Attentive and detailed service facility - 911 T
Amy was not only attentive and knowledgeable but made the repair work needed seamless with my extended warranty company. Amy took the time to research tires with a suggestion that I was able to implement in the time that the car was in for service.
Top Reviewed Specialists At This Dealership
Porsche Brand Ambassador
Porsche Pre Owned Sales Manager
Buyer Beware - Especially if purchasing out of state - itsnotmj
Similar to other posters. I bought a car out of state, the negotiation process and getting information on the vehicle in question was okay, but not great. The sales team wanted to be helpful with some unusual aspects of the car (aftermarket parts, service history, warranty) - but it took me wrangling them to get useful information. We agreed on a price and I booked a plane ticket.
The real disaster started when I flew in to buy the car, first things first - I required 3 sets of paperwork due to typos. I was in a timeline crunch - and I provided _all_ information ahead of time to the dealer. One set of paperwork had my name incorrect (I caught this), the second had the odometer correct (they caught this). What a waste of time unnecessarily - annoying, but whatever, it happens. I took delivery of the car and drove home.
Turns out the 3rd set of paperwork also had the wrong odometer reading. The ensuing 8 weeks have involved me trying to get a straight answer from the dealer and guidance in how to get the car licensed in my home state. This resulted in 3 sets of new odometer paperwork, several calls of escalation to Porsche Cars North America, the Better Business Bureau, and to the General Manager of the dealership in attempting to get the car licensed.
This has been an ordeal not worth the price of entry. For a transaction of this amount, I would expect professionalism, follow up, and attention to detail in dealing with these bureaucratic matters, of which the dealer should be an expert, not me. None of these basic necessities were provided by Kendall Automotive or Porsche Bend staff.
I am out time (lots), money (a bit), and frustration (in spades) in purchasing my Porsche from Porsche Bend. Kendall Auto is now on my "never again" list. I wish I would of seen the other reviews of similar issues before purchasing my car from them.
Let this serve as your warning. Take your money elsewhere when considering your next Porsche purchase, I know I will.