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Replacement of Warrantied part - gwilson6
I had 2 parts that needed to be replaced; Tammy had the parts ordered contact me to have parts replaced; a courtesy car was provided while my car was being serviced. All services were provided promptly and as promised.
Top Reviewed Specialists At This Dealership
Sales and Leasing Consultant
Great Shopping Experience - Tacovabeach
We were looking for bigger SUV for the family, it had to tow a golf cart and fit 2 giant dogs. Hunter Nolan was great to work with, very knowledgeable and helpful. Hunter Nolan found my wife the perfect SUV she loves that fits all our needs. Darlene Epps-Minor in finance was great. Very friendly, and efficient process, Darlene made sure all of our financing needs were met. Couldnt have asked for a better experience from searching for the car we needed, to The buying process.
Thank you Hunter Nolan, Ed Klima, Darlene Epps-Minor.
Jaguar Land Rover Porsche Sales Specialist
Jaguar Land Rover Audi Porsche Sales Specialist
Awesome Experience - NAK
We happened to buy our Land Rover Discovery vehicle from this dealer. Our experience was very pleasant and satisfactory. Everyone at the dealership was very professional especially our sales person, Reda Habati , who helped us from the beginning to the end of the transaction. Reda was pleasant, very upfront and honest. Reda Habati was very professional, very courteous and patient with our family. He made our buying experience very easy and tolerable.
The finance department was also very efficient and up-to-date. In short, we had a great experience with the dealership.
Excellent service - SILK
Davis Han was the best sales person. He did not try to sell me a vehicle, he gave me options and help us find something that was practical and met our needs. Thank you.
Just dishonest people...avoid them for service - Cyclops1!
Bought a used car here...was ok experience. BUT they are currently under state investigation for failing parts on state inspection that were absolutely within standards. They attempted to shake me down for $2300 for new brakes (front/rear pads/rotors) when they were well within standards. David Word passed the car and another mechanic said passing as well. Those honest shops recommended I contact the state and I did. DO NOT USE THIS DEALERSHIP FOR SERVICE OR INSPECTION
Update: Denise at Browns now claims it was a clerical mistake which caused her to TWICE tell me to pay her $2300 or get rejected (I chose fraudulent reject sticker instead). JUST MORE DISHONESTY
Berglund Luxury Roanoke