1,041 Tennessee SRT Service Centers

From sales to Service MC is the best by far. - scottyk1225

From sales to Service MC is the best by far. Two thumbs up from me.

Always very pleased with the service I receive at - HERRONBJ

Always very pleased with the service I receive at Morristown Ford always very courteous and very understanding to listen to any problems or questions I may have

I stopped by the dealer to see if they had time to flash - CALVIN.POOLE13

I stopped by the dealer to see if they had time to flash my new Bronco Badlands with the OEM Tow Package. My maintenance adviser worked me in and the tech finished within a hour.

I brought my 2023 Jeep Grand Cherokee in on July 17th for - Shelby Adams

I brought my 2023 Jeep Grand Cherokee in on July 17th for an alignment and several warranty issues, including a faulty passenger seat massager, lumbar/bolster support, a malfunctioning driver assist feature, and a front bumper that kept popping out. The car wasn’t assigned to a technician until July 21st, and I didn’t receive a loaner until July 22nd — after being told it was ready, only to find out it had a dead battery and needed to be replaced. After nearly two weeks in the shop, I picked up the car on August 1st. Before leaving, I noticed the seat massager still didn’t work. A tech cleared a code, and that resolved the issue. However, on the way home, the driver assist system still showed “service required,” and the bumper popped out again — meaning two of the key issues were not fixed. Although staff were courteous, the delays, miscommunication, and unresolved repairs made for a frustrating experience.

Daniel was good and helped me out and got my car done in - james hassell

Daniel was good and helped me out and got my car done in a great time. Also service department was able to reschedule me up from my original schedule appointment to an earlier date. Great all around.

Jordan in the service center is awesome! - Tennesseegirl

Jordan in the service center is awesome!!! He went above and beyond to lower my repair cost. Highly recommend booking your next appointment with him.

Always treated with honesty. - Dkozik57

Always treated with honesty. Quick repairs with no issues. Great people and technicians. Garage manager always involved.

The sales person and service person were amazing. - BABYCLEM03

The sales person and service person were amazing. They weren't pushy. They did not rush us on yo anything. They allowed us to think at a time when we were most vulnerable. I appreciate that the lot was open to tow our car.

They are very respectful and courteous. - caringtonk

They are very respectful and courteous. They keep me well informed about any maintenance needs that are coming up.

This was my first visit to Nashville Subaru since I have - phansra

This was my first visit to Nashville Subaru since I have recently moved there. Service staff was very courteous and as I was just curious about exploring my options to see if I wanted to change my car. Sales department was very helpful to answer my questions. The best part is that there was no pressure from them on when and how soon will i be making decision.This left a very good impression on me.

Had brakes front and rear 116000 miles. - J D young

Had brakes front and rear 116000 miles. Got scheduled oil and filter with tire rotation at 138,000 miles brakes were checked in green box went back at 143,000 oil change and nothing said about brakes. At 144,000 plus herd front pad noise made appointment service writer called me said I needed front brake job with new rotors cost $1244.52 and needed new oil cooling hose that was leaking $600.00 both prices outrageous. I ask what if I came and picked it up I was told cost me $200 I told him go ahead and declined the oil cooling line. I called another shop I used years ago they said $500 with new rotors called sunrise back to pick up Tahoe he said I couldn’t they had started on repair. I grew up drag racing and had always done all my mechanic work and haven’t found the leak in cooling hose. The brake job at 116,000 lasted 28,000 miles. You can get me once but not twice

Great experience at this location Great customer care - Gina

Great experience at this location Great customer care loved everything about my day there thanks

Service was good on my oil change but I had to tell them - Jesus Girl

Service was good on my oil change but I had to tell them again to wash my car. The issue I have is they were supposed to give me a quote on struts for my Tahoe they DID NOT give me a quote or follow up with me about my concerns with this issue. I am disappointed no one has contacted me about this issue.

Up sale service that isnt needed. - stevenc.murf

Up sale service that isnt needed. Do crappy repair work. Wont make right. Go to another dealer. Bunch crooks here

I am a previous customer of Reeder. - curryjon09

I am a previous customer of Reeder. When I had issues with a previous GMC dealership to schedule service, my first thought was to come back there. I was able to get an appointment easy online, received sufficient reminders, and checked-in easily the day of the appointment. I arrived 2 hours earlier than my appointment thinking I would have to wait and they processed my vehicle and returned it to me at the time of my appointment. I am happy to be a repeat customer and look forward to conducting the rest of my service work with them.

