Amazing - Bdcavacas
I can not say enough about working with Key, Jermey, and Mike! Extremely helpful and pleasant. Laying out the options for me from the moment I went in and never expecting anything out of me. Jermey was beyond amazing to work with keeping me updated on everything that was taking place in the whole process. I would and will go back to work with him.
Top Reviewed Specialists At This Dealership
Disorganized but good people (under construction) - BRo
I went in to check out a Sierra 1500. It was nice, but the price did indicate it had some problems. The transmission was slipping so I decided to look at a couple others. There's 3 dealerships that basically share the same space and they don't keep a great inventory list or location index, so the next truck I wanted to see was MIA and the one after that the brakes weren't safe enough to test drive. Then I found my new truck with the help of Robert, my sales rep. I haven't taken possession yet as she needed a little work and the service price wasn't bad at all. Overall, a good experience. The disorganized nature could be due to the construction going on so they were working from an extended job trailer. Aiden the finance guy had his stuff down; had the paperwork ready and we were done in about 15 min. Robert was friendly and patient as they had a lot off inventory for pickups but I was being picky. Would definitely use them again, even at an hour away from home; but probably not until their construction work is done 😊
Issue with Sales consultant - Amy W.
First was told the car was not for sale (although was for sale online). Then was told the car wasn't safe and why would I want to purchase an unsafe car for my son??? It was going to auction. The next day I received an email saying they would sell the car to me. 4 hours later, was emailed the car was sold! Still have all the emails. Doug was the most unprofessional sales consultant I have ever come across. Will never do business with them again over this.
Lied about car history (my car was really a rental) - Automasterbmwscumbags
Do not trust these people at bmwautomaster. They blatantly lied about my cars history and said it was a one private owned car when it really was a rental car for the first 30k of its life. Now the engine is blown and they will not cover it under warranty because of a bs excuse. (I had a unplugged tuning box in the car) not even hooked up. Even after commiting fraud they will not cover the repair.