Used Lexus Purchase - Cale
I had been searching for a specific car for awhile as I had done my research and knew what I wanted. I found one pop up at Zimbrick BMW and called that day. I met with Kyle and he had the car ready ahead of time. He was able to provide a lot of information about the car and all documents that I asked for. We took a test drive and while we were out my trade-in was assessed (and cleaned!) and we talked for short time until we agreed on a fair price. Overall the sale was stress free, And I felt like I wasn’t being pressured into anything, which is very common at most dealerships. Kyle was very knowledgeable, very friendly, and was easy to reach (I didn’t pick up the car for another couple days) as we went back and forth through email, and over the phone. At the end of the day, I am very pleased with my new car, very pleased with the service and would happily recommend Zimbrick BMW and Kyle, to anyone.
Great car - John T
No cell People. Got a good deal on the car. About 2500 under what other places listed it for. Heated Steering wheel. Love it.!!
Painless Experience - Amy I.
Very happy with our experience at International BMW. Most of the upfront work and negotiation was done via email and phone so when we arrived it was a very quick and easy process. Brian Grudnowski was easy to work with and followed-up as promised. This was our first BMW so working with the Genious support was great. Will definitely go back.
Worst customer care ever ! - Dreimer
I believe consumers should know the stress that I had to go threw since I bought my Mercedes-benz gla 45 approximately 7 months ago. I've taken the vehicle in multiple times for misc. issues and they never could fix my vehicle . Till this day the vehicle still has on going issues with multiple codes showing up. The service manager was the worst to deal with always blaming me for causing the issues. He went as far as lying to Mercedes and having my warranty revoked. I wish I could attach the multiple repair orders from this dealer to show the proof. I took my vehicle to another Mercedes dealer and they found the problem to be from a situation they created and they don't own up to the problem. GREAT customer service.....Please proceed with caution if you choose to buy from this dealer...