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Service was excellent. Did more than I expected. They... - Swilkie
Service was excellent. Did more than I expected. They demonstrated care and consideration. Gave me a loaner so that I did not have to stay at the dealership all day.
trash dealership, sleazy, horrible experience, DO NOT GO!!! - marygrace
Where do I begin. I was so excited about my new to me (used) 2018 Audi Q5, up until I went in person to Audi Lehi. My previous vehicle was valued $2,000 higher at another Audi dealership, but they did not consider that pricing. I also received free roof racks from another Audi dealership after they heard I wasn’t given them upon purchase from Audi Lehi. The other dealership, also trying to make up for my horrific experience installed a trailer hitch FOR FREE. Something that Greg (the manager at the time who appraised my previous vehicle) insisted they could not do for me without an obscene charge. This was my first car purchase by myself, so I phoned in help, Greg rolled his at person on the phone and in front of me. He did not make eye contact with me, stared at his phone throughout our interaction and talked down to me. The salesperson I dealt with even commented and apologized for how rude Greg's interactions with me were. I found the previous driver’s lease agreement in the glove box which included their phone number and address, as well as their McDonalds trash under the seat. I paid for floor matts but did not get one with the trunk. The entire process of purchasing the vehicle took 7 hours. SEVEN WHOLE HOURS. I have tried calling to talk about my experience so that it doesn't happen again, 5 times since my purchase (starting again after the other dealership made moves to amend my experience) and each time have been told I will be called back but surprise! I haven't heard from these trash bags.
In the beginning the guy threat us saying if we don't buy... - maryrhoads
In the beginning the guy threat us saying if we don't buy a car he will never do business with us again. We asked him to find us an Audi S3. It came in, damage vehicle. Got another Audi on it's way there. I trade my Mazda CX5 for an Audi. It's been months they have not paid the Mazda off yet. So inconvenience to our family. My husband and I, our credit is bad now. The ownership has done nothing for our inconvenience. We kept calling and asking them to pay the Mazda off and it hasn't been done. We already paid our first month car payment for the Audi. Who does business like this. The worst dealership.