5 South Carolina Audi Dealers

I have bought many automobiles in the past. - Sea Gull

I have bought many automobiles in the past. In dealing with Russell Gash I was provided a salesman that was extremely helpful in my buying this car remotely. He went out of his way to video tape and photograph all of the areas of my concerns to demonstrate that issues were not present. His helpfulness and openness was a primary driver in selecting this car from this dealership. I have to say that he provided the best interface and most helpful assistance that I have experienced in decades of car buying experience. I thank him fully for making this a rewarding experience!

Another wonderful experience! - sberwitz

Another wonderful experience! Michael Aldridge reached out to me knowing that I wanted to get back into an Audi—and honestly, I am not sure why I ever left. After discussing my options over the phone, he was incredibly eager to help me get into the exact car I wanted. I could write a novel about the fantastic experience I had at Audi of Hilton Head, but I will keep it short and simple. Michael, whom I have worked with for a number of years, is absolute tops! I highly recommend him to anyone looking for a vehicle at this dealership. The sales manager (whose name escapes me, my apologies!) was also incredibly efficient and helpful. DeShonda in finance made the paperwork—or rather, tablet work—an absolute breeze. When I thought I had a small issue with the car the following day, Amiee in Service immediately paired me with a technician for a quick test drive to look things over. From top to bottom, this dealership gets the highest marks from me (and I don’t write many reviews). The entire team welcomed me back to the Audi family, and I plan to stay for a while. Thank you, Michael, and everyone else who made this such an easy transaction!

I recently took my Audi to the dealership for service - susan

I recently took my Audi to the dealership for service and was informed that I needed motor mounts replaced. At the time, I declined the repair and decided to have it done later. When I later contacted the dealership to schedule the repair, I was told that the warranty I had purchased through another dealership would not cover the cost. After speaking directly with the warranty company, I was informed that the repair was in fact covered. I then reached out to Hendrick Lexus on Savannah Highway to better understand the discrepancy. After several emails between Hendrick Lexus and Audi Charleston, the situation was finally resolved and my vehicle was repaired under the warranty coverage. I would like to sincerely thank Darrell Hixson from Hendrick Lexus Charleston and David McCall, Service Manager at Audi Charleston, for seeing this through for me. I truly appreciate their dedication, professionalism, and commitment to customer service throughout the process.

The dealership is very nice in appearance, and I didn't - Q7 buyer

The dealership is very nice in appearance, and I didn't have service dept interaction. This review is primarily about my sales experience. We drove less than 10 miles which is definitely way too short for such a major purchase. Maybe the salesperson could offer longer drives in the future. The route didn't have any highway segments, but to be fair it was around 5pm. However I was encouraged to have a independent shop inspect the car, at which time I did take it out on the highway. So it's all good :-)