43 West Virginia Ford Service Centers

The service staff was friendly and helpful andt he - Ashish Patel

The service staff was friendly and helpful andt he service was fast and well done.

My vehicle was at the body shop for several months and... - Cheshire1312015

My vehicle was at the body shop for several months and they always go above and beyond to make sure any and all repairs are not only up to their standards but to mine as well. I would never use another body shop They are they nest

The service department at Persons is top notch. I have... - eddiebohrer

The service department at Persons is top notch. I have been dealing with them for 20+ years and they always exceed my expectations. I depend on my trucks to make a living and they get me in and out quickly.

Very poor service - brewergw49

I was told that it would cost me $2000.00 to fix my truck. I went to another place and it was fixed for $150.

Every time I am there the entire staff is courteous and d - dts4077

Every time I am there the entire staff is courteous and d very helpful. All are very knowledgeable and appear to be people oriented. The shop is the best in the valley!

Purchased here because when the car shortage was - byrdglenn

Purchased here because when the car shortage was happening this was the only place I visited that acted like they wanted my business.Went to numerous towns ; locations and Makes . Ben was great and didn't act like I was a bother. 2 visits and I had a car. Has been of service with me understanding the computer system in car without question. Refer him to anyone who wants a car. Would keep coming back because their service is always quick and efficient . Act like they are glad you are there. Kim is excellent and had met her at you closer location in Oakland . Somehow remembers my name ; acts like a long lost friend. Always seems to be in the know about car . Goes beyond a service writer . If I had a business that had anything to do with dealing with customers I would take her away from you. So far I haven't had a single situation that they haven't been super about.

I was overall pleased. - rs351884

I was overall pleased. I was helped immediately and my questions and concerns were addressed and were taken care of .

Chase and entire service department are always the best. - Kirk

Chase and entire service department are always the best.friendliness and caring of customers are the number priority

Hard to reach by phone. - catlady904

Hard to reach by phone. Took me 2 weeks to get appointment. Took 4 days to get vehicle fixed, and repairs were way over priced. I will not return to this dealership and will not recommend to anyone!

I moved here from Florida 2 years ago and choose Allietta - Bobbsti

I moved here from Florida 2 years ago and choose Allietta ford as my dealership as I own 2 Ford vehicles a 2016 Ford F-150 and a 2016 Exployer and I am glad I chose them as they have been fantastic taking care of my vehicles and informing me if there was a problem with one of them. The personnel working there are great and very polite and if they see me out somewhere they speak to me and a lot of them call me by name, so it does make me feel good and I certainly appreciate being known by my name rather than just a hello.

Poorest service dept I’ve ever been to. - Ruppeysantiques

Poorest service dept I’ve ever been to. Brought vehicle in for catalytic converter waited 4 days and they were unable to locate one so came in to pick it up to take it somewhere else and they charged me 176 dollars just to look at it. Don’t wast your time and money here

Just plain rude. Wouldn’t communicate any issues. Had an... - Willrocks396

Just plain rude. Wouldn’t communicate any issues. Had an appointment at 230 for indpection, forced to wait an additional 15 minutes. They treated us as if we weren’t even there. If I could rate at zero stars. I would.

Friendly atmosphere, good to deal with. They treat their... - rhaddix

Friendly atmosphere, good to deal with. They treat their customers well and do the service I fast , I would take it back for service next time

outstanding customer service provided by Mr. Shawn Hayes,... - lutell

outstanding customer service provided by Mr. Shawn Hayes, greeted me as a valuable customer, provided honesty response and estimate, quick, timely service...Great experience during the time of my visit. Repairs performed on my 1999 ford expedition..

Service Dept is a joke. Told the guy on the phone what we... - tearful_skye

Service Dept is a joke. Told the guy on the phone what we believe to be wrong with the car. They said $100 to run a diagnostic test. Ran it, told me nothing, charged $100 & told to come back to check electrical wires costing $300 for 3 hours of labor. We believe the problem is a relay in the smart junction box. They could not confirm this. Issue started out driver side turn signal staying on even when car is off. It ended up draining battery & had to put in a new one. It's ridiculous this business is unable to confirm an issue. Nothing should be paid until problem is fixed correctly. Difficult to find a mechanic you can trust around here.

This is my 4th purchase at Jenkens Ford always good - RONALD CLEVENGER

This is my 4th purchase at Jenkens Ford always good service and very friendly good deal

Ford recall - Rl123

Took my Ford in for the door latches recall.Now the trunk doesn't work. It was fine before I took it there. But they won't fix it. Can see where the wires were messed with in the trunk.

My Mike you certainly have a big fan base, mainly of mad - Thechainsawman

My Mike you certainly have a big fan base, mainly of mad people! Rated worst dealership in America!!! You don't want ripped off, scammed and your motor blown up, don't come here! Destroyed my engine when they were only told to fix a electricical issue and then denied they did anything!!! Goes in running perfect, comes out barely running, smoking, no power, and not starting! Don't take it there! Had to collect my truck with police assistance after 3 months in pieces by wrecker! already 13,000+ in debt to me Mike (that's how much damage Mike has already done to my truck) but Mike had the entire option to just turn this matter to his insurance, so people make mistakes? But nope! Mike has to save face and deny it all. Can't do wrong right Mike? But seems many others think you can?