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Had a really great experience from start to finish.... - Anne
Had a really great experience from start to finish. Friendly & very helpful staff (esp Marvin), and will be coming back for future services.
Top Reviewed Service Specialists At This Dealership
. Car breaks down after they charge you 285 for fixing it... - Join
. Car breaks down after they charge you 285 for fixing it and it only lasts for 1 and half months. Now no one returns call
poor service. rip off. - Boe
Very weak warrenty. Looks better on tv than what the dealer owners actually stand by.
Inconsistent mechanic inspections and or shady work.
Have not had any positive experience at all after the initial purchase of our vehicle.
Since they dont stand by the warrenty why would i ever want to go back if they couldn't fix the problems the first time.
However there are several other repair shops or car dealers in the town of Hayward that do put the customer first. That my personal opinion.
I Don't forsee this dealer being around with a good reputation for much longer.
Im giving a negative response based on several negative experiences.
I hope this helps you .
I had some major car problems and they were able to get... - hks
I had some major car problems and they were able to get it fixed and for a reasonable amount. Jerry and Rob were able to work around my schedule and get me in right away. Jerry even dropped me off at my office so I didn't have to call for a cab. I only use them now for service and bought my last car from them too.
Family friendly - Jeremy Tweten
I had an urgent issue with my car. My power steering went to xxxx the day before I had to drive to the cities with my daughter. I called and Joel took care of me. Got me in same day and on my way in time for her flight. While there they were great with my daughter. She wants to go see them all again. Also a special thank you to Mike for fitting in my car with your busy schedule. Simply amaizing experience.
From the beginning to the end it was great people who... - nbickel
From the beginning to the end it was great people who created a great experience in buying a car. Not the easiest thing to do! Thank you
Helpful, friendly, no-nonsense service in buying a car. - Kris
Sales rep Shannon Marcott is knowledgeable and straightforward. Great experience! We had been shopping around, knew what we wanted, and the car was in stock.
SABATAGE... - wizzed
Drove my can thru a construction site on 41 to get to Vans. They were cutting concrete with a diamond bit saw which us cooled with water. This made a mist that I drove through. I turned on my washer and wipers and removed the dirt. Arrived at Vans and had my our changed. On the way back home I drove through the same site and again had to clean my windshield. WHAT? No juice... Had to bring it back in to get th hose put back on .Hoses do not come off by themselves and the cost was xxxx high.
Marlita has always been a great person to work with! She... - kariwilsmann
Marlita has always been a great person to work with! She explains things to me so I understand them and is very honest about my options. The service department has always been very accomodating with my needs and their time and efforts are greatly appreciated!!!
Praise the Zimbrick - ENDLIS
Sometimes when you pay more you get more, including peace of mind! They really are reliable and trustworthy,they want you to walk away happy!