974 Virginia Used Car Service Centers

Employees are knowledgeable and friendly. - Terry

Employees are knowledgeable and friendly..waiting area is clean and coffee and snacks are provided.

They are so friendly and are very attentive to their - kimsmith337

They are so friendly and are very attentive to their customers. They remember who you are.

I would like to recognize Javon McGiver, the Service - Bob O

I would like to recognize Javon McGiver, the Service Advisor at Hall Honda, for his exceptional service. He was able to assist my son with a warranty recall on his Honda Odyssey Van. I would definitely recommend Hall Honda and Jovon for anyone wanting a five-star service experience.

Great people to work with! - Telstartek25

Great people to work with! Thank you to all the service staff! Have a great day.

Had my vehicle in recently for state inspection and Ryan - chitovf

Had my vehicle in recently for state inspection and Ryan was great, very thorough and honest. Keep up the excellent service.

Service review: Delanta Alves is great! - Pamela

Service review: Delanta Alves is great! He communicates repairs clearly. Even when he’s busy, he makes you and your car feel like a priority. Highly recommend!

This is the first time I used sheehy. - Lou

This is the first time I used sheehy. Ford with my escape. They git the job done right. Th a nks fir the service. Lou

Very professional Honda dealership, Staff is very nice to - Cheryl Bethel

Very professional Honda dealership, Staff is very nice to customers and will help in anyway

I took my truck to recall service but they never move - Uriel1073

I took my truck to recall service but they never move from where i park in the morning, when they call to pickup the truck was in the same spot where a leave. And i believe they never work in my truck

Brought my 2025outback in for 6000 mile service with only - djyarb02

Brought my 2025outback in for 6000 mile service with only 4000 miles was charged 25:00 dollars and was told they rotated tires when both front and rear tread wear was the same so tires really had no reason to be rotated.

Today I visited Pohanka Lexus for both annual inspection - Sultan of Lansdowne

Today I visited Pohanka Lexus for both annual inspection and to add new front brakes. My wonderful and extremely active service rep Hetty Stoner greeted me in her usual euphoric smile and proactive professional demeanor. Again I had my worked upon by the excellent Camaou my African brother0-in-arms. Such a wonderful and outstanding mechanic. My 2014 ES 350 with 71,000 miles never looked better and drives even better. I always visit with Miss Tricia head of all Service and with General Manager Gary Whipkey. Pohanka is the diamond imperial of all dealerships and I love the vip treatment even though I am a normal customer who appreciates the quality professional product given to me each and every time since April 2014. Hetty, Camaou, Tricia, Gary and the exceptional expertise at this dealership is cause to keep my loyalty in tact and to never look elsewhere. Rob Rothstein Lansdowne, Virginia 20176

Horrible customer service. - Poej

Horrible customer service. I have been back twice since buying a 70k GMC Sierra. Not from them mind you, but from Moore Buick GMC in Jacksonville, NC, which is fantastic by the way. Went there for an upgrade / warranty issue, as I have a second home in Virginia. They installed the cooling fans for the seats and the parking sensors. I had questions because it wasn’t working right. No less than 20 min. driving off the lot,, I returned and the service advisor told me sorry about your luck make another Appointment. I swore then I wouldn’t spend a dime of my own money since. Then, the front grill deflector recall. Tried to get them to order it while in VA. The sent me to parts, then service, then hung up. Guess what? I drove back to Moore GMC to get the recall. Horrible people. They should have the dealership yanked

Courteous caring staff - particular kudos to Stacey - rexbpf

Courteous caring staff - particular kudos to Stacey Beachy and Evan Ball for their attention to the work and getting me a car while mine was there.

Picked up my Ram 3500 after $2400 in service. - Echipmoore

Picked up my Ram 3500 after $2400 in service. Got to my home which is an hour drive and a $18 toll and checked under the hood and my transmission dip stick is missing. Called an hour ago and haven't gotten a call back.

A very Happy out of state roadtrip Traveler that stopped - Celycintron

A very Happy out of state roadtrip Traveler that stopped here that needed an asap oil change 🙃 it was a blessing, to find here such an amazing staff and superb service! They are very organized, the way the service dept is set is wow! They are very friendly, professional, knowledgeable and most importantly they are understanding to the needs, urgency and situations that can happen 🫶 that is priceless!! Also would like to mention , the beautiful collection of photographs on display in their hallway ! It speaks very clearly about the quality of business they been enduring for years ! Superb!! Priceless!! And makes you feel well taken care that is a Magnificent feeling ❤️ Thank you, thank you ! Blessings!

I went in for service on my Chevy Blazer, previously - A dupe once

I went in for service on my Chevy Blazer, previously having had good experience with their service department. I was sorely disappointed with their overblown estimates for work I have since found was not required. The work they did do was extremely sloppy and transmission fluid after a flush has been found all over the underbelly of my car. Dripping on my garage floor for the last few weeks putting my dogs at risk is the worst thing I can say about them though. I would never recommend them!

Fit me in to figure out why my 72000 Encore was - Encore owner

Fit me in to figure out why my 72000 Encore was hesitating. Sent me video to show the corroded spark plug and replaced it before closing.

the moment we arrived at the site we were treated with - kassutwg

the moment we arrived at the site we were treated with welcoming attitude and friendly commitment the customer service was excellent Thank you so much we really appreciated your service

I had the BEST experience with Josh Ruiz in the Service - KQ

I had the BEST experience with Josh Ruiz in the Service Department. From my initial phone call to check if a loaner vehicle would be available, working through the maintenance codes / services needed, determining options to replace tires, going the extra mile to reserve the parts for a recall item, applying a service discount, to picking up my (freshly washed) car, Josh was knowledgeable, helpful, and friendly. I called my spouse to confirm something from prior maintenance, and Josh was considerate in talking to both of us. When I picked up my car, he remembered that I had mentioned an upcoming road trip, which confirmed to me that he viewed me as an individual, not just the next job in line. I expected getting car service was going to be a painful experience, but Josh really made it pleasant. The next time I need service, I will be sure to ask for Josh Ruiz by name.

I will not buy a car or truck from another dealer. - Raymond013

I will not buy a car or truck from another dealer. Priority is First Class!!! From sale, financing to service our experience was and always is great. I'd be remiss if I didn't specifically mention Robert Morales. He u Is my service advisor and always friendly, professional and upbeat even during the busiest times. KEEP UP THE GOOD WORK PRIORITY!