13 Oregon INFINITI Service Centers

Worst Service Ever - Russell

After Infiniti returning the part they ordered, they Reordered it to fix my (brand new 2015) mirror and having to drive up from the beach and make arrangements with loaner - I picked the car up and it was NOT fixed. HOw can you miss a missing part on the rear view mirror when that is what it went in for??? I have left messages and they said they would come to me......I told them where and haven't heard a word. its been a day. This is not the customer service I would expect and next time I buy a $$80,000 plus car I will find someone that values me as a customer. I would NOT recommend this dealership.