163 Rhode Island SRT Service Centers

The dealership personnel are great. - p_loveley

The dealership personnel are great. The car I originally purchased had a problem that was difficult to fix. It was a pleasure to work with the service manager, and the general manager stepped in and expeditiously resolved the matter to my satisfaction. I highly recommend Audi Warwick.

My Jeep’s “check engine” light came on and then I - Steve

My Jeep’s “check engine” light came on and then I received a “hot engine” alert after driving a few miles. Local repair shop looked at it and said it needed to go to the dealer because the issue was computer-related. This morning I called Paul Bailey’s service department to schedule an appointment. The woman asked if I were an existing customer. I said no, that I just moved to RI a few months ago. She said that they would not service my Jeep because they are now only servicing existing customers due to being busy. This is no matter how far in the future I was willing to wait to have the car serviced. I was incredulous. I told her that I like Jeeps, that I will probably buy a new Jeep soon and that she just made sure that I would never, ever buy from that dealership. I guess it’s not illegal to discriminate on the basis of being new to the area and not being a pre-existing customer, but it sure is bad business. I’m going elsewhere for my next car.

Great at sales, bad at service. - Capecodexperience

Great at sales, bad at service. Tread carefully. Huge run around by Steve. Johnson, service manager with all but one email replied to. They flipped out a rear fender with an unpainted OEM one, did a bad paint job on it and it failed. Steve failed to follow up on the case number given and proceeded to let me play piggy in the middle between RAM and his dept. No RAM won’t cover a replacement bumper not disclosed under the CPO. RAM was clear it’s Bald Hills responsibility. You know were to find me Steve. I gave you notice over 3 weeks. Step it up as manager is a title given to people who manage other people - you failed.

Horrible Business. - ggalh

Horrible Business. Took the car in for a Diagnostic and they couldn't figure out what the problem was but suggested 2800 in other " Necessary " repairs. What Bull. They stated back brake pads were worn. When I got home I took the back wheels off and they were frozen so Kia never even looked at the brakes but suggested pads and rotors. I gave this Kia dealer a chance after being lied to from another Kia but the same here. Lies only. Never again will I purchase a Kia. These dealers can't even fix their own cars but want a ton of money for unnecessary repairs. What a JOKE!!!!!!!!!!

Two service techs, Dale and Josh went beyond their duties - frederickjackson449

Two service techs, Dale and Josh went beyond their duties to ensure I got the help that I needed. Please keep these guys around. They are a God send. Frederick Jackson of West Warwick

Andrew, the service manager of Balise Honda takes the - J.fieldspohl

Andrew, the service manager of Balise Honda takes the meaning of service to a whole new level. He embodies service in every sense of the word both to vehicles and customers. Not only did he fix our car but he was knowledgeable, efficient and above all, he was kind. We were in one big jackpot, 11 hours from home, limping down route 1 and thankfully, Andrew answered the phone. The shop was closing soon, holiday weekend, no appointment and he had us out the door in no time, back on the road to get our son from the USCGA. Thank you ANDREW! You have helped us and we are grateful.

Mark Sampson - C. Boffi

This is the 3rd lease through Mark Sampson at the Balise Nissan in Warwick. They have been all positive experiences! He has been very helpful from my first lease till my latest. I would strongly recommend him to anyone looking for a new vehicle.

Amy is ALWAYS wonderful to work with, as well as - fbejbl

Amy is ALWAYS wonderful to work with, as well as Benjamin. Friendly, professional and informative. Waited and was given status updates.

This is the dealership from whom we purchased our Sienna. - eagle_whiz

This is the dealership from whom we purchased our Sienna. Unfortunately, we have to have it towed to a dealer in another state. They had it for days and didn't fix it. We had it towed back to Balise and they diagnosed and fixed it in two days. What's more, there was a gas/exhaust smell in the cabin after the repairs, so we brought it back. Turns out, the first dealer must have been randomly disconnecting things to see what was wrong and never re-connected some of it properly. The Balise guys fixed it up and just because of the hit we had already taken on the original problem, they did it for no charge, even though it was probably nothing to do with their work in the first place.

Brought suv in for service and it was a very pleasant... - Scormier

Brought suv in for service and it was a very pleasant experience. Amanda was our service advisor and she was knowledgeable, friendly and very professional. Thanks Amanda for making it a simple and easy experience. Looking forward to our next visit!!

Extremely professional team. Accurate diagnosis. Prompt... - DT

Extremely professional team. Accurate diagnosis. Prompt service. Follow up video showing vehicle inspection. Highly recommend

Expert handling of a mechanical issue and professional - fotenasek

Expert handling of a mechanical issue and professional and courteous assistance from the Service Manager, Aron Barnett. Thank you.

Service prices - Hundai2017

He took the time to explain how much would the service for me cost and in how long would it take me to have my car ready