944 Virginia Used Car Service Centers

These guys delivered incredible service! During my recent... - Davidharmer

These guys delivered incredible service! During my recent trip from Canada to Florida, my BMW 645 broke down, luckily for me only 10 miles from this shop. Even though it was after- hours when my vehicle arrived at the shop, both the service manager (Matt Kinkead) and one of the owners (Chris Rathel) were there to great me. They assured me that they would look at it first thing in the morning (even though their appointments were full). True to their word, when I called at 8:15, Matt had already looked at the car and diagnosed the problem! By 10 a.m., they called me to say the car was ready. They even provided me a complementary pick-up at my hotel. Believe it or not, the bill was only $168. UAG turned what could have been my worst nightmare into a dream! Thanks again, AUG. One lucky Canadian, David Harmer Arnprior, Ontario

In January a strut was ordered for our 2021 Rogue, - Sonarman

In January a strut was ordered for our 2021 Rogue, because it is faulty and noisy. I understand that it is, supposedly, a supply deficiency however, I have not received ONE call from the dealership with an update. The three updates I have received were only due to my having called them. Having been in the parts business, as well as supply chain and customer service this is completely unacceptable and exemplifies the worst in customer service. They don’t seem to care beyond the purchase of the vehicle and I have nothing good to say about the Service or Parts departments.

I purchased a 2003 Landrover Discovery from this dealer.... - SonnyBlack

I purchased a 2003 Landrover Discovery from this dealer. The car was Virginia amd maryland state inspected and came with 1000 miles warranty. the salesman Ray was very knowledgable and nice. I also purchased a 3 year warranty at cost. Now I have been searching for a very long time and found what I was looking for. I would buy a car from them again, service was very good and the price was awesome. They went out of there way to make sure I was happy.