5 Washington Acura Dealers

Always kind and honest about my vehicles and the service - SCOTTWRIGHT939

Always kind and honest about my vehicles and the service needed. Clean waiting area and always asked if I needed something while I waited.

Even though my Acura is 12 years old, they treated me - Hudspeths

Even though my Acura is 12 years old, they treated me like royalty. I loved the service I received and highly recommend to anyone out there.

My wife and I had a great experience. Additional options... - Vlad81

My wife and I had a great experience. Additional options were explained to us, that I was not aware of all details coming in. Ended up leasing MDX, very happy with the decision.

I highly recommend Carter Acura of Lynwood for your new - alfredgperez

I highly recommend Carter Acura of Lynwood for your new or used car buying needs. My recommendation is based on the high quality of customer service, the integrity and longevity of the dealership being long-standing community members, and most importantly, their inconspicuous methods of decreasing stress and pressure, which is an inherent feature of car buying. I was headed to CarMax of Lynwood but accidentally ended up on the lot of Carter Acura of Lynwood (for those unfamiliar with the area, the two dealerships are next to each other). When I pulled up, I could see the team was meeting in the showroom in progress. I walked the lot looking at cars when I realized CarMax was next door. As I was headed back to my car, the manager, David, left the meeting to greet me. He was friendly and immediately engaged me in phatic conversation. Long story short, David connected me to a salesperson named Connor. I have to be transparent. I had no interest in buying a car from this dealership, nor was I enthusiastic about meeting with Connor, but I kept an open mind. Connor was equally friendly as David and worked hard to get my business without pressure or sleazy sales tactics. He asked me what my dealbreakers were, and worked hard to overcome them. I would be remiss if I did not mention how skillful Connor was at building rapport. During the test drive, there was a lull of silence that he did not try to fill, which made me feel more comfortable. He was not pushy and treated me with dignity and respect without being patronizing. I noticed the other salespeople doing the same with other customers. During the lull between the car being prepared and the paperwork being finalized, like David, Connor engaged me in phatic conversation that appeared genuine. Although part of the process included me talking to Connor and Connor talking to David, I often inserted myself in the back and forth. And while I know this is not how this works, they never once frowned on me for doing so. David acknowledged how stressful it was to buy a car and that he values transparency and authenticity. He continued, "I live in this community. If I see you at the grocery store, I want to wave at you and ask you how your car is, not avoid you because you felt someway about the car buying process." And this sums up why you should buy your next car from Carter Acura of Lynwood. Finally, I did not have money on me. So they allowed the sale to go through, and after everything was over, Connor drove to where I live to accept my down payment in the form of a check. This added transaction would not have happened at one of the big dealerships. Again, I highly recommend seeing Connor and David at Carter Acura of Lynwood to meet your car buying needs. Tell them Alfred sent you! Good luck with your car buying experience.