All done as expected. First class service. Thank you. - LandRover
As usual service was done in very short time and as expected. Service representative Sally was very professional and informative. I'm very satisfied and will recommend her and the company to my friends.
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in and out - c-man
Service Rep, Alina, was sensitive to the fact we were from out of town. She ensured the work was done promptly. It was smooth with the rental loaner and exceeded expectations on how much time it took. Thank you so much!
Great experience and customer service - IconJag
Just bought a 2018 Jaguar F-Pace from them. Micaela was great to work with. Everything was so easy and smooth even with my trade in. No hassles they made it so much better than I expected!!
Dropped my car off day prior to ensure it would be ready - jclever
Took my 2016 Range Rover Sport into the dealership the day prior to my service appointment, as requested by the dealership, to ensure it would be ready for me to pickup by 2p the following day. By 2p on the day of service, I hadn't heard a peep from my rep and called the dealership. They informed me that my rep was home sick, and that the service light that had been on for 10 days prior to my appointment magically was no longer lit on the dashboard -- which is hogwash. After another hour, they corrected their statement and started working on my vehicle. They ultimately fixed the problem, but not after I had to repeatedly call them to ensure that progress was being made. Their mishandling of my service visit caused me huge scheduling inconveniences.
Disinterested and unmotivated - BBRONOV
My wife and I arrived to build/dplace a deposit on a new car, and was told by the salesperson that they weren’t accepting new orders, and couldn’t tell me when they might start taking orders again. I suggested emailing the specs I was interested in from Jag’s build tool on their web site. He indicated this would be ok, and that he’d notify when I might move forward with my purchase. I did as I said I would, and received no confirmation that he’d gotten my specs. It’s almost like he didn’t want to sell me a car! A week later I queried another dealership in Bellevue, and they were very happy to help me, and take a deposit on a 2019 model, even though they weren’t yet in production. Long story, short, Bellevue Jaguar got the six-figure sale that Tacoma could have gotten if they’d even pretended to interested in helping me. On the up-side, the service dept has always been stellar and helpful, but it seems the GSM has a different set of priorities. Sales staff not recommended.
Jaguar Land Rover Bellevue
Jaguar Land Rover Seattle