10 West Virginia Kia Dealers

Our Honda had severe electrical problems on our trip back - xx

Our Honda had severe electrical problems on our trip back from Florida. The dealer we bought the car from recommended Bill Cole Honda. They said they would have to do a complete electrical test but found that it was merely a loose connection on the battery and they didn't charge us anything even though they spent over an hour of time helping us. In particular, I want to thank James S, who was our service consultant. He explained things well and gave us confidence to drive the rest of the way home and we did get home! I have high confidence in this dealership!

This dealership is an A+. - Roselly

This dealership is an A+. The service was perfect, the technician was above and beyond the call of duty, it couldn’t have been better.

We dealt with Christina Nichols. - Ronald VanMeter

We dealt with Christina Nichols. Great customer service. The staff was extremely friendly. We also purchased our Kia there. This was our first service on our 2022 Kia GT-Line. Waiting area was very comfortable. It had drinks available. Our granddaughter recommended Dutch Miller to us. Great experience from purchase to service.

Excellent, great atmosphere, Taylor Allen salesman is... - AngeliaWhitcomb

Excellent, great atmosphere, Taylor Allen salesman is AWESOME..he knew all the answers to my questions and was very honest! And friendly too! Jonathon in finance gave us NO SURPRISES with the numbers .payments were even less then was quoted.what more could you ask for! I got my dream car! Drove 2 and half hours and will do it again. Highly recommended!

I went in for a oil change and tire rotation told them my - Pamwv

I went in for a oil change and tire rotation told them my dash kept saying needing updating although I updated several times they said they fixed it they didn’t, I have had two tires just blow out on me while driving guy told me it was the belt which is off the car is not a year old I called to ask what they were going to do I wanted 4 new tires nothing no one called me back yesterday I was scared to drive it so I just took it and traded for a Subaru the least they can do is pay me for the tires I bought and the aggravation I went through I feel this is a better business bureau problem

Service - Hillbillysimms

They provided excellent service. Check all the fluids. I love that they wash my car and vacuum the front. They also provide popcorn while you wait.

Positive experience, but not perfect. - Happynurse101

I actually really enjoyed the store, however I wanted a used vehicle, not a new one. And the sales staff kept pushing me to buy a used one. My old car (1999 Chevy Malibu) was on its last leg, so my husband and I decided a trade in was the best answer. It smoked all the semis out on the interstate from our house in Ohio to the dealership. They gave us top dollar for it, and actually found us a used Kia sorento, 2011 they just took in on trade the day before. I'm a nurse, so I needed a 4wd or Awd vehicle. They actually took $1000 off of the Kia to get it in the rate we needed. The car is amazing, I love driving it. The customer service ended up being fantastic, even after the first aggravation of them wanting us to take a new vehicle. They handled everything in the process. And because we bought the Kia right after they took it in, it had not yet gone through safety check it cleaning, but they let us take it anyway. As soon as we got it home I took it to my mechanic for a thorough systems check and best detailing package. The vehicle is in perfect condition and I could not be happier. Every once in a while someone is going to have problems. People are human after all. But our experience was completely positive and a huge blessing.

Buying experience - Justwantedtobuyatruck

Worst truck buying experience of my life. The truck I was sold was faulty and they couldn’t or wouldn’t fix it. I took it back 3 times. They also quoted me a price for an extended warranty and then listed it at $ 1,000 more on the paperwork. There are a few other things I could list that were quoted at one price and then listed for a different price on the paperwork such as the payment and the payback amount. I strongly recommend you avoid this dealership. I have never written a review before for anything but this was an absolutely terrible experience that has still not been resolved.

We just bought a Kia Sorento, Hybrid. - ryan

We just bought a Kia Sorento, Hybrid. Absolutely love it. Zach was our salesman. He was calm, helpful, knowledgeable, and not too pushy. Highly recommended,