247 Texas Toyota Service Centers

Over the last 12 years I have had very good service from - tlrodyeaux

Over the last 12 years I have had very good service from Philpott Toyota until last spring. I took my 2010 Sequoia in for a transmission flush. It had about 121,000 miles on the odometer. I had it flushed at 60,000 miles which is the recommended maintenance interval. Unbeknownst to me the Service Manager told the service rep to indicate only a change of fluid. The Svc Mgr assumed the vehicle had never had the transmission serviced. AND GET THIS: The transmission was serviced at Phillpott at the 60,000 mile interval about 8 years ago. Needless to say, I was upset. Very upset. My Sequoia in in excellent shape and only looks to be 5 to 7 years old. Rather than ask me or look up the service record she, the SM made a decision to limit service. Why? No clue. I know cars and have worked on them most of my life. My bet is she doesn't have mechanical experience and if she does, then double shame on her. She is a Service Manager, not my parent. MY CAR AND MY MONEY, not hers. I complained and was told to bring the car back for a transmission flush which I did several months later but the connections were never broken (I know what to look for) and the flush never performed. It was another fluid change and I am not sure they did that much. I truly feel sorry for the poor service rep, She did an EXCELLENT job but was caught in the middle. Not sure what the SM did to her but given my experience and I have a great deal managing people, I am guessing the SM took it out on the Service Rep. Recently, I took my wife's Lexus in for service and asked to speak with the master mechanic. He is top notch! It would have been a 5 minute conversation and I offered to pay for his time. I am considering having a $3000 service done on my Sequoia but wanted to speak with someone I trusted before committing to the expenditure. I was told he was too busy and that they would have him call me that afternoon or the next. It has been a month since that promise and no bells. Honestly, I wasn't holding my breath. By bet: The Service Manger struck again. Time to take my business elsewhere. I hate to to do it but better than continuing to receive the treatment I am getting at this dealership and it won't change until the Service Manager is gone. Who knows when someone is going to wake up and figure that one out?

Charles in Service Rocks ! - beemer56tr

Charles in Service Rocks !! He helped us with my wife's car and got us up and going in a timely manner. He was kind, caring and very helpful. Thanks Charles

David and his staff always provide great customer... - Conciege

David and his staff always provide great customer service. They make sure I understand what my car needs and all necessary fees. They always give me a fair price and do a job that makes me feel safe and secures my investment in my vehicle. They're always friendly and I never take my car anywhere else.

Complete fraudulent misleading seller - Fraudavoider

Seller misleads and lies sold a vehicle online with complete valve train failure truck smoked immediately sounded like a shaker box nobody could have missed it. Cellar will do anything to make a buck go elsewhere if you like it and screwed by from him if you want a good vehicle run as far away from this dealership as you can

Evan Meikle took great care of me with a potential safety - powders.fringes3h

Evan Meikle took great care of me with a potential safety issue concerning a new vehicle. Fit me in to service on NYE which I was incredibly thankful for. Great guy who went the extra mile and even took the time to do a multipoint inspection.

personalized service, great deal, overall great experience - CServin

Ronni Vandever went out of his way to accommodate my needs while purchasing a vehicle from Auto Group of SA . They allowed me to test drive the car I was interested in. I felt trusted and pampered. Just the way it should be when making a large investment. Thank you Ronnie!!!

Progressive made me take my car here because of an - Nguyennatashya

Progressive made me take my car here because of an accident when I got my car back the first time there was still damage to my door and then there was a chemical inside my vehicle and some kind of over spray on the windshield this over spray I tried to clean myself and it wouldn’t come off I had to deal with Patrick so I could bring my car back get the door completely fixed and my windshield issue taken care of . So I get my car back again and the over spray is still there now I’m dealing with Corey who called me and is now trying to say they have to figure out where it came from. I’ve brought up this issue as soon as I got my car back the first time. There playing games with me and giving me the run around about getting my windshield fixed. I paid my deductible and I expected good quality work when instead it’s poor work and really bad customer service I was told by two of their employees it something they used now I’m have to fight to get this fixed when it should have the first time or even the second time I was told the issue was going to be takes care ok now Corey wants to see the over spray why all their other employees seen it I was told by Patrick and my insurance agent this will be fixed. I will never trust these people my car is only 4 months old and now I have to deal with spots all over my windshield because of their incompetence and they maybe will do something about this. Don’t go here of your insurance company try’s to refer you here say no I’m also now looking for a different insurance company besides progressive .

Mr Shoftner has repaired my Ford pickup, which has over... - craiganeedham

Mr Shoftner has repaired my Ford pickup, which has over 300,000 miles, several times, and my experience every time has been outstanding. The one thing that I really appreciated the most was his honesty when assessing the problems with my truck. He did not try and charge me for unneeded repairs, and allways suggested only the repair required to correct the problem. I definitely appreciate him helping me keep my truck on the road with his affordable prices. It is hard to trust people in the car repair business, because I have been burned before by other supposed professionals. I do trust Mr Shoftner though, and he has yet to let me down. I would recommend him to anyone

Service center is best Customer Service in a long while. - Debbie44

3rd time I have needed Prius repairs. Daniel & Dusty are great listeners, prompt appointments & respectful. Helpful by explaining and clean waiting lounge. Thanks fellows for a great experience with my repairs. Debbie

I’ve bought two Toyotas from Street. - Runt

I’ve bought two Toyotas from Street. They are wonderful. My 4Runner and now my Toyota Tundra are great! Street made me a great deal on both and they gave me a great deal when I traded in my 4Runner. The service dept is top notch and my “Detail Man” Chris has been amazing helping me get the accessories I wanted. He was especially helpful getting helping me find the right tires to change out the “old man tires” on my truck. I have had several friends and family buy from from Gary at Street and I will continue to buy from them and have my Toyotas serviced there. Street is the best and the customer always comes first. It is nice to go to Street and know they will always take care of you, be honest with you and steer you the right way. Thank you Gary, I love my Tundra, it’s me! And Chris, wow, you’ve helped me so much. To the Service dept, you guys rock!

Friendly staff, clean establishment, and an experience - Accord4More

Friendly staff, clean establishment, and an experience that I will always remember! Israel and Skylar made the deal happen and me and my family thank you.

Had a master cylinder and booster pump put on a 2004 - galen

Had a master cylinder and booster pump put on a 2004 forerunner. Over $4000 later I had a very soft pedal and a dangerous breaking situation. I had to take it to ToyoMaster‘s to have them bleed the brakes, which the lines were full of black gunk and air. Tegler tried to charge me for new calipers. A bad experience. I will not go back. They double the price of the Toyota part.

Staff was very polite. Service was excellent. Did not... - Ycris310

Staff was very polite. Service was excellent. Did not have to wait long. I would highly recommend this place if you need your vehicle service

When you choose not to have their service department - james_gray524

When you choose not to have their service department perform recommended but not necessary task they slide your car to the back of the line and you sit for hours after they say it will be right out!!! This has happened on multiple occasions!!! I will never bring my toyota back here for service.

The service department blows. - Balthrop.rick

The service department blows. I wouldn't recommend Toyota of Denton to save my life

Great service, quick and easy process. Steve was great... - Cassandra

Great service, quick and easy process. Steve was great and helpful with everything. They stayed late to help me out with the buying process. Thanks

The shop is extremely friendly and came through for me in... - Christophergehlen

The shop is extremely friendly and came through for me in a pinch. GREAT TECHS! They fixed it where others could not. Going to the dealer turned out to be much cheaper than the shop estimate I got from an independent shop.

Fast professional service and courteous staff - SCMATHUR

Paper work for service was ready upon arrival. Courteous staff, status update of work in progress, recommend additional work which was performed only after discussing the issue and getting my permission to proceed. Clean waiting room. Staff asks for if I needed any drinks or snacks while I waited. Very timely completion of work.

Excellent service, Josh was very helpful, explain - Laurawiles123

Excellent service, Josh was very helpful, explain everything in detail. Always a pleasure doing business with the Toyota team