Excellent customer service at Key Honda - Stacy B
Once again Key Honda (formerly Shearer Honda of Rutland) took great care of me. I highly recommend this dealership when you are need of your next vehicle you won't be disappointed!Thank You to Taylor and Andrew! I am also very pleased with the features of the new Pilot! I highly recommend it. I absolutely love my new one!
Top Reviewed Specialists At This Dealership
Excellent Buying Experience - Cata417
I found the car through Capital One financing, called to see if it was still available (it was) and made an appointment to come in and see it. From beginning to end, the purchasing experience was pleasant. Alan Huang made the sales process enjoyable and very straight forward. Up front, the used car had 2 recalls and one error reading for a tire sensor, but the car was in great condition. Since then, I have had the safety recalls taken care of as well as the sensor, and the local Mitsubishi dealer informed me the car is in EXCELLENT condition. Finance was efficient and helpful, finding me the best interest rate. Truly a wonderful buying experience.
Issue with Sales consultant - Amy W.
First was told the car was not for sale (although was for sale online). Then was told the car wasn't safe and why would I want to purchase an unsafe car for my son??? It was going to auction. The next day I received an email saying they would sell the car to me. 4 hours later, was emailed the car was sold! Still have all the emails. Doug was the most unprofessional sales consultant I have ever come across. Will never do business with them again over this.
Lied about car history (my car was really a rental) - Automasterbmwscumbags
Do not trust these people at bmwautomaster. They blatantly lied about my cars history and said it was a one private owned car when it really was a rental car for the first 30k of its life. Now the engine is blown and they will not cover it under warranty because of a bs excuse. (I had a unplugged tuning box in the car) not even hooked up. Even after commiting fraud they will not cover the repair.