Excellent buying experience! - JARMMAC
After visiting 3 different auto dealers in the area it was refreshing to work with Staci Morse and Benjamin Lin at Audi Bellevue. Our purchase was handled in an efficient and professional manner with every step clearly explained from test drive to purchase. Staci was more concerned about our satisfaction than just selling us a vehicle. Thanks to Staci and Benjamin!
Purchased a Q7 from James Lee from out of state - SdieterLVN
I purchased a Q7 from James Lee. The entire deal was done from out of state involving emails, text messages and phone calls. James was great a facilitating this unusual pruchase and his assistance was invaluable. There were a few challenges and James always directed me to the right people to resolve the issues. He even provided guidance on auto transport services to my state. Ultimately I flew in to Washington to finalize the deal and pick up my new Q7 in person. James and his entire team should be commended for going above and beyond, I definitely recommend and will use this dealership for any future Audi purchases.
Poor customer service - Ed Vermilya
Purchased a Kia Soul from AutoNation Audi on 7/12/18. Got home and found out that there was No spare tire,jack or tire tool set. I was told during purchase that dealership had performed a 125 point safety check. Dealership did not disclose that spare tire,jack and tire tools were missing. I called to tell them of missing items. The sales manager told my salesman to tell me he would give me a can of Fixa flat. Very very poor customer service.
Car returned finally- Charged my card for rental car gas - Mr. Rob Will NOT
My car was finally returned 8-14-18 at 3:30pm...
Then they charged my CC to put gas in the rental that they brought to me yesterday!
Imagine that--then I got a SORRY from them again!
What has happened to customer service especially with this dealership...
Would not recommend so unprofessional.
I bought a new A4 from them through Internet. Everything... - Datmovingsale
I bought a new A4 from them through Internet. Everything was as expected. No surprises on price and they don't try to aggressively sell options in the finance discussions. Would definitely buy from them again.