I have had my car (a 2015 Subaru Forester) from Strong - Mallet May
I have had my car (a 2015 Subaru Forester) from Strong for over seven years and have always had the oil changed at Strong. Recently, it overheated, and my husband had to add an entire container of coolant. When I called the service department and asked how it could be so low if they are checking the fluid levels while doing the oil changes. I was told that "if they don't have the correct fluid, they won't top it off." Not once was I ever told the levels were low and needed to be topped off. So, now, my car engine is blown, because Strong dropped the ball!
When a claim was submitted to have it fixed, it was denied because, it is a "loyalty warranty" and I went to Jiffy Lube for oils changes. The only thing I ever had done at Jiffy Lube was inspection and registration.
So, not only did Strong ruinmy engine, but now they refuse to cover the respiratory that they made necessary!
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