Saved me. - SMH
I bought a car at Premier in Granville, WV. I was in an accident and had the car repaired at a local body shop. unfortunately there was an electronic issue after and called Premier to get it repaired, I was told by Premier to return it to the body shop.
A friend Suggest I contact Astro @ Exit 132 Buick GMC, I did and they made an appointment for me within the next couple of days, they realized it could be a safety issue. they evaluated the car, called me at work and advised of the issue and order the part immediately. Within two days, my car was repaired, it is working again and It is safe for me to drive.
Thank you Astro @ Exit 132 Buick GMC, for the repairs, quick and friendly service, taking the worry away from me.
Thank you, Thank you, Thank you
Great service - customer
Great service, appreciate the care and service I receive, especially the driver. Darrell who picks up and returns my car in great shape. Hope to deal with them in the future0
Excellent - Charlene Sheets
Zach and Dennis were wonderful. I did not like the Cruze that I had and they worked with me and my husband to get me the Trax I wanted and a payment I could afford. We are loyal customers. And would recommend to anyone that is looking for a new or used vehicle.
Exceeded my expectations. - Jim
I-77 Chevrolet exceeded my expectations, I had an excellent experience. I shopped three other Chevrolet Dealerships and I-77 had the best price, and I didn't even negotiate. I would highly recommend I-77 Chevrolet.
Excellent service - Patty
This is by far the best dealership I’ve ever been to. The friendly staff and the amazing cleanliness of the entire place is absolutely unreal. Superb service at its best!!! So glad I bought my truck there🙂
Excellent Dealership - JC
I bought my Toyota from Opequon Motors approximately 2 years ago. Mr. Jeremy Adkins was the Sales Pro that assisted me on the day that I bought my car. I was surprised at how quickly and smoothly the process was with his help. Overall, I had a very good experience and would recommend Opequon Motors to any and everybody.
Sales and Service - craftylady016
I have bought 2 pickups from this dealership.
The sales have always been an enjoyable experience.
That is also true about the service.
I have always been greeted by a smile and kind word when I have to go back there for something.
Service - Jeanette Barker
Great customer services, Pete, my service manager is prompt, honest and explains any issues I may have.
My mechanic is the best. I have went to Mosses for 15 years. Those guys are great!
Shady Service - sthudson
I have been taking my 2015 Buick Encore here since we purchased it as a used car a little over a year ago. We purchased the service plan for the vehicle, which turns out to really just be oil changes for life once the extended warranty is over. Although I wish we wouldn't have purchased the service plan, it's too late now. Our latest service was supposed to be routine maintenance. My wife wrote that one of the back locks was not working correctly (no longer under warranty). Instead of calling us, they removed both door panels to see what was wrong and then charged us over $100.00 to diagnose the problem with the door locks. Now both door locks no longer work and we are out $100.00. We were charged $104.00 originally, but when my wife said that she was to be contacted before anything over $100.00, the service manager changed the cost from $104 to $100. It all just seemed a little shady. And I have yet to hear back from a Manager after calling and leaving a message over 5 days ago. Pretty unprofessional!
Long time customer - Darrell B
Great people to work with. Works to find us the right vehicle for us. Negotiates well and backs up prices with all deals available. Thanks for good service.
Service Department is Horrible - Kate
The service department changed my oil and a couple days later a low oil pressure stop engine warning came on. It went off in less than 2 seconds and didn't come on again for about 1-2 months later. I stopped my car immediately and had it taken to the dealership. They told me all of my oil had leaked out, there was a hole in my coolant container and a hole in some type of water pump. They "said" they replaced the parts and put all new oil in my car since I had practically none in it. In their words, I wouldn't have been able to drive mile down the road I was that low on oil. About two months later, I get the warning again. I took it to them, and they said my oil was low and that there was a hole in my coolant container. There's no way that's a coincidence. The people in the service department also lied on the invoice. I didn't read his comments until after I left the dealership, but he had written down my low oil light was on. The light never came on. They also didn't write where they put all new oil in my car the last time the warning came on, so they tried saying it was my fault I hadn't had an oil change in 4 months. Since they said I was low a quart of oil the second time, I left and had my dad add a quart of oil in my car. I didn't trust them to do anything to my car at that point once I found out how bad they tried screwing me over. Once my dad added oil, the warning light went off. About three days later, my car broke down. Now they're not going to fix their mistake because them adding all new oil wasn't "recorded" on the paper. I added how much they said I was low, and yes it was the correct oil. So, I did what they were going to do. Besides, I didn't need an oil change yet. If they went by the last time they added all new oil, I would've been under the recommended mileage for an oil change that was listed on a maintenance spreadsheet on chevy's website. I shouldn't have been low on oil at all. But since it wasn't written down on the papers, they said I was "over the mileage." Another dealership put in a claim about this incident to gm and gm referred back to premier's invoice. Since premier didn't put down that I had all new oil in my car, gm denied covering it. I'm never buying a chevy from here again because I can't put up with these clowns at Premier. All Premier does is lie and cover up their mistakes.
Horrible. Just Horrible! - Sharebearz
I came to this dealership with over 12,000 saved up for a vehicle, but with little established credit due to being younger. The dealership forced me to be the co-buyer on a car that was 20,300.00, and had me put someone else first on the loan. I had money for over half the price of the car, and was employed at the same job fulltime for over 6 years at that time. They also lied on the paperwork to the loan company (which I told them not to) which made us have a horrible time trying to fix it. I was also told the $300 extra on the vehicle was due to my credit history and an additional charge for me to pay. Then my credit was ran to additional banks (I have credit monitoring) after we already had the vehicle, and signed the loan papers due to their lying. All without my permission of course. These people was crooked in every way possible. I WILL NOT do business here again, and my credit is awesome now. You violated Fair Lending Acts and could had been sued. Thanks to your company I studied on loans so much that I now work in that field.
Has not been good - steve123
2009 Tahoe never fixed problem with airbag wanted to charge me 350 light was on 3 days after I bought it!! once you pay for it they don't know you
It was okay - Staciedl05
Had major problems with one of the salesmen however.. the manager did everything he could to help. Not exactly what I was expecting but I am content with the service from the management.
Salesman respectful and very helpful with the new car... - Happyplace31
Salesman respectful and very helpful with the new car experience teaching use of n maintenance schedule. Multiple follow up calls and more training. Have never had such a positive experience
in and out quickly, no waiting, i use this dealership... - billlane
in and out quickly, no waiting, i use this dealership exclusively and will probably buy my next car here. they are close to my house and easy to reach