There seems to be a higher standard among Bates Ford as - Sandra

There seems to be a higher standard among Bates Ford as compared to Two Rivers in Mt Juliet which is a closer location to us but the service we got there was very negative compared to Bates. Bates is courteous, and don't mind helping and concerned about the customers happiness. Thank you so much Bates!! I just wish we were on the mileage range for pick up and delivery as we are elderly and sometimes don't feel like or unable to get the Edge in to the shop.

Stopped by with a simple issue (at least it was for - atomikcomiks

Stopped by with a simple issue (at least it was for Austin) and was treated kindly by several knowledgeable Automotive Technicians. Friendliest folks I have encountered of late and I can't Thank them enough. Austin was cool as heck and so were the other guys I encountered. Should have got their names as well. My bad. Highest recommendation!

I love the team at Murfreesboro Nissan! - AmyJordan

I love the team at Murfreesboro Nissan! Justin Humphreys and Terry Byars in Service department are always helpful and friendly. The sales team are rockstars starting with David Beer, my favorite sales guy is Mark Burton. The managers Fernando and Arisha Sowle are both excellent at helping in all areas! If you are needing service or a new car come see them!

Excellent service, Serra exceeds my expectations from - Rick P

Excellent service, Serra exceeds my expectations from start to finish and their service advisors only recommend the services I need.

As all ways outstanding job, by your friendly team. - Darnell

As all ways outstanding job, by your friendly team. Keep up the good work you do with professional grade. Pat on the back to Dakota. THANK YOU

If I could give negative 5 stars, I would. - RahG

If I could give negative 5 stars, I would. If you’re considering getting your car serviced here, I strongly urge you to look elsewhere — even if it means driving to another city or state. TRUST ME. My engine died unexpectedly, and the manufacturer recommended this dealership based on proximity. Unfortunately, I didn’t know any better — and that mistake cost me weeks of stress and frustration. It took two weeks just to get an appointment, with no mention of delays or staffing issues. When my car was finally towed in, the service advisor told me they’d diagnose it and submit a claim to the manufacturer within a day or two. I was even given a number to call or text directly. But then… nothing. Two days passed. Then four. I texted on a Friday — no reply. Called and left a message Saturday — no reply. Sent another message Monday — still no response. Even the manufacturer rep could not reach them after trying for two days. When I showed up in person the following Saturday — a full week after my car arrived — I found out that NOTHING had been done. The service manager gave me excuses about how it’s a “four-hour job to diagnose,” yet my car had been there two weeks. No apology, no urgency, no effort to help — not even offering a courtesy or rental car. The lack of professionalism was unreal. Trying to transfer my car to another shop was a nightmare too. I tried on three separate occasions to arrange a transfer, leaving message after message. Again — no call back. Eventually, I had to call the sales department, and thankfully, someone there had the decency to help get me connected. Bottom line: This dealership offers the worst customer service I’ve ever experienced. You’ll waste your time, your energy, and potentially your money — and get nothing in return but mental exhaustion. I wouldn’t wish this kind of treatment on anyone.

Service ws great. - featherfoot

I had a good experience with my recent service visit. I called to make an appointment an they were able to work me in quickly. The service was done quickly and correctly.

Great service. - fmxfam

Great service. Organized and would highly recommend, Made an appointment and I was there for one hour.

My advisor, Glenn Hoffman, went above and beyond to help - Liliana.carletto

My advisor, Glenn Hoffman, went above and beyond to help me and explain what was wrong with my car. They were able to fix it the same day and even lent me a car for the time I was w/o a car. I’m very thankful to Glenn and the team!

I had my first service on my vehicle since owning the... - Daniel

I had my first service on my vehicle since owning the car, and Samuel made the entire process easy for me by keeping constant updates on my vehicle and explaining in detail all the things they fixed.

This team is great! I had a random car issue right... - beamlance

This team is great! I had a random car issue right around their building and pulled in for help. They took great care of us and made sure the problem was fixed before we got back on the road. Really appreciative of the team and the help!