Best new car purchase experience EVER!!! - ron
Jim at Steve White Audi is an excellent salesperson - He believes in and knows his product and is never pushy - I would not buy a car from anyone but him - It took me 2 years of visiting Jim to make my final decision and every time we met Jim spent all the time I needed to help me make a good decision - I believe he was more concerned about me and not making a sale!!! There should be more people in the sales industry like Jim!!
Great dealership, Chris was a pleasure to work with - David12
I recently bought a used Audi S4 from this dealership. Chris McCabe was a pleasure to work with. He is very knowledgeable and friendly. Chris was very accommodating and even sat down with me to show me the features of the car. Chris made the whole experience very smooth and professional; he even arranged a car to pick me up from the airport. If you are in the market for a car, make sure you look for Chris for his exceptional customer service.
"Very poor Customer Service" - Mrs. Scott
Service department at Audi dealership McDaniel sucks! Not a trust worthy company, unprofessional staff members. Turnaround time for repair was nearly 10 days for basic work. In which a third party company completed most of the repairs. Jim nor Mccall are trained to interact with customers. Mccall said, he was calling me from his backyard in regards to my concern; however it sound like he was still sleep and didn't care about my concern. My vehicle was involved in an car accident; I was not at fault. Statefarm agreed to pay Audi daeler service the difference via a supplemental check base upon the price difference of the original quote. Proof of payment has been electronically sent to Jim per his request and a check issued 11/22/17 for the difference to Audi dealer service. Jim and Mccall are refusing to release my vehicle until they are able to check their mail for payment. I am concerned as to Why are you penalizing your customer behind a 300.00 difference in which you are overcharging? Stop making excuses and take care of your customer's. If you guys dont get it together your business will continue to decline. I am very disappointed with your staff and their actions. My family and friends will be patronizing other businesses who value their clients.
A+ Experience with Chris Arthur (Again) - Csalsbury
I highly recommend reaching out to Chris Arthur at the Columbia location if you are in search of a new or used Audi. I have worked with Chris on two separate purchases of a Q5 and Q7 within the last 3 years and can attest that she is incredibly resourceful, accommodating and thorough. She will go above and beyond to find what you are looking for, or to put you in contact with someone who can support your specific need. In addition, she will always circle back to you and reach out by phone call or text message to stay in constant communication. I truly appreciate working with Chris and look forward to future and additional purchases.