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Great customer service - LF
This is a high quality car dealership. We did not purchase a vehicle from them due to COVID-19 (we are out of state buyers), but they are definitely honest and transparent. Their pricing is not as aggressive as other dealerships and we found better deals in our home state. But...just buyer beware on a lot of the dealerships advertising much lower pricing and incentives up front. They are more than likely showing you numbers that you do not qualify for to lure you in. And I don't mean based on credit, because I have near perfect credit. After working with five dealerships trying to purchase a vehicle, this was the case almost every time. The online price is not the actual price. The pricing from Rutland VW was in the range of the actual pricing from the other dealerships that advertise lower prices. So it's certainly worth checking out Rutland, even if they don't show the best price online! They are very nice folks and great to work with. We will definitely consider them in the future!
I will never buy a car anywhere else. From sales to... - micalou1735
I will never buy a car anywhere else. From sales to service, the Shearer Volkswagen team is quick to respond and always takes care of my car in a timely fashion. Special shout out to Ryan in sales and Ashley and Lizzie in service.
2010 Volkswagen Eos 2.0T 6 Speed Manual - Cook4fun
I was searching for a Volkswagen Eos which is my wife's dream car. She always wanted a 6 speed manual transmission and to her, its vital. I came across Capitol City Imports' ad for this beautiful 2010 VW 2.0T Eos 6 speed manual transmission. It had 68,333 miles for a great price. When I saw this, I knew that this is the car for her.
I called Capitol City Imports and I spoke to Rod Cook. He was a great guy and he was also very professional. After several emails and phone conversations, He gave me a great deal I couldn't refuse. He was extremely helpful and he is an honest guy. That is something that is missing in the car dealership industry. And I am so glad that I was able to come across Rod who has that persona. It gave me hope that there are still honest salesmen like him around. The process was a breeze and there was so weird hidden fees and such. He was very upfront, straight to the point and honest.
I drove the car home and when she saw it, she was smiling from ear to ear. She couldn't stop talking about it and how she wanted to thank Rod for being so sweet and awesome. She just got it tinted yesterday as it shows on the picture. She made a wish list for her Eos and she has so many plans on making her Eos her "one of her kind" car. She wants to make it her own and unique from all the other Eos out there.
Capitol City Imports Volkswagen Mazda are great and everyone is great. But the best of the best in that dealership is Rod Cook. I strongly recommend Rod because he enhanced car purchase to a greater level and I couldn't have done it if it wasn't for him. For this same reason, I give Capitol City Imports Volkswagen Mazda a 5 star out of 5. I am very critical in my reviews and to me, they are great. I will recommend Capitol City Imports Volkswagen Mazda to my friends and family who are looking for a great vehicle. And I strongly recommend Rod Cook as the best person to talk to.
Thank you Mr. Rod Cook for your help and you are excellent to work with. You made my wife happy. Thank you so much!
These people are crooks. They kept my tires when I went... - Anonymous
These people are crooks. They kept my tires when I went in to have my tires changed for the season, even though my old tires were fine. To make matters worse, the LIED and told me that my car needs over $600 in work that it doesn't actually need. Buyer beware. Don't trust this service center!
EASIEST CAR BUYING EXPERIENCE EVER!!!! AND WE LOVE OUR... - lottums26
EASIEST CAR BUYING EXPERIENCE EVER!!!! AND WE LOVE OUR NEW PASSAT! THANK YOU! Staff was friendly, knowledgeable and not pushy! Very accommodating! I would definitely buy a car from them again and recommend others to do the same!