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Great buying experience from Portland - MH
I recently purchased a 2018 Volvo XC90 and spent about a month during the whole process, learning about the car and contacting local dealers for pricing and information. While I live much closer to the two Portland-area Volvo dealers, I eventually got my car from Stephanie Q and the team at Volvo of Corvallis based on their excellent price (thousands less than Jim Fisher Volvo or Herzog Volvo) and outstanding service and salesmanship.
We agreed to all terms and pricing over the phone/email/text, and Steph Q personally delivered my car to me at my house in the Portland area. We signed paperwork and I received my keys right at my own kitchen table. It was probably the most pleasant car buying experience I have ever had.
While they are too far away for my regular maintenance/mechanic needs, I heartily recommend them based on my buying experience. Thanks again to Steph Q and the team at Volvo of Corvallis.
Best service evver - Vette4lyn
Service Manager John and Volvo Master tech Armando handled all of my concerns and warranty issues long distance over the phone and by email. They lined out everything that had to be done, right down to the service bulletins required to be performed per Volvo. They set up the all day appointment while I was 1,500 miles away in Arizona. I arrived to open arms and huge smiles to start work on my new 2019 XC60 T6 AWD Volvo SUV. They provided an identical Volvo as a loaner without me even asking. They performed all of the warranty repairs over a 2 day service appointment. They arranged a curb rash wheel repair for me as well, and had the car up on the lift for that day while the wheel was sent out for repair. Came back like new! Master Tech Armando even personally hand washed our Volvo after it collected 1,500 miles of bugs, grit, and road grime dirt. Simply the best service experience ever, especially considering that the car was not bought through them, and we are not local residents that will consistently return. Absolutely amazing.
Scheduled service - Oregon volvo
Thomas in sales is very professional, knowledgeable and personable,. Exactly what you would want when you go to the car dealer. Nicholas and Service was also great.
Very low business standards - don't buy! - Sabya
This is the second time I tried to buy from them an used/certified Volvo XC60.
Of course, we didn't end up buying from them even the first time, the reasons are obvious ~ their unethical business model.
I was interested to see/test drive a vehicle this time that had still not arrived in their shop. In the morning of the day, spoke with the salesperson and fixed on the time for my visit. He texted me the details and confirmed my appointment. A few hours later while I was heading to their shop, someone else called me and informed that the car was already sold. I reached the shop in the next fifteen minutes and was told the same and that they couldn't do anything!! It didn't matter even though confirmed/promised/texted to show me the car. Note I was going to be the first one to look at it as I was a serious buyer. All they cared was money. They got it from someone else and so they automatically ignored me. Such is their arrogance or you may call ignorance!! They lost my business as well as all others whom I told about this double-faced business model. They are very unethical and have no value for their own words.
Painless experience with Volvo people! - workbox
I stopped in to JF Volvo early in my decision making process to measure the cargo area of the Volvo XC70 wagon. The salesperson I met was helpful, polite and never put any pressure on me. Several weeks later when I decided on the Volvo I was pretty sure I would get one from the Other Dealer because we test drove there, and the dealer is conveniently located. . But they never responded to my email follow up about finding me the car I wanted. Meanwhile, I saw that JF had one in stock. I emailed for the E Price, mentioned I had originally spoken with Tom Kirby and within a few days had a price and an appointment. Everyone I dealt with at Jim Fisher was respectful and helpful...you know, like real people ought to be!! I got a good price for the wagon and they gave me essentially what I wanted for my trade. No hassle. Tom is a refreshing salesman; I felt like he let the Volvo sell itself.
My ONLY criticism was that I was there for several hours and only had water and thermos coffee. A little nosh would've been nice, and seems to me to be the way most "luxury" brands set up their showrooms. Not a big deal....but an observation.
I HOPE the service department is as pleasant and knowledgable and real as the sales team. If they are, they will win me over. And I'm a loyal dog. :-)