Great - James
Easy to get appointments..always helpful and friendly..... Really nice remodeled service department.... I have always taken my Subaru to this dealer for service....never have been disappointed with their service.
Awesome Experience! - Merwin
I knew what I wanted and Andy helped me get it! Thanks so much! I am in love with my new Sorento! Great experience from start to finish.
AWESOME DEALERSHIP! - Anonymous
This is by far the best dealership (Sales & Service) I have ever dealt with. The entire safe staff is friendly and always very helpful.
Great car buying wxperience - Deb m
How is honest and helpful. Totally recommend him. Caring one of the best car buying experiences I ever had. Worth the drive to shop there
Awesome!! - Rio lover Phil and Cindy
We received awesome friendly service the minute we walked in door from our wonderful sales person Phillip to the finance Dept we consider Freedom Kia part of our family now not to mention we love our Kia Rio
The old bait and switch -and a bad deal! - green acres
The offer was higher than the price reflected on the internet, and the trade in was below book! Left us sitting for over an hour for that! Terrible experience. The salesperson was not all that helpful After they had practically begged us to come in and promised a great deal, once we got there no one seemed to have a clue that we had an appointment, the offer was terrible and the salesperson was not very helpful. We felt misled, lied to, and our time wasted. I will not purchase from this dealer again.
Positive experience, but not perfect. - Happynurse101
I actually really enjoyed the store, however I wanted a used vehicle, not a new one. And the sales staff kept pushing me to buy a used one. My old car (1999 Chevy Malibu) was on its last leg, so my husband and I decided a trade in was the best answer. It smoked all the semis out on the interstate from our house in Ohio to the dealership. They gave us top dollar for it, and actually found us a used Kia sorento, 2011 they just took in on trade the day before. I'm a nurse, so I needed a 4wd or Awd vehicle. They actually took $1000 off of the Kia to get it in the rate we needed. The car is amazing, I love driving it. The customer service ended up being fantastic, even after the first aggravation of them wanting us to take a new vehicle. They handled everything in the process. And because we bought the Kia right after they took it in, it had not yet gone through safety check it cleaning, but they let us take it anyway. As soon as we got it home I took it to my mechanic for a thorough systems check and best detailing package. The vehicle is in perfect condition and I could not be happier.
Every once in a while someone is going to have problems. People are human after all. But our experience was completely positive and a huge blessing.