2,787 Texas Used Car Service Centers

A "shout out" to Rick and the gentleman who was working... - rangerfrog

A "shout out" to Rick and the gentleman who was working with Rick in service yesterday, Thursday, 22 Apr 2021. I had been in a couple of weeks before to get a tire rotation. I was experiencing a shimmy in the steering wheel and was pretty sure I could get some help with that. The gentleman who was assisting Rick got down on his knees to inspect the front tires. He found that I had a nail/bolt in the right front tire. This was a problem that I would not have known about had it not been for his diligence and effort to address the "shimmy" I was reporting. Rick stepped up and said they would balance the tires and repair the nail situation. In a short time, Rick suggested that I take a short ride, me driving, with him to make sure the problem had been solved to my satisfaction. The shimmy was gone, the nail situation resolved and there was no charge. This quality of service will get me back to Toyota Palestine for any future service or truck purchase in the future. Thanks Rick and assistant for supreme quality service. Craig D. Caldwell, Rusk, Texas.

Davis Richards was very helpful getting my car in for - AC

Davis Richards was very helpful getting my car in for repair and keeping me informed during the process. The work that was done by service personnel to repair my car was outstanding; it looks as good as new, just like it did before a deer ran into it. My experience with Bodywerks was great and definitely recommended. Arnold

I was able to work with Pete and Rob to help with my - morganmitford

I was able to work with Pete and Rob to help with my trade in and purchase. The entire team was able to answer my questions, work around my schedule and delivered a smooth process. I always hear about what a pain buying a car can be and I can say from start to finish working with the Park Place team was pleasant. I’d recommend anyone looking for a car reaching out!

Perfect service. - riedl4

Perfect service. Jason Marron the best. Takes care of all my cars. CLK is 25 years old.

Cordial. - gregworx

Cordial. Courteous. Competent. Responsive. Strong pre-owned car department. Well trained and professional staff. Excellent service department all around.

Great. - MARY.TAYLOR8356

Great. Always takes care of me and my car. My car will last longer with the good care of Patterson's

PAYNE BROWNSVILLE has outstanding service. - teresarevesz12

PAYNE BROWNSVILLE has outstanding service. David Duran, Service Manager, personally, took my call and personally, set up an appointment for my 2025 ID4 that needed to to get to the dealership asap. I appreciate David taking my call on a Saturday, and giving me an appointment the following Wednesday. My car had an issue that warranted getting to the dealership as soon as possible. I will drive 100 miles round trip & out of the way to get great and dependable service from someone that took my call and was willing to help me. THANK YOU PAYNE BROWNSVILLE FOR EXCELLENT SERVICE FROM DAVID DURAN, SERVICE MANAGER:)

Excellent service! - Roxy82006

JR Esquivel IS AMAZING SALES REP. I had a good experience and well come again and buy from Payne. Can't wait for next yr.