out-of-pocket expenses. Thanks to their professionalism and empathy, we felt supported and confident during an otherwise chaotic time. We can't recommend Jim Norton Ford enough for their honesty, expertise, and customer-focused approach. If you’re looking for a dealership that truly cares, this is the place to go. Thank you, Annette and the Jim Norton Ford team, for going above and beyond!

Took my truck in on a Thursday, and had to call on - jeff

Took my truck in on a Thursday, and had to call on Tuesday to find out where it was. Then I was told they were going to try to get to it that day with 3 in front of me. Which means another day. I had them bring it back.

Called in to get a safety recall addressed on my brakes - Ijustwannabesafe

Called in to get a safety recall addressed on my brakes in my car. Service rep told me they will not fix it I have to get on the schedule (2 weeks out). I find this unacceptable. The dealer/ford is passing their mistake on to the customer as I have cared for this car and completed all maintenance on time. The recall states all that needs to happen is the control module needs to be updated. Like a 5 minute fix. Ford dealer is the only place that can apply this update to the vehicle. If I die in a car crash because my brakes didn't work please put " thanks bill knight ford" on my gravestone.

Very friendly people. - RyanO

Very friendly people. I was very happy with the serbice department. They listened to my concerns and took great care of me. Thanks Jackson!

The dealership personnel are both capable and - jclark238

The dealership personnel are both capable and accommodating. They give me a good experience each time I visit.

This is for Scott in service. - carolann@1

This is for Scott in service. Scot is a spectacular individual has always help me and made sure I get great service. I had som work done on my warranty work on my keep and he made sure that it got done in a timely manor. He also had it sent thru the car wash and looking good when I picked it up. Scott is very customer friendly and will always take that extra step to make sure your experience is a good one. Thank you. Ron Dahill.

I took my van in for routine oil change and tire - db

I took my van in for routine oil change and tire rotation. I had an appointment. It took them over 3 hours to do a simple oil change and tie rotation. There were people who got there after me who left just under an hour after arriving while I was still sitting there waiting